BYJU's Complaints & Reviews

I was an intern of btl marketing group in lucknow i worked really hard for the internship and i gave good performances as well and was really attentive in my work i dint take any leave last month but my salary was deducted for one day but i dint said anything more, during the time corona pandemic covid-19 but one day i was sick and i asked for a leave by calling my manager he said that i should take a permanent leave even when i told him that i am really sick that's why i am taking the leave he just ignored me and canceled my internship and i was working hard from 2 months why would i want to go leaving just a month of 3 months internship please help me sir/mam because i dont know where to contact for help to our hrs.
Please help me urgently

Hi i was registered fpr byju's for my chiled but my husband denied for byju's

I received the call for the meeting time at home but i denied he ask me any reason i told i am not intresting theb he say if this course free you take this now paise dene me nani mar rahe hai tumhare...

I was register but my mind change and denied

My phone numbers are [protected]
[protected]

Dear Sir,
I Have enrolled for IAS course, app learning program with byjus, company naming Think and learn pvt ltd. At the time of enrolment i had paid 15000 as a down payment and balance on 12 instalment amounting 3477. At the time of enrolment company representative Mr.Ronu Mondeep Mohanty make me false promises that byjus will provide you weekly calling and full strategic planing regarding courses, but i did not get the thing as...

I bought a byjus courses for my child, while purchasing the counsellor who came to my house informed me that if i am not interested i can return the product within 15 days and it was also stated in my students copy. I am not satisfied with the product and i asked for refund within 10 days itself but they are refusing to cancel my course subscriptions. They are cheating. Byjus is fraudulent company.

We bought the course from byju’s for my son for 1 and half years. Buju’s delivered the product.
After going through all the details, we did not like the whole package and decided to
Cancel the service with bujy’s. We emailed customer service requesting to cancel the service.
Bujy’s provided 15 days of trail period. We were well within 15 days of trail period.
We mailed them multiple time, they called and said that the service can’t be cancelled even within 15 days of
Trail period.
We have gone through lots of mental trauma following up these fraudster from byju’s.
Never invite these fraudster from byju’s. If you get into their trap, there is no way you
Can get out of it. And once you enrolled, they will never pickup your phone.
The service provider of byju’s is bug fraudster. Beware of these guys from
Byju’s.

I am having some trouble installing the sd card in the tab that i purchased from byju's. As far as i could understand the sd card might have gotten corrupted or there might be some malware, whatever is the case. Please get it checked once. This should be corrected soon as it is creating problem/ hurdle in studies which should not be the case. Kindly check and see what is to be done.

I bought byjus app. I tried a lot of times, but the tab would not switch on. Initially, i thought this was because of a low/zero battery charge. I charged the tablet overnight and tried switching it on, the next day. Even then it would not switch on. I spoke to one of the senior managers and asked for a refund. He is insisting on replacing the tablet and is telling me not to go for a refund without actually using the app. To replace i’d have to send this back and wait for the new one. He couldn’t give me a proper answer as to why it does not work. He said sorry and told me this was not supposed to happen. If such things are not taken care of before sending, our valuable time is actually wasted getting things sorted. I have not yet decided what to do.

Yet not received the 5% cashback, sir i had taken a package of study material from byju's representative mr aryan, he told me to pay all amount in one go and then you will get a 5% refund amount of the total amount. I had told the representative several time but could not get the money, even though i gave him the bank statement, still i wont get the refunded amount.

I am not interest to continue to your product, course not useful for my daughter, she is failed due to learned your study material course. I am also informed to cancelled for the product on november 2019, they are informed we will cancelled any for this product as your request any time, but they till date not cancelled and refunded. I was paid 4 months of emi.

I am contac for cancellation of my daugheter S.G.Yashasvini, course for novermber 2019 till date they not cancelled the course and not refunded till date, I AM PAID 4 MONTHS EMI, This product is not useful for my daughter. In this regard 15.03.2020 also speak with Shalini over phone. She is informed they will assure me to refund process within week.
but till date not reply.

I was learning with byjus on my tablet for the past few days but today when i changed certain settings i was asked to give the application a verification code of class 9-10 cbse but i couldn't because i don't knew that.
Therefore solve this problem and give this code to me so that i can continue with my course. Please handle as soon as possible. You are kindly requested to solve this problem.

I had purchased a byjus 9-10 state course for my son. Later i realised that my son is unable to utilize the app efficiently. I believe, it is not the right method for him to study. I tried to cancel the subscription many times, but the customer care kept repeating the word "terms and conditions".
I strongly feel that it is not right to force a customer to use a service and make him pay for it. Especially in these times of economic crisis, as a farmer i find it very hard to pay for a service that i am no longer using.

The subscription number of the course is tnl[protected]
I kindly request the competent authority to look into this matter and stop byju's from looting the money from me.

I was learning with byjus on my tablet for the past few days but today when i changed certain settings i was asked to give the application a verification code of class 9-10 icse but i couldn't because i don't knew that.
Therefore solve this problem and give this code to me so that i can continue with my course. Please handle as soon as possible. You are kindly requested to solve this problem

After using of 4 month this app my daughter is not finding and benefits from this in her studies.
And this app is also forcing her to study same thing again and again.

If we are calling for any help regarding her studies they are just ignoring it so i want to cancel this app.

From next month payment for this should be stop.

Hope so it will cancel soon as possible.

I want to say that i have taken a trail for byjus learning app for 15 day we are not some misconceptions about the day that is my bad they have taken 20, 000 rupees from us and now they taken loan on my father’s name now i had been one month we are interested to this further we are facing some financial problems we are enable to pay emi i have requested them to cancel many times but they never respond properly please help me please get me out of this

Hi i am damini nikhare i want to complain against the byjus because they are not cancelling my subscription the marketing couseller had given me word that they will ask me if i want to continue or not but they didnt call me and they also didnt solved my issues regarding the study. I told them i have a financial issues and cant pay the emi but they just dont want to listen the cause fully and told me that cancellation will not be processed. First they told me that cancel hojaega but then they said that we didnt spoke to you about this i really am going through trauma because they are giving me dhamkis that court notice will be sent to you. I cant focus on my study dur to all this please help me my mistake was just that i couldnt cancel the product before 15 days i called them on 15th night just that. Please help me cancel.

I rajiv sharma father of diya sharma who registered for the byju's product and received the package on 27th feb'20. Unfortunately the content i couldn't find fruitful, and hence would like to get the product returned, and this i have planned after rigorous attempt to view all the listing and documents available on the app. I have been informed that in case i am not satisfied with the product, there will a no question ask policy and this would be taken back. Now from sunday since i registered my interest in cancellation i have been continuously being harassed. I have got calls, they hung up call on me without giving me any update on cancellation. It is my hard earned money and the commitment on return policy is not being adhered. Please suggest. My receipt number of purchase is tnl[protected]. The person who closed the deal was aashish verma[protected]
Thanks in advance
Rajiv sharma. [protected]

We were approached by some mr charan from byjus. Day before yesterday we had received a call from byjus regarding the same. The person called charan was very talkative and was quite smart. He approached us first saying that he wants to analyse my child. We being gentleman allowed him for 4 hours at our house and in turn he convinced us that we should enroll our child in think and learn programme of byjus. He sent us a link and we made a payment of rs 3300 towards that.

He told that he had come from banglore and on the same day he had to return also.
We were quite impressed but later on, through social networking sites only we came to know that he had come from hyderabad only and this also he told that he was lying to make an initial impact on us
The question is, if byjus classes has teachers like this, what they will be teaching to the child. And is byjus classes telling it's employees to make impact on their customers by means of lies, cheating and fraud.

Was really frustrated and decided not to put my kid in an institute that makes relationship based on fraud, cheating and lies.

A request was made for refund but they did not respond properly. After that started a series of torcher. They show so much reluctance in cancelling your order.
On their website it is written that if the payment has been done through internet banking it will automatically be debited to the byjus. It seems they want to make me tired so that i stop following them up and they eat m
It seems that they have captured the entire education business on the basis of fraud and cheating.

I had purchased byjus learning app from byjus marketing agent (Mr. Hiren mumbai) mob: -[protected] on 03.06.2019 (Received a receipt on 20.06.2019), so according to the return policy i can cancel it within 10 to 15 days, so on 9th day i send mail for cancellation & send what apps message on the given above even on of phone calls but they not canceled it and i didn't get a refund. Now i am calling them every now and then no one answering my call and no response coming from their side. Also we request you please cancelled my education loan.

I had purchased byjus learning app from byjus marketing agent (Mr. Hiren mumbai) mob: -[protected] on 03.06.2019 (Received a receipt on 20.06.2019), so according to the return policy i can cancel it within 10 to 15 days, so on 9th day i send mail for cancellation & send what apps message on the given above even on of phone calls but they not canceled it and i didn't get a refund. Now i am calling them every now and then no one answering my call and no response coming from their side. Also we request you please cancelled my education loan.