Testleaf Software Solutions Private Limited Complaints & Reviews
Resolved
Resolved
Not providing recordings on time, video player issue & access removed
Joined REST API Feb 2022 batch, paid full amount 11800 rupees. It was weekend batch, At the time of joining itself I mentioned I will not be available in 2 weeks so I need recording on time. That testleaf incharge person also said we will provide on day itself. Even first week itself they provided session video on Wednesday only. On 2nd weekend Saturday video was also not uploaded on time (posted on Sunday afternoon). Since i am working not having enough time to spent 6 hours on watching recording. I got frustrated because of not getting videos on time. This continued on 3rd week session also post lunch of Sunday only Saturday video posted. I called that incharge person and told I don't want to continue anymore since ur not providing recordings ontime, she told now only this new environment is creating so that only like this. I told refund my money because no process followed
here. It's making me into frustration because the process followed here. They said no refund. Next batch started I will add you in upcoming batch. I was not agreed to tak next batch also and u need complete course within 6 months like. I planned to take this batch since have time to learn. I cant join in upcoming batch my work load will me more upcoming months. So again I asked for refund, but they were saying u have accepted our policy like. But not providing session video on time and video play issue is not my fault. I was so much frustrated because not providing session video ontime.Now they have removed my access to application also. with this kind of poor administration, facing issues one by one. I want refund. I want my money paid. I need justice. So that I raising this complaint.
here. It's making me into frustration because the process followed here. They said no refund. Next batch started I will add you in upcoming batch. I was not agreed to tak next batch also and u need complete course within 6 months like. I planned to take this batch since have time to learn. I cant join in upcoming batch my work load will me more upcoming months. So again I asked for refund, but they were saying u have accepted our policy like. But not providing session video on time and video play issue is not my fault. I was so much frustrated because not providing session video ontime.Now they have removed my access to application also. with this kind of poor administration, facing issues one by one. I want refund. I want my money paid. I need justice. So that I raising this complaint.
Mar 15, 2022
Complaint marked as Resolved Helpful
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Resolved
Resolved
slot was not provided even after paying amount for booking slot/ refund also not provided
| Address: # 22, First floor, College Road, Nanganallur, Chennai – 61, 600061 |
| Website: testleaf.com |
I have Planned to do Selenium course in Test Leaf (Feb-Weekend Batch). Test Leaf Team has asked me to pay Rs.2500/- for booking the slot and shared me the Account details. I have payed the amount and waited for the update regarding classes. After some days they have sent me a email of Non-refundable policy attached to it. I haven't signed the policy but only given confirmation to join the course.
Due to personal emergency i requested them to change my schedule to April(Next ) Batch. I have been added to April Batch and got confirmation mail too. Till last weekend of March'19 i didn't get any update regarding Fee Payment or Batch details.
So i called them to check the details and they informed me like the slots are already full. So i requested to refund, They said they cannot refund the amount. When i asked them the reason for not updating me batch details, in order to cover their mistake, they told like they can provide slot in May Batch.
I felt like my money is locked, i have to do course on compulsion. Because their policy says like i can take up the course within six months or i can change my course before class starts.
I waited for updates of May batch, But they didn't provide me any update. with this kind of poor administration why they are getting Rs2500/- non-refundable amount for a two months course. that too they are sending the policy after making payment. I Need justice. I want my money Back. Booking slot fee should be reduced to standard market price.
Due to personal emergency i requested them to change my schedule to April(Next ) Batch. I have been added to April Batch and got confirmation mail too. Till last weekend of March'19 i didn't get any update regarding Fee Payment or Batch details.
So i called them to check the details and they informed me like the slots are already full. So i requested to refund, They said they cannot refund the amount. When i asked them the reason for not updating me batch details, in order to cover their mistake, they told like they can provide slot in May Batch.
I felt like my money is locked, i have to do course on compulsion. Because their policy says like i can take up the course within six months or i can change my course before class starts.
I waited for updates of May batch, But they didn't provide me any update. with this kind of poor administration why they are getting Rs2500/- non-refundable amount for a two months course. that too they are sending the policy after making payment. I Need justice. I want my money Back. Booking slot fee should be reduced to standard market price.
May 13, 2019
Complaint marked as Resolved Refund has been provided by the Organization. So i am closing this issue
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