Swiggy Instamart Complaints & Reviews

I have spent 90rs on strawberries and I raised a complaint with customer care they refused to replace or refund this is absolutely stealing from customers...

I ordered

1x Exo Dish Shine - Bar Pack
4x Nandini Pasteurised Toned Milk
1x Garlic (Bellulli)
3x B2G1 Bingo Hashtag
From Swiggy Instamart

Order Id is [protected]

I got expired milk 3 and one bingo . Instamart is refusing to help me .

I shared a screenshot and photos cheaters and scammers...

I ordered

1x Exo Dish Shine - Bar Pack
4x Nandini Pasteurised Toned Milk
1x Garlic (Bellulli)
3x B2G1 Bingo Hashtag
From Swiggy Instamart

Order Id is [protected]

I got expired milk 3 and one bingo . Instamart is refusing to help me .

I shared a screenshot and photos...

I order 2 items one ice cream 700ml and one fortune chakki fresh atta 10kg and the delivery partner just delivered the ice cream and the app is showing both the products are delivered and the customer care is not supporting and they have already taken payment through online payment as they said there's no option for cash on delivery...

This Is The 3rd Class Service By Swiggy Instamart. No Call Center.By Chat Or Email, I Tried Contacted Them . They Refused To Help On That. There Is No Action Against Any Goo[censored]p By Them. They Have Not Refunded For The Missing Product. Also They Have Not Taken Any Action For Any Rotten Vegetable. Neither Refund Nor Replacement. Beware Of Such Fradulent Company....

The below complaint was made by me on 14.11.2023 regarding wrong order received for a value of 350 against my subject order for Rs. 570. Nothing had been done on this neither they are refunding the money now getting my correct order delivered.

Dear Swiggy customer care team

This is regarding my order no. [protected] which is amounting to Rs. 570 and instead of this I have received completely different order...

This is regarding my order no. [protected] which is amounting to Rs. 570 and instead of this I have received completely different order amounting to Rs. 351. The delivery executive was totally misbehaving and not understanding the issue and he said we need to receive this order in any case and eventually left the wrong order and ran away and started disconnecting our calls.

Swiggy online customer care said we can't refund...

Hello Sir,
i ordered Lotte chaco pie from swiggy instamart yesterday. they delivered expired food. order id [protected]
please take neccesary action against them.

Regards,
Sabarinath...

I order around 80 eggs every week from Instamart. The first two weeks was ok, then they sent all rotten eggs horrible smell, had to throw it away. When I reported it I was asked to send a photo of the expiry date, there was no expiry date on the packing only date of packing. It look like based on the date of packing they internally calculated the expiry date and told me it is not expired. I dont want any compensation but its a warning to...

I have purchased 12 nos of brown eggs on 15th July and the whole eggs are bad and bad smell. We have thrown the eggs fully. Please look in to this matter urgently and do the refund....

Ordered an brinjal, it was all stale from inside

Uncle chips were old and had bad smell...

Every time this store at Sector 137 sends less items and no one bothers to talk and even customer care never e responds. Filing a fir against swiggy and the store and will make sure this particular store is shut down. My money never gets refunded and they are cheating, harassing the customer...

Today that is 16/05/2023 at around I ordered couple of product including Langra aam. When the product was delivered I immediately opened it and to my utmost surprise it was not only.expired and ruined but its not langra. This has happened before. In my last order I ordered for Baigan ( brinjal) large bharta bjt they sent a very small sized baigan. On complaining and requesting refund they refused. They have many not mentioned right product...

I have recently ordered from swiggy instanart and for 3 Hrs I had to wait for my order. They said they had no delivery partner availalr...

I have received a rotten onion as well as a potato which seems to have an acid burn on it. The bread I have received is squished and the cigarettes I ordered were damaged.

I had contacted the customer support but they were of no help. I am reaching out because I feel like the resolution was not provided and I have been a victim to the incompetence of your customer executives.

The disregard to care for the produce...

I have ordered dog food from swiggy instamart and it was under 50% discount. But the food is already expired....

Actually delivery person thrown my food parcel in to drainage in front of me only .so i didnt take that parcel and i updated this issue on swiggy custamour care also .they told me that they refund my amount but they didnt.but they send some ref no[protected].my order no is#[protected].. please solve my problem ....

I had ordered 3 items out of which 2 items were delivered. It was said to me by the customer support executive to wait for 6 hours. However, it's been more than 15 hours now and I still haven't received any refund or compensation from them. I would need the full refund for the missing item to my source account.
Order #[protected]...

I purchase few items from swiggy instamart in which ice apple is literally smelly and its quite expensive too . I try to find complain number but won't get any even mail id of swiggy help is also not working ....

Sir i placed order on swiggy on 8 APRIL 2023 at 10.41 am, the payment got deducted twice from my pnb credit card but the order was not placed. I complained on swiggy also they said amount will come into your account, but it still has not been refunded till now, . Kindly help me get refund .

ORDER NO [protected]
Swiggy Instamart
Date : 08 April 2023

Customer Name : Aditi Gandhi
Mobile...

Today, February 6th, 2023, we ordered Raw Coconut water (2 sets of 4 bottles 200 ml each) along with 150 gms of Sensodyne toothpaste. When we opened the cover, we found a can of Budwiser Beer included as a gratis. We are vegetarians and we don't drink any alcohol. Now, the question is why the instacart is promoting alcohol like KCR. Fortunately, there is no young person or children in the house to fall into the trap of Swiggy instamart. br...

I think this is like fourth time i am facing the same or relitable issue. They have delayed my order for 45 minutes and their delivery executive gets rude most of the times. I order almost every day from zomato but this has never happened to me by zomato. So i firmly say that this brand or company swiggy is worst ever in terms of customer service....

Hi,
I have ordered few things from swiggy instamart today and partner has came down .he must have tried to connect with me over call but unfortunately I haven't received any calls .then delivery partner has cancelled and i haven't the refund or worth of money which lost .items not delivered at the same time no refunds because of cancellation policy . without the consent of customer they could simply cancel the order and not able deliver...

7.01.2023
i ordered food items: curls, cake from instamart. the delivery should have been in 15 minutes as claimed but my delivery got assigned after 40 minutes. it was late night and i was starving because of no food at this hour. they neither cancelled my order nor gave me any indication of late arrival on top of that their always says "right on time" even when they are constantly increasing time limit. i asked help from instamart...

I order the quantity of 6 pc fortune mustard oil my order is ₹1144.80 but I didn't receive my order but delivery boy marked delivered i call him but they say give your 50m ago from your home but when he delivered my order i was in home . I already checked in cctv delivery not come in my society they telling lie . But when i chat and mail to swiggy they also ignore me...

I had placed an order from Chopserve on 19 November 2022 using the Swiggy app .The order amount was 209 .The money has been debited from my account but the order was not processed .Please help me get my refund back .I asked the chat executive to initiate and refund and he didn't not help me with it saying it will automatically get refunded but my money has already been debited and credited to Swiggy .Usually when something like this happens...

It's been 5 days but still no refund.
did upi payment on google....

I have ordered a product fortune 5kg basmati rice on swiggy instamart on 8th nov but i was delivered normal rice at the price of basmati rice.We have opened that rice bag today and we have realised that its only normal rice after cooking and seeing it.Hence raised the complaint for replacement. But i was said that its out of 72hrs time frame for return or exchange which we were totally unaware of. But as the problem is lying with them for...

I was ordering instamart many times I get this kind of problem now in recent 3 to 4 times whenever I ordered 2 to 3 items missing if ask refund they are sorry no proper response I showed to deliver person when ever the person deliver...

I Ordered a set of two FIJI APPLES From INSTAMART ON 17TH OCTOBER 2022. Upon opening the packing i found that THE APPLES WERE FULLY rotten and LOW QULAITY AND NOT AT ALL FIJI APPLES. THERE IS NO HELPLINE NUMBER ON INSTAMART WHERE I CAN COMPLAIN. NEVER AGAIN WILL I BUY FROM INSTAMART. MY Registered number is [protected]...