Swiggy Instamart
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Swiggy Instamart Complaints & Reviews

A
Aishwarya Marathe
Apr 22, 2022
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Maggie

I had ordered for Maggi double pack and once I opened, there were 100s of Red Ants!
Highly disappointed...
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Nabilaanjum948
Apr 14, 2022
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Order was different

It is happening to me many times that I order something else and I get some if I order someone else to flavor it, then they give me another flavor. If I had ordered any other milk, I would have sent a tetra pack a couple of times I have also got an expired product. On complaining, these people say that we will highlight your problem and nothing like this will happen in future. But still the same thing happens again and again order no[protected]...
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kanchi shridhar
Apr 8, 2022
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Expired products

Ordered Unibic Fruit and Nut cookies on 6th April 2022. The packaging of the cookies said BEST BEFORE 31st January 2022. They delivered an expired product....
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Kalyani Sinha
from Pune, Maharashtra
Apr 7, 2022
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Item missing from my order

I had ordered items worth rs.824 + rs 18 additional delivery charge but one item is missing from my order I asked for a call back from customer care and requested them to look into the matter but there is no revert back...
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Kalyani Sinha
from Pune, Maharashtra
Apr 7, 2022
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Items missing from my order

I had ordered items worth rs824 + rs18 additional delivery charge but one item worth 220 was missing from my order I requested the customer care to call back and look into the issue but there's no revert back...
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Rekha_agrawal141
Apr 6, 2022
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Missing item

Address:01 sai satyam sai baba complex goregaon east mumabi

My swiggy order no is[protected]

I have ordered products worth Rs. 1402, out of which i have not got AMUL Ghee 1kg worth rs. 520.
Looking at the swiggy bag size, we have asked delivery man to wait until we open the order.

He also witnessed ghee is missing, I have complaint them many a times, but neither i am getting refund nor the product.

I'm open to both Refund or to get the product....
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A
Ashima Bhatia Kapoor
Apr 3, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
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Ordered a product which delivery person refused to deliver and they got no refunds

Swiggyinstamart is a way to fool customers.They don’t have a customer care to address your complains.I ordered items worth 503 Rs on 2 Apr 2022.the delivery man was 11 mins away from my location and said will not deliver as the address is not exact.I manually wrote address in app before order.They pick up any nearby address without information u and then say we will not deliver.When you cancel order they don’t refund.We should want this...
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A
Amarnath Vetriselvan
Apr 2, 2022
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Salary issue

Address:Swiggy instamart,Sterling road,nugambakkam chennai
Website:Chrome

Dear sir,

Iam Amarnath, working swiggy instamart, last month Salary not transaction.

Emp I'd :KVB39252
Ventor :swiggy instamart
Role :loader
Pot :Nugambakkam-pot
Location:chennai
Contract :kvb staffing solutions private limited.

Regards,
V.Amarnath
[protected]...
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Disha D
from Thane, Maharashtra
Apr 1, 2022
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Item missing / not delivered Order # 1129846811839

Website:www.swiggy.com/swiggy-instamart

Firstly as promised, the order was not delivered in 30 mints. The delivery boy took almost an hour

Below items were completely missing -

Nutella Hazelnut cocoa spread - Rs 331
Cadbury Choco bake cake - Rs 56
GluconD - instead of 250 gm - 75 gm pack was delivered - Rs 128

This time the delivery boy did not have the bill copy also. So I can’t check what was dispatched from the...
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A
ayanshu
from Delhi, Delhi
Mar 31, 2022
Sep 18, 2022
This thread was updated on Sep 18, 2022
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Order not delivered

I ordered grocery items worth Rs 252 from Swiggy Instamart. After 25 minutes of placing the order, I received the order my order has been delivered. To whom? No idea. I was constantly tracking his location and he had not moved even 1 km away from the store. He picked up my phone after about 20 missed calls, claiming he had delivered the order which is hysterically funny. I immediately contacted Swiggy customer care who keeps giving me atrociously...
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Address:NAVI Mumbai Vashi

Respected Sir / Ma’am

I had placed a paid order and I made an online payment for the order. The delivery agent did not deliver the product on the location at all. The order was not received. Yet there was a delivery confirmation message which I received. The order did not reach the address and nor was it
received.

When contacted via call the delivery agent had prior informed that the different location...
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S
Shivshankar T
Mar 11, 2022
Mar 11, 2022
This thread was updated on Mar 11, 2022
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Expired Product Delivered

Had ordered Ice cream from Swiggy Instamart on 10th March 2022 at 11.38pm.
Swiggy delivered a month old expired Ice cream.
When we all 4 members ate the ice cream and the taste was pathetic. All members stomach got upset, specially my wife who is suffering from Hyper acidity and other health problems. Vomitted all night.

When this was informed to swiggy they are lightly asking apology and giving the refund...
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soumyadwip samanta
Feb 26, 2022
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Creation of nuisance

Address:Chinar Park P.O. Hatiara , Biswa Bangla road , Raves Saloon & Spa, ground floor
Website:swiggy.in

I have an instamart unit beside my house
Near 5 PM the delivery boys gather around the area, and start talking or howling should I say like they are in a private club. It's impossible to open the window in the daytime thanks to their rowdy behaviour. Whole night they have to load and unload crates which makes it near impossible to fall asleep. I would like swiggy corporate to take strict actions against these guys. Such behaviour...
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Darshits7
Jan 22, 2022
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Order #1069374089915

Placed an order on Instamart worth 1600. However, i received total items worth 1300 rs only. After contacting multiple teams at support team, I was informed that money can't refunded as per the policy.

Need strict action against such fraudulent activity and refund the amount ASAP....
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Umamageswari M
from CHENNAI, Tamil Nadu
Jan 21, 2022
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Indian Apples

Address:C3 JAINS WINDSOR COURT, 22,NEW GIRI ROAD,, T Nagar

Had ordered for Apples, have received 4 rotten Apples.
I am a regular customer, did not expect this kind of product from them.
It was like throwing rs 121 in the waste bin....
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