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Spencers Complaints & Reviews

S
somesh123
Jun 24, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
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Refund of 2500/-

This is for your information that I had paid Rs. 2, 500/- at Spencer's Wallet on 15th May 2021 online from ICICI Bank vide reference no:[protected] but till date my wallet shows 0 balance nor the amount refund to my account....
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K
Kannuu
from Kolkata, West Bengal
Jun 1, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inferior products with huge prices and fungus affected ones besides selling different brand from one ordered

I have not checked brinjals and corn till now. Don’t know whether they too would turn out to be defective. Spencer’s is delivering products with fungus during this pandemic time and we have recovered from covid just 20 days back. There is always fear of fungal attack which has been declared to be a pandemic. I can see green fungus on all the 4 plums (Charged rs.149.70) requested them to get them picked up tomorrow morning and...
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G
garvin your drawing are very nice rudra
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Collecting sanitizer charges on the bill

Address:d.no. 69-4-21, Pithapuram Road, Beside Hero Honda Showroom, opp. Surya Teja Hospital, SARPAVARAM JUNCTION, KAKINADA - 533005

Sir,
I am a regular customer of Spencer's at kakinada, to day i have purchased some items from Spencer's. as per the norms of the central government every company/wholesaler/retailer they must check the temperature and provide sanitizer. but they were collecting sanitizer charges for the above. it is very unfair. we are paying state gst and central gst for each and every article. but these people are squeezing the public. In this...
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I had placed an order on 26-5-20 which was partly delivered on 27-5-20 and whatever was showing in invoice was also not delivered in full.Most of the perishables were spoilt and even after complaining no action was taken.
I had even complained through Facebook messenger and through e mails but nobody is bothered.They should have picked up the inferior quality items I reported and refunded for them but they didn’t.2 of the items showing...
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K
Kannuu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit memo issued as per mail but no credit memo visible for undelivered products

Spencer’s delivered part order on 23-5-20 but I can see no refund for my undelivered products.Also it delivered fresh potatoes of the value of Rs.22 instead of 1kg red potatoes I ordered and charged a price of approx.Rs.70 but no response to e mails also .No phone calls can be made either no chat option available on app.
Credit memo no.#[protected] issued for Rs.447.80 as per e mail but no credit memo can be seen in account.Written...
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D
donna haldar
from Pune, Maharashtra
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company causing financial harm through online app

Spencers online app is delivering the worst possible service possible during these tough times (Covid19). As i pump up my order to take advantage of discount and get rid of handling charges, tax etc., this shop is not delivering all products - it is delivering one or two out of all orders and taking high handling charges consequently. They are delivering as per their availability despite taking orders days before and not showing if they are...
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R
rumesa
from Hyderabad, Telangana
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refund

Address:Spencer's india

Hello
I orderd 7items for order no. #[protected], I got only 4 items, i didn't get refund also, I want remaining 3 items or refund amount of 3items, I called many times but no response from spencers.this is the second time I got cheated by Spencers .first time when I cancelled the order I didn't get my entire amount and this time also I didn't get refund....
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S
Shilpa UKD
from Kolkata, West Bengal
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charge rs 5/ for carry bag

Address:South City at Prince Anwer Shah Road, Kolkata, West Bengal, 700033

Yesterday i visit south city located spensers at south kolkata. After purchased some grocery items. They charge extra rs 5/ for plastic bags. Why they charge extra for bag to carry some grocery items which i purchased from their store. This is their responsibility to provide me bags to carry items. And they also print their departmental store name on the bag. So they can use their client to for their publicity. Kindly take strict action against...
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D
Diba Farrukh
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Product not delivered

Address:Kolkata, West Bengal, 700014
Website:www.spencers.in

We placed an online order at www.spencers.in on 28th June, 2017. The order was scheduled to be delivered today by 12.30 pm After a long wait and continuous follow up I was finally informed by spencer that the product is not available and that we can book later.

This is highly unacceptable from a company of such repute to fail to deliver such order. This has really caused inconvenience and the whole day was spent at home waiting...
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Suchishmita Ghosh Chatterjee
from Kolkata, West Bengal
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Consumer Harassment

Address:Kolkata, West Bengal

To Whom It May Concern I went to Spencers at South City Mall on August 22, 2014 and purchased daily grocery items to the bill amount of Rs. 4599. I told the employee at the Cash-Counter that I wish to redeem my points so far accumulated against my membership card bearing no.[protected]. After trying to swipe the card in the machine, the person informed me that my card has not been activated and as such the points cannot be redeemed...
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P
PPL Narayana
from Pedana, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smart Rewards

Address:Hyderabad, Andhra Pradesh

I was issued a Smart Rewards Card bearing[protected] about 6 months back. Since then I have been trying my best to track the details of points I gained. But I am not able to do so as I dont know how to track. To add confusion to this your store officials at Hyper Market at Musheerabad, Hyderabad could not provide any information and was advised to search on the web. Since 6 months is a very long time, I request you to look into this...
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A
akhil65
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saim Rizvi Manager

Address:Gautam Buddha Nagar, Uttar Pradesh

Sam Rizvi, Manager(OR at least that is what he claimed) of the Spencers Store, First Floor, C-134B, Sector 61, Opposite Flex Industries, Noida (UP) did not find it palatable when i tried to return a plastic Kitchen ware. I tried explaining him that since the lid of the plastic ware was not firm enough to hold liquid food like Dal and other liquid based gravy food, I would like to return the same and buy something else in exchange. To my dismay,...
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S
SHIB SANKAR DAS
from Amalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double billing for a single transaction

Dear Sir ,

Regarding my sbi card no.[protected] , I've made transaction in Spencers in R B Avenue Kolkata - 700019 on 30.10.2009 for Rs2385.80 for purchase of groceries , but you've charged twice the amount against a single transaction , which is need to be rectified . I've already paid the actual due amount i.e., Rs2385.80 , so you're requested to do the needful at your end . It is also to be mentioned...
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Santosh Samuel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB Washing Machine

I have purchased a Senorita IFB washing machine at Spencers on Mosque Road in Bangalore. They showed me the pricelist and assured me that they were offering the lowest prices anywhere. On exchange with my old washing machine (which they claimed they were offering Rs2000) they said I had to pay only Rs.17500. Then I happened to visit the Reliance Digital Store on Cunningham Road in Bangalore. The same washing machine was on sale for Rs.16950...
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