Upgrad Complaints & Reviews

I'm in a difficult situation. An agency called UPGRAD-Kakkanad promised me admission to an MBA program in Finland, assuring job opportunities and handling visa and loan processes. They convinced me to take a loan 4.7lakh and paid the first semester's fees to Golden Gate University. However, discrepancies arose with my student ID, and they demanded an additional ₹7 lakhs for the next semester's fees, claiming the loan would be arranged later....

I am writing to formally request from upgrad that cancellation of my enrollment in the BBA program with IU University Germany, facilitated through UpGrad, and the associated loan and EMI payments. Unfortunately, due to ongoing severe financial crisis, I am unable to continue with the program or meet the financial obligations.

Background:

Enrollment and Initial Payment: On April 30, 2023, I enrolled in the BBA...

I have enrolled through upgrad in mba course. Due to personal reson i could no take up the course. Even after multiple calls and emails drop the are still continuing the cource and putting pause or cancelling the program and they have started my emi. I request them to cancel my course. But they are not cancelling and telling me thay have paid the fees to college.. But they are denying to cancel the course and refund my money. Kindly help me as i am going through some financial crisis. Not able to pay the course emi anymore.

I have enrolled in the program. from UPGRAD for City University of Seattle, on NOVEMBER 25th. Unfortunately My family is facing health issues and financial crisis.Due to that I'm dropping the plan and masters. Please do the needful asap.
I shared all my medical documents.Still there's no response.I am facing too much pressure. I need to help my parents .
So the only thing is cancel my plan and active loan and doo the needful...

Terrible incompetent kids have been hired as Academic Counsellors. This guy has 2 months of experience in his life and was trying to evaluate my profile. Further when I said that I wasn’t interested, these were his very professional and grammatically correct responses:...

At first they delayed launching the course. Then the content that has been uploaded on the platform is not related to the Program Curriculum as advertised on the brochure available for the Certificate Course on Contract Drafting nor the subject Contract Drafting or Contract Law. They have been posting totally irrelevant content which has nothing to do with the course.

I was told that I'll be admitted to IU International University of Applied Sciences, Germany for my masters program by UpGrad .They took the admission fee and then made me take a loan of Rs 325, 000 from Avanse financial services who directly transferred it to Upgrad and then provided me with an offer letter saying that I was admitted to the university but the offer letter was actually provided by the UpGrad not the university and the classes...

I got terminated from my company, so am unable to pay future EMIs, so please cancel my upgrad EMI loan
I don't need my past EMIs amount
I don't need refund just cancel my loan...

UpGrad abroad team had made with fake promises and commitment when we started the first time and now Simmi Juyal Academic Advisor and Aman Raj Keshari Finance member o[censored]pGrad I send many mails that I want to discontinue my admission process and refund my money but not hearing me also and not helping me and Both are made fake promises and done my all admission loan process behalf of own end and any one is not answering my phone call message...

I joined the course which was suppose to start from 15th June. The marketing advisor (Dabbir khan) said that the classes will be live and the people who are teaching in the course will the same ones who are displayed in the portal. cut to the first class which happened on 2th June which was a recorded session. I raised a complaint asking them to cancel my subscription as i was not given correct information. Nobody addressed my call. Propelld...

Complete fraudster. I enrolled online course with IU university but nothing will be done by them upgrad will provide waste material and take lakhs of money. Literally loot your money....

I have enquired through upgrad in mba course. Due to insufficient documents my batch not started but they have started my emi. I request them to cancel my registration. But they are not cancelling and telling me thay have paid the fees to college. My documents not complete and my admission not confirm from college. But they are denying to cancel the course and refund my money. Kindly help me as I am going through some financial crisis. Not able to pay the course emi anymore.

I was just browsing through a few cheaper options to study abroad as I was facing some financial crunch. I decided to look into Germany. That's where I stumbled upon Upgrad. They mentioned they had tie-ups with the IU Berlin university. They were basically offering a hybrid program to cut down the costs of education abroad. So, they contacted me the next day and we set up a meeting and discussed about the program. After that I started getting...

I was promised something else at the time time of paying the fees to upgrad but when classes started it was different and now when I am asking them to refund my money they are not responding. it is 2.5 lakhs INR that they have taken from me. They are scamming students. Please help...

They asked me to pay 50000/- rs as the registration charges and asked me to take loan on the basis of a document which is not valid.
This documents was a admission offer letter, on the basis of this they asked me to pay entire fees in a week, for which i took loan.

Moreover sales team o[censored]pgrad confirmed that i comply with all pre-requisites to get admission.So i just need to complete all formal process.

So,...

They asked me to pay 50000/- rs as the registration charges and asked me to take loan on the basis of a document which is not valid.
This documents was a admission offer letter, on the basis of this they asked me to pay entire fees in a week, for which i took loan.

Moreover sales team o[censored]pgrad confirmed that i comply with all pre-requisites to get admission.So i just need to complete all formal process.

So, i went ahead on the face value and trust, once i paid all they said that they can't get the admission done, so i need to file a new application on a different terms.I didn't agreed because it is not as per the terms which i agreed and moved further.
So they asked me to go for a Non degree program at a cost of degree program. Means all what they have said was false.

Later on they stopped all communications and left me as it is, then my emi started deducting of 20k per month.

As they have completely altered the terms and conditions of admission, so i can't go ahead on newer terms as this doesn't serves my purpose.
So i asked to cancel this process because they have altered everything, neither there words stands true nor there offer stands valid and that offer letter duped me with hefty loan.

When i asked them to initiate my refunds, they said that i need to pay a hefty penalty for this. I said if i after getting admissions takes step back then your claim to pay penalty is valid, but i didn't get admission, and you all have put me into this financial trap on a basis of an offer letter which is not authorised letter.
Then i initiated that process as well of paying this hefty penalty and i paid that as well, still they haven't closed my EMI.

During all these process i have already lost 82000/- rupees and it is still counting.
Moreover Upgrad team doesn't give a damn or any importance to all the sufferings that one is going through.This has adversely impacted my physical, mental health and financial condition.

Basically on an un authenticated document they asked me to pay all these hefty amount. Surprisingly they call it their process. Actually it a phishing process. Uptill now i have sent 35+ emails on this matter to Upgrad in last 3 months.
If they don't respond i will apprise PMO on all these activities.
If i can get into this trap then many 1000 guys would have already fallen into this trap, if this continues then it a big thing to action now itself.

Hi, I applied for a 6 months course on upGrad. The agent who called me gave me false information also told me that out of 10 only 2 will be selected. Give the test I scored poor marks still they gave me the seat and asked me to pay 5000 right away after seat booking. Everything went so fast then they pulled me to EMI scheme. From which I decided not to do the course. Now I'm asking for refund from the agent and upGrad but they aren't doing anything.
I want my 5000rs back because I haven't even started the course. Scam they did to take this amount for seat booking is very unproffesional from a company like this.

No response from team, creating mental disturbance, asked to enroll course and said they will offer the job in this, and now no response, fee is automatically deducted trying deactivate loan from proppelld.

I am Sandeep Sahota, have enrolled MSc in the Data Science Program at Chandigarh University Institute of Distance & Online Learning (IDOL) through upGrad. Due to financial issues, I need to cancel my Data Science Program.
I raised a cancellation request to CUIDOL HelpDesk on 4 March 2023, it’s been more than 45 days they have not yet provided me any confirmation regarding the cancellation. After more than 40 emails CUIDOL HelpDesk...

I have enrolled through upgrad in mba course. Due to insufficient documents my batch not started but they have started my emi. I request them to cancel my registration. But they are not cancelling and telling me thay have paid the fees to college. Mt documents not complete and my admission not confirm from college. But they are denying to cancel the course and refund my money. Kindly help me as I am going through some financial crisis. Not...

I want to cancel my bsc computer science course before the course comensment but there not accepting my cancellation request even tho it is mentioned in their terms and conditions

Upgrad has been a big scam. They called and intimidated me into paying them and now that I want to withdraw my application, NOBODY is picking calls or answering emails. While enrolling, they said they would refund and cancel my EMI but they are not doing it now, causing me a lot of problems.

I have raised a ticket for my refund block amount money which is Rs 5000/- for Data science 6 months course. And they are refusing to give refund back, also It is not mentioned in the refund policy and It is refundable amount because I’ve paid the fee yesterday only i.e. 2nd March 2023, it is not even 24 hrs yet. I want my refund back please because I’m dropping the program before commencing. Also I’ve shared the image below as a proof that I’ve paid them seat registeration fee.

I enrolled myself for the MBA program after a few days. I asked them that I will not be able to continue this course, I should start with my course and before my first EMI deductions I will have the option to opt-out of the course. I confirmed this many times and got the same response. I thought I should give it a try but after attending a few sessions I did not find the course useful for me and asked them to cancel it as I was told I still have the option of doing so by their counsellor and now there are suggesting that there is no such option and I cannot cancel the loan. It is not a small amount, I am the sole earner of my family and my parents are medically not fit, I have to look after them as well. I joined this course because I thought it will help me grow professionally and if I am not able to understand the course and want to opt-out which I was told by their counsellor is a very possible reason why cant I do that.

See this is not a fair practice. I am really not in a financial position to pay and reached out to opt-out but this is not what I was expecting.

Please look into this and help me. I am tired of reaching out to so many people and not getting any response.Help me with this

Last year September I have enrolled a course named bsc computer science in iubh via upgrad. Before enrolling for that I send them my 12th certificate soft copy via WhatsApp they only seen that it has been more than 50 prcnt they havent check that I have compartment. Because of this they haven't submitted my application to the university. for this I haven't started my course but I'm paying loan amount every month .so please help me to cancel my program

I initially thought of doing this course and started enquiring about it to the educational counsellor. Please be extremely careful before doing this, as after this you will be spammed by calls from the educational counsellor, forcing you into taking the course. They will be behind you as though they need an organ from you. Now I got enrolled as I was interested in the course and what all the educational counsellor told me. Believe it or not,...

Two days ago i paid for registration amount 3500 full stack developer course than today i connected with the banking person I shared my aadhar pan card 2 months bank statements and salary slip still they are not giving me admission neither refunding my money back and the big thing 2 days ago the staff was too warm and gentle while I was doing registration fee but now the staff name sophia she is soo rude don't even know how to talk the worst ever decision to choose upgrad don't go with them please they are scammers, very disgusting and poor service upgrad is providing.

I enrolled for a course in upgrad for Rs 15000. which they said they will start on sep 1st, it got started on oct 15th. and i paid as a downpayment 45K and i have taken loan on earlysal of ruppes 2l for EMI option. totally i paid 74k to upgrad courses and now my job was lost and please canel my admission because am unable to pay EMIs. they told me there is no option for cancellation. please help me in this case

My Upgrad buddy...

My job was lost/terminated
Due to recession, I am unable to pay every month EMIs, will you please cancel my program, I am requesting you,

I want to cancel my PGDM course program EMIs

Hi, I opted for the UCW MBA course on 02/12/2022 where I made an advance payment of 25000/-. Due to personal exigency I had to drop the plan and as per the 10 days refund policy before cohort commencement I gave a heads up to Rahul (Counsellor in Hyderabad)
) for a refund. I have been following from 5th Dec and he keeps saying I will call you back. And it's now been 2 days no calls. I am afraid that I might miss the 10 days and they deny with the refund. Please help!