Upgrad Complaints & Reviews

To all, RAISE YOUR VOICE for us to get justice don’t suffer. I’m sure there are millions like me. Upgrad(Abhishek Sharma sales person) will rush you to block the seat by making 25k payment inspite of telling him 4 times that I don’t have sufficient funds, then they again create same rush for 2, 50, 000 they push you stating an urgent requirement to do an online process of aadhar verification and say we are helping you and give you loan in the form of voucher and you’re gone afterwards. Fales assurance on financial assistance, Fake promises.

Upgrad agent and full team o[censored]pgrad are cheater they cheated me by providing fake admission letter.. even they don’t send admission letter on mail instead they send offer letter on whatsapp so post that they can delete entire your records. They cheated me by providing fake admission letter, I want a justice and 100 times compensation

I was told that it will be only be online classes everyday and all the tools will be provided for me to practice. Now they're saying like it only has pre-recording videos where we should learn from our own. Its all fake promises given by team until you pay your fees.

Dear sir.
I want to cancel my course I could not pay the fee. So I'm going to cancel my course I didn't ask any refund what I have already paid. But still they asked emi.

I had enrolled for a course from upGrad which commenced on December 31st, I attended one lecture but right after that I had some family support which I had to do due to which I was t able to continue the course but the upGrad is saying they can’t cancel the course at all, there should had been some penalty amount or something in place if the candidate is not able to pay the loan amount and because of this I have been struggling with zest and upGrad as I’m getting calls from them and I’m under as situation where I can’t pay the loan nor I can attend the classes due to family and health issues, need a solution for this.

I paid money to upgrad but i didn't want to do this course i want refund my money

The payment was huge for an online based course. But many of the critical sessions were done during EST friendly timezone. They gave all pitch to have the sessions slotted during EST friendly timezone... Only recordings were shared after 2 days.

They make the students pay the fees and dont provide them with proper coaching and they fail, they need to pay again a fee to re-enroll and the full year course fee is a waste, if you wish to drop out.

Hi, I just want to inform you that these guys during my admission took my money for pg course and MS course but later point of time they are not enrolling me in the MS program and also not refunding the money.

I have been following up for deferral since January 2022 .

I have been affected by Carona last year September (when it was identified). I am not even getting my student buddy details for guidance for my Thesis from past 3 months. Every time I hear new rules from Upgrad but nothing will be on paper.

I don't know which college tells even hospitalized with caron one have to attend and complete course even offices wont do that .

Upgrad is just an Money extortion factory ..

I have never called "Upgrad" for my visa consultancy. They got my number from somewhere else. Even after being in a conversation, I never called them because they force a lot to their students to go with the university, they have tie-ups. That was actually very annoying.
But the story starts when one of their agents called me for the first time and start abusing me as I rejected their offer to get the admission in "Clark university".

+91 [protected] This was the number and the name of caller was -either Naahin Wazir or Nihaal.
Upgrad should start hiring the fish market workers instead of these ridiculous agents. They must have better sense to communicate than this (Naahin Wazir or Nihaal) guy.

I have deferred the course due to the work pressure. Its been more than a year. They are not providing the deferral course. I have spoke to them several times. But still I don't see it is going to work. After a year they are asking for letter from manger for having the work pressure.
I see this institution simply making money without any value for the course. I strongly recommend that this is utter bogus educational institution. It should not be granted any further license to train the people.
No study material is given so far. Every thing is in their website. which will be not accessible after 3 years. The course costs 2.75 lakhs. Is it justifiable?

I enrolled myself with upgrad for Digital Marketing course which had started on 6 Feb 2022 But due to some financial issues I wont be able to continue with my course. I requested them to cancel my course and loan application but they told me I can't cancel loan application .My Course started on 6 Feb and I cancelled it on 17 Feb 2022, not attended a MICA lecture .Inspite of keeping my Block amount Rs15000 they are not ready to cancel my course and loan application from Early salary. Request you to help me out. They don't understand my situation from where I will pay my loan amount in this covid period . Please help me out.

Zestmoney — Not cancelling my EMI from zest money
S
Sibu Stephen
Feb 8, 2022
Mark as Resolved

Hi, I had enrolled fro a clark university program from upgrad which started on December 31st, and in the first week of January I had some things at my family due to covid related issues due to which I had to cancel my plan of studying further, when I requested to not debit my EMI, the Upgrad says there isn't any policy of cancelling. The question at that time was why wasn't there a refund policy with upgrad if it's a recognised institution ? I urged and called up many times to upgrad to cancel my education with them but they are asking to either continue next time or take the course. I had then approached zestmoney but they are also not cancelling my EMI, and now I'm in a situation where I'm neither able to go to the course nor able to pay the EMI due to financial support which I have to give to my family. I would urge zestmoney to cancel my EMI.
Name - Sibu Stephen

The course was not upto the mark and since I am a working professional, I am unable to cope up with the course.
When they requested me to take the course they assured me that I would have a personal coach who would help me out, there was nothing as such.
I have stopped the learning which is too fast paced and want a refund

Fake promises given while taking admission loan partner provided consumer loan instead of education loan . Now not able to take benefits educational loan tax benefits . Corporate rejclected two time saying interest certificate required and Zest Money not providing it saying its not an educational loan.
Upgrad playing with needy student.

I canceled MS in data science course with UpGrad but the website says the refund will take 30 days only if I am eligible. This wasn't conveyed to me at the time of paying the deposit for blocking a seat. They force you to pay a deposit of 25, 000. I have paid 25, 000 and I want my hard earned money back as early as possible because I don't believe them. I have submitted the refund request before course commencement.

I am enrolled Blockchain developer, but service is very poor, i asked for refund they are not responding, they hurried to block ur seat, admission will increase and misguided me. They given loan from there partner Zest Money, I want refund please help me.

This is ashutosh dasmohapatra ..i have enrolled in a course ..earlier that is mba in healthcare management ..and i was told that ..if within 7 days i cancel my course tahn i will be given tha enroll amount back ( rs 5000 )but 2 months gone ..but i did not get anything ...tried to contact many persons from ur team ...no one .. good ve me the correct answer ..talked to pankaj from ur team ..he ..assured me that i will get my money back ..when the course admission for 21-22 is over on dec3 but its above 1 month i did not get anything ..i have contacted ur student support team ..but nothing from them...they are telling to contact to the admission team ..and some one called me. .from upgard and forcing me to join a bootcamp course ..which is not of my type ...and tell me that we would not return the money ..u have to join the course compulsory ...this is very hectic
..their behaviour are very bad ...i think we should file a case against this online fraud company

Initially when I did look into the website, your sales team first of all bombarded me with calls and everything. Promised me that on the joining fee of 15, 000 rs, I will get 5k back which will be then a block fee of 10k. When I did mention that I have a financial issue, he was like oh we'll give 5k back to you for sure, don't worry and all.

It's been months literally and I have been asking countless times. Now I get no response from you, what happened to the people who wanted me to get enrolled? Once I have enrolled, where's the care now?

They asked me to give 15000 immediatly to bolck seat they creat the situation where you will be in rush, then after twodays they will creat the same rush for 250000. At that time also I was fool enough to trust them, then suddenly due to some financial crises I have to step back, I thanks to God for this Otherwise now I have to write email for 250000 refund, Now when I am asking for 15000 return, they are takinng the 15000 for nothing, for no service they are taking 15000 not giving it vack saying we sent you a email as terms and condition we received so nany emails daily, I didn't signed any doc for any of the process.

UpGrad has done fraud with me. They have taken 2, 25, 000 rupees from me in Feb21 but still not providing me services as they promised to me.
Their people didn't responding my calls and they are not responding my emails also.

I need my money back.

Please help!

I raised a admission cancellation request with Upgrad for a 18 month course which consists PG diploma and MS Degree for which I started from Feb 2021. I opted for a loan provided by Upgrad through Liquilons.

Due to sudden financial crisis in this time of Pandemic and that too because my father got infected from corona.
I am finding it hard to pay the EMI's of 4.5 L which is 22K for which I intimated and requested Upgrad to cancel my admission.

However Upgrad didn't considered this and they denied to cancellation of the admission.

So I requested to them about this continuously as its a matter of survival for me.
But even to this Upgrad team is showing highly unprofessional behavior and denying to cancelation of the admission.

Then I got to know that Upgrad is asking students from my batch to join MS degree as my PG diploma and MS degree are both from different institutions so after knowing this I asked them to at least cancel my MS degree and refund me that amount of that as It hasn't been started yet, I mean if you can enroll students for the same course from my batch then why cannot you cancel my enrollment and refund me the money as I haven't used any of your resources related to that yet.

But now they are not responding.
Moreover zestmoney is aksing for admission confirmation from Upgrad for which Upgrad is not supporting and every monthbI'm been charged bouncing charges.

One of my colleague suggested Upgrad for online MBA. And they contacted me and asked me to pay 25000. I said I cant afford and they asked me to pay 10000. And they didnt tell anything about not giving refund. Not even a word if they warned about not giving refund I wouldn't have paid. But they rushed me and I paid 10000. Later because of loan burden I didnt take any admission and now I asked for refund. When I am asking refund initially they said the 10000 was paid to college and later they said this 10000 can be send to other courses if I like to join. I said I cant join any other and asked for a refund. They are not replying properly. i persuaded them but still no reply about refund. They are not even fearing about consumer forum. Please provide me the support and please help me in getting back my 10000.

Every lead might not be a possibile conversion. Sales agents might need to understand and should stop being annoying and rude. Diplomatically when the consumer/lead rejects an offer, sales executive should respect the lead.

But, Upgrad's sales executive who called me, unsure may be to complete his target, kept asking annoying questions despite my rejection and behaved rude stating am wasting his time.

From a consumer stand, before purchasing a product I might enquire at few other vendors to understand the value of it.

Am pathetic about Upgrad's current consumer and on the support they get, post this call

I’ve complained earlier with all the details regarding this but haven’t received any resolution. So thing is I was misguided about loan process by them. And now emi is getting started and I don’t have money to pay. So help me getting refund from upgrad the whole course fee which they got from Loan provider zest money. So I can pay them back.

I have enrolled in your post graduate diploma in Datascience since may, 2021. The course had provided me valuable insights and adds volumes to my career progression. However, I am currently unable to find enough time to complete the lectures and assessments due to my mother being terminally ill due to cancer related ailments and requires continued surveillance and care, I am the only person who will be able to take care of her now. This coupled with the long work hours and the pressure of meeting deadlines at work is not helping either. Given the circumstances. I have requested the team to defer my course for a year, following which I would be able to continue this course and complete it. This would require exempting me from payment for the period in which I will not be attending the course. But the EMIs have been auto debited from my salary account which has affected our survival through tough times including the medical expenses. I dont want to continue with this program any soon. Therefore kindly relieve me from this loan or EMIs and the course from upgrad.

Hi,

So few days back I was browsing upgrad. So I got a call from their representative regarding course. So I told my financial condition isn’t good I won’t be able to do that course. So he offered me scholarships and other offers saying you have to pay 10 thousand rupees block amount if I don’t wanna do course later that’s ok.So I arranged that and gave them. Later on I felt my condition isn’t good also some family problem is going on. I decided to cancel. They then said according to their policy my 10K won’t be refunded. I was sad and was thinking what can I do now.

Then their agent said he can help me. He will transfer me to a cheaper course. Like Liverpool Business School MBA they offer has two parts including IMT Ghaziabad PG program. So I’ll be transferred to IMT Ghaziabad program.

But I told him my financial condition is very bad. So he said at that time like we’ll take admission for now and we can defer this course for 3 months and then again defer. He said I can defer and move my course start date till the time I’m able to pay them. So I thought this is better than wasting 10 thousand rupees I submitted that too I rented from someone.

So he said but do so we first have to pay course fee and don’t we worry we’ll take loan. And then he told me that loan too will be get deferred or will start when I’ll start course that means If I would defer it to next year so loan emi will start at that time. That’s what he told.
And also during this phase he’ll use my referral code on the leads he generates and will give me cashback so by the time I’ll be having money to pay emis too.

So once all was done I get message from loan provider that my emi is due for next month November 5. So they totally misguided me. I don’t have any money to pay emis.

Please help me get refund from them. Either Upgrad pay money back to their loan partner Zest Money. Or refund that whole amount in my account so I can close this loan with Zest Money.

Please help me! My financial condition is worse. This wasn’t supposed to be happening like this way. I was totally misguided by false promises and schemes.

Help me!!!

I Decide to drop this year for financial issues.😞 please refund my fee so that i can give this money at home.

I am a poor students and cannot afford my fee. I want to request you that kindly cancel my enrolment and refund my fee which I submitted to the Upgrad on (Application (BCA) - Chandigarh University). I shall be highly grateful to you.

I am taking a course on Product Management and initially, the marketing team convinced me to opt for specialization after the course.

I am towards the end of the course (without specialization). I do not wish to pursue specialization and wish to get a refund for the same. However, when connected with upgrad they mentioned they cannot refund an amount that has been paid.

As I don't wish to avail the services. I would want a refund for the same. Can you please help me out here.

Dear consumer helpline I would like to reach this complaint for one online education program that I enrolled for and after completing the program for one year I was stopped from progressing further stating that I did not complete the module is given to me 8 months ago and no notification was given to me 8 months ago to complete the module and I was allowed to progress till now iPad 2 full fees of the program 3.6 lakh rupees by taking education loan and now I have not been given any certificate not an opportunity to complete the program and no help is provided by the student support team by the college to complete it to every attempt any of the text that I failed in September 2020 and I have been left in a blue if you can please help me as it is matter and get me a solution because I see my my money going away which I am paying in EMI from my salary while managing my family expenses and also 12 months of studies that I completed which are available on record with the company. I regularly receive communication by the company to refer more people to their program by email SMS app notification today never received a single notification that I cannot continue with my gosh unless A pass 2 module in September 2020 intake July 13th I was 2021 I was allowed to study and complete my module de baithe and I was studying every single day continuing paying my emails to the course fees that I have paid and then all of a sudden my course has been taken off from my login credentials when there are only four months left to complete the MBA and now nobody is coming forward to show me a way not the college North education provider not the app owner upgrade services so you can please request him to help me out in this matter as soon as possible as it is wasting a lot of time I am in money for me please