BYJU's Complaints & Reviews

Dear team,

I want to Cancel my Subscription Because I have been cheated, something
happened, the counselor who was there told me to buy online course, but I
don't understand online classes, then I said sir, I want offline course
only. Then he said that we can do one thing. By the way your course has
gone offline because I have joined a little late. That's why they said that
we will start...

Dear team,

I want to Cancel my Subscription Because I have been cheated, something
happened, the counselor who was there told me to buy online course, but I
don't understand online classes, then I said sir, I want offline course
only. Then he said that we can do one thing. By the way your course has
gone offline because I have joined a little late. That's why they said that
we will start...

My ward joined the NEET coaching program from Feb'23 in BYJU online program. Due to personal reasons we are unable to continue the coarse.

I paid the coarse fees through EMI from account. Till July'23 i have paid my EMI.

Now I request BYJU to cancel the course. Also I request to issue the certificate to bank for closure of remaining EMI .

Even after too many followup, BYJU not responding to my...

Hi All,
Already sent many of mail to all individuals byjus [protected]@byjus.com but no proper action taken by any of them result i getting lots of threat call with different number
daily with finance department of Aditya birla capital . Please cancel my subscription and refund all my amount.

Registered number:[protected] -
Lakshay Gupta[protected] Fraud Person

Still My payment is not...

Sir I have not received the product and returned it due to some medical emergency. I have applied for cancellation on 23 may 2023 and till now my loan is not cancelled and EMI is not stopped. Please resolve it quickly. My registered number is [protected] Name SRUSTI BHOI CLASS 8...

Hi I am Kailash Chandra Bhoi purchased course for my daughter SRUSTI BHOI Class 8. But I applied for cancellation and refund on 23 may 2023 as my daughter can't attend class due to some medical emergency in my family. I have returned the product and applied for cancellation and refund. But till now it is not resolved. Rather I am being harrassed by calls and messages from Byju. Please resolve the issue as soon as possible. My registered number...

Hi I am Kailash Chandra Bhoi purchased course for my daughter SRUSTI BHOI Class 8. I have paid 12000 rupees but due to some medical emergency I had to cancel it. My daughter is now staying in Village where network issue is there. I have returned the product and applied for cancellation on 23 may 2023. Till now it is not resolved. Now I am getting call and messages for EMI also. Kindly resolve the issue...

I have applied for cancellation and refund on 23 may 2023. Till now it is not resolved. I am getting call and messages for EMI. Please resolve it. My registered number is [protected] . Name Srusti Bhoi and class 8...

I have applied for cancellation and refund on dt 23 may 2023. But till now it is not resolved. My registered number is [protected]. Name Srusti Bhoi Class 8...

I am not ready for purchasing for product but sales person involve me by wrong info. imaaplied on 3 rd day for cancellation but no responce from central team mentor said we understand and only shifting call from here and there.. i want to cancel product and refund my money back...

I had taken an admission for my daughter in Byju's for state syllabus 7th std on 7th MAY 2023 Sunday the person from Byju's by name Mohammed Sahil emp id: TNL21859555. He stated himself as a manager who has personally come for admission. Didn't even gave time to decide and insisted to do the payment from credit card with no cost emi and swiped for Rs 91, 927( i need to pay 104000/-) including interest He didn't give clear information on admission...

Continually sending SMS to my mobile number even after requested for OPTUT. My mobile no is [protected]...

I have registered my sister unnati singh for online classes but now she is not satisfied with their teaching and want to discontinue and as per their commitment if someone asks for refund within 14 days and want to discontinue then they will get their money back but they are not responding to the problem...

Hi Team,

My name mukesh kumar, my son Abhiroop kumar singh, class 5th Mobile no. [protected] I have purchased Byju service by paying the full fees . But my son not intrested in online classes. And differ in NVERT Book slybus. So I call daily appox over 10 days but I not resive any positiv response from you. service which was promised. Instead i have been pushed to call different call centers and numbers . And now since i have...

Are you playing games 🎯
Because new some loans same repeated like this coustomer is telugu people but why your coustomer care employees Talking only English & Hindi.
And already byjus company cancelled my course and i returned the product before 12days back also . I can't receive any mails from BYJUS company. They received product or not.

Cancel My emi my Cibil is descries...

My name is Deepak Kumar and my registered no [protected].

02 month ago I purchased a course for my daughter. But after 10 days she doesn't want to continue. So I raised an a request on mail to cancel the course. Because it's byjus Policy that we can cancel with in 14 days so Idid the same.
But bad part is I dint get any response for my cancellation till now.
Whenever I call their customers care they simply says...

Dear Sir,
with due respect and humble submission I would like to say that I was interested to admit my daughter to byjus tuition center. my daughter's test was taken on 15 May 2023 at 8 to 9 PM by Mr. Anurag SIngh boring road Patna Bihar. After three days my posting is done at Saharsa 300 KM far from Patna. 21 May I request to cancel my daughter's registration? but not done so I emailed Byjus for the same. I have started writing from...

I recently purchased the Tablet learning Program for my son, enticed by the promise of a 100% refund if we decided to cancel within 15 days. However, our experience with Byjus has been nothing short of a nightmare.

Shortly after starting the program, my son began feeling uncomfortable with the video lessons, prompting us to request a cancellation within the specified timeframe. We have made multiple attempts to contact their...

This is the worst decision of my life that enrolled by my son in Byjus classes. My son is not able to follow the instructions as he doesn't like this teaching method. They are not paying any attention to whether students are following the class or not. All the attendees are in video-off mode and it's just one way communication in the class. Now we want to cancel the classes, paid for extra month as they requested before cancelation but still...

At the time of admission, 15 days trial was told and when the trial was not liked, they were asked to cancel it.But the Byju team has been trying that we were stuck in a poor plan for at least 1 year and they generate some revenue anyhow .And in the name of refund, he has stolen 22000 rupees.
Because their attitude had changed only after asking them to cancel the admission and now they are wishing that at least some of their goods...