Upgrad Complaints & Reviews

Hi,

They have hired people who spread misinformation and promise people lucrative pay for successful referrals. I got trapped in this, thinking I would receive an MBA degree from Liverpool University. I joined, and they promptly enrolled me in a no-cost EMI plan.

After one month of joining, I realized it was a scam. The platform only had pre-recorded sessions. Everything they offered could be availed elsewhere...

• I was enrolled into a course after being told it was a guaranteed pathway to KEDGE Business School, which was false.

• I was promised a January intake, but later shifted to a September intake without proper explanation.

• I was promised an MBA pathway, but the actual offering was an MSc.

• I was told I would study at the Paris campus, but was later placed in the Bordeaux campus.

•...

I'm in a difficult situation. An agency called UPGRAD-Kakkanad promised me admission to an MBA program in Finland, assuring job opportunities and handling visa and loan processes. They convinced me to take a loan 4.7lakh and paid the first semester's fees to Golden Gate University. However, discrepancies arose with my student ID, and they demanded an additional ₹7 lakhs for the next semester's fees, claiming the loan would be arranged later....

Respected Sir/ Ma'am,

I am filing this complaint against upGrad for
unethical admission practices, continuous misrepresentation, and financial harassment, which have caused me significant emotional and financial distress.

In 2023, an upGrad admission counselor repeatedly forced me into joining their MBA program, despite my clear refusals and informing him that I did not have the financial means. He unethically...

I was manipulated and pressurized to make seat registration. Before the commencement of the course, I was forced ₹73160. I was told that the registrations are closing on May 31 and I was forced to pay on the same day.

Honestly I wasn't given time to think about anything at all, I was intimidated by them. I feel so bad I've fallen prey for your business. Sir, I was called repeatedly and mentally forced to do this. They did...

I am writing to formally request from upgrad that cancellation of my enrollment in the BBA program with IU University Germany, facilitated through UpGrad, and the associated loan and EMI payments. Unfortunately, due to ongoing severe financial crisis, I am unable to continue with the program or meet the financial obligations.

Background:

Enrollment and Initial Payment: On April 30, 2023, I enrolled in the BBA...

I enrolled in an UpGrad program and made a full upfront payment of ₹25, 000. However, due to misleading information from their counselors, I decided to withdraw.

UpGrad is only refunding ₹5, 000 and unethically keeping ₹20, 000 as a “processing fee.” This was never properly disclosed before payment.

🔴 Why wasn’t this critical refund policy clearly highlighted on their website?
🔴 Why didn’t...

I have enrolled in the program. from UPGRAD for City University of Seattle, on NOVEMBER 25th. Unfortunately My family is facing health issues and financial crisis.Due to that I'm dropping the plan and masters. Please do the needful asap.
I shared all my medical documents.Still there's no response.I am facing too much pressure. I need to help my parents .
So the only thing is cancel my plan and active loan and doo the needful...

Terrible incompetent kids have been hired as Academic Counsellors. This guy has 2 months of experience in his life and was trying to evaluate my profile. Further when I said that I wasn’t interested, these were his very professional and grammatically correct responses:...

I was told that I'll be admitted to IU International University of Applied Sciences, Germany for my masters program by UpGrad .They took the admission fee and then made me take a loan of Rs 325, 000 from Avanse financial services who directly transferred it to Upgrad and then provided me with an offer letter saying that I was admitted to the university but the offer letter was actually provided by the UpGrad not the university and the classes...

I got terminated from my company, so am unable to pay future EMIs, so please cancel my upgrad EMI loan
I don't need my past EMIs amount
I don't need refund just cancel my loan...

UpGrad abroad team had made with fake promises and commitment when we started the first time and now Simmi Juyal Academic Advisor and Aman Raj Keshari Finance member o[censored]pGrad I send many mails that I want to discontinue my admission process and refund my money but not hearing me also and not helping me and Both are made fake promises and done my all admission loan process behalf of own end and any one is not answering my phone call message...

I joined the course which was suppose to start from 15th June. The marketing advisor (Dabbir khan) said that the classes will be live and the people who are teaching in the course will the same ones who are displayed in the portal. cut to the first class which happened on 2th June which was a recorded session. I raised a complaint asking them to cancel my subscription as i was not given correct information. Nobody addressed my call. Propelld...

Complete fraudster. I enrolled online course with IU university but nothing will be done by them upgrad will provide waste material and take lakhs of money. Literally loot your money....

I was just browsing through a few cheaper options to study abroad as I was facing some financial crunch. I decided to look into Germany. That's where I stumbled upon Upgrad. They mentioned they had tie-ups with the IU Berlin university. They were basically offering a hybrid program to cut down the costs of education abroad. So, they contacted me the next day and we set up a meeting and discussed about the program. After that I started getting...

I was promised something else at the time time of paying the fees to upgrad but when classes started it was different and now when I am asking them to refund my money they are not responding. it is 2.5 lakhs INR that they have taken from me. They are scamming students. Please help...

They asked me to pay 50000/- rs as the registration charges and asked me to take loan on the basis of a document which is not valid.
This documents was a admission offer letter, on the basis of this they asked me to pay entire fees in a week, for which i took loan.

Moreover sales team o[censored]pgrad confirmed that i comply with all pre-requisites to get admission.So i just need to complete all formal process.

So,...

I am Sandeep Sahota, have enrolled MSc in the Data Science Program at Chandigarh University Institute of Distance & Online Learning (IDOL) through upGrad. Due to financial issues, I need to cancel my Data Science Program.
I raised a cancellation request to CUIDOL HelpDesk on 4 March 2023, it’s been more than 45 days they have not yet provided me any confirmation regarding the cancellation. After more than 40 emails CUIDOL HelpDesk...

I have enrolled through upgrad in mba course. Due to insufficient documents my batch not started but they have started my emi. I request them to cancel my registration. But they are not cancelling and telling me thay have paid the fees to college. Mt documents not complete and my admission not confirm from college. But they are denying to cancel the course and refund my money. Kindly help me as I am going through some financial crisis. Not...

I enrolled for a course in upgrad for Rs 15000. which they said they will start on sep 1st, it got started on oct 15th. and i paid as a downpayment 45K and i have taken loan on earlysal of ruppes 2l for EMI option. totally i paid 74k to upgrad courses and now my job was lost and please canel my admission because am unable to pay EMIs. they told me there is no option for cancellation. please help me in this case

My Upgrad buddy...

I enrolled on the upgrad B.sc computer science Iu germany and at the time counselling I tell my counselor that am not able to pay the emi of 38000 because me and my family have a total income of 25000 and I tell him that please provide me the bonafied to my counsellor his name is sonu sharma and he tell me that emi is the best process for you and it will suits for you so I tell him that I will try to convince my father for the emi process...

Hi,

I had enrolled for a course for IIIT-B Data Science course from Upgrad which started in May 2022, and I had a family emergency this month which I explained in depth to my mentor Ayesha. when I requested to not debit my EMI, they said that there isn't any policy of cancelling. T

I urged and called up many times to upgrad to cancel my education with them but they are asking to either continue next time or...

I have paid 25k as fees for my course to upgrad which my counselor forced me to pay and he even said nothing will be deducted and whole refund will be given but after he said 5k will be deducted but after when i ask for refund they said 10k will be deducted it's been a month i still haven't received a single ruppe from them and i need money on urgent basis but they are not giving me my refund...

As per the refund policies o[censored]pgrad - A consumer can cancel there registration of a course and get the refund after 10000 deduction from the fee given within 30 working days.

I found there course details fake and fraud details. Even there reviews are bad. They add fake colleges and manipulate people to buy courses. I couldn’t afford to pay 7 lakhs for a course of MBA, therefore I withdrew my admission.

I canceled...

I registered for DBA course on Upgrad after paying the amount I asked the academic counsellor for refund as I had my personal issues and financial constraints and came to know there is a scam in the course they are doing . As they told refund is impossible. I had to continue. Now again financial constraints have come up i asked to close my loan. They were not willing to do so and said i have to make the whole payment. Pls help to get my had...

I went into the program under the MBA section but after realizing that it is a certification program and not a degree program, I decided to withdraw then requested for a Refund of my deposit Rs.35, 000/- on 10th Jan, from the IMT Ghaziabad's PGPM.

I have been scheduled for career counseling and alumni meet post cancellation requests in which I was not very much convinced. I also understand from the program page that "I shall...

I had enrolled in a course offered by Upgrad by paying a block amount of Rs 25, 000 on 29th of October. By 4th of November I had applied for a refund through my counsellor, I was told that the refund request has been set up and that I'll be receiving my refund within 15 days. Later on I was called by the Upgrad team and was told I'll be charged Rs 10, 000 since Im getting a refund and that ill only receive Rs 15, 000. I was told that I had...

I raised a admission cancellation request with Upgrad on 1st Feb'2021 for a 11 month course for which I took admission in Dec'2020. I opted for a loan provided by Upgrad through Zestmoney.
Due to sudden financial crisis I am not ablento pay the EMI from March 2021 for which I intimated and requested Upgrad on 1st Feb 2021 to cancel my admission. On this Upgrad requested me to share relevant proofs so that my financials crisis will...

Dear Team,
Kindly find the details below

Brief :Iam a working professional, i have opted the service(educational executive program- MBA(LBS & IMT)) with facilitator (upgrad), initially it was like a demo and nothing much to get trouble but gradually it started impacting my time(personally and professionally) as it is taking much time to do MBA to grasp the concepts and attending the lectures class, i made complaints...

Hi, i have been observing the Upgrad services post registering the service, they wont understand ur issue, they will convince you to und them and when i have chose upgrad the student counselor said he will be helpfull at any time and for any issues but i cant reach him because he wont lift the calls normally and student mentors too however when i made complaints they wont revert back immediately for the resolutions, they will take there time...