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BYJU's Complaints & Reviews

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Updated: Feb 5, 2025
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BYJU's reviews & complaints page 207

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U
Uday Kiran Arcot
from Delhi, Delhi
Jul 31, 2017
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cheating - not delivered as per promise

Address: 560035
Website: www.byjus.com

We recently purchased byjus (Order number[protected]. Their senior educational consultant by name mr. Ramish jafery promised two tabs for my two kids and he has taken huge amount from us and we finally got only one tab. And he told that we will receive sd cards right from 3rd grade. But the customer care person told they do not have for 3rd grade. This is utter cheating from byjus. They are trying to sell their products through lines and...
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Gee Prak
from Bengaluru, Karnataka
Jul 30, 2017
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6th to 12th grade materials with tab

These people not promoting education as many complaints say here. All those complaints are true. Byju's unethical. During the sales demo, they built a super story. Took our 5 hours and demoralized our kids. Committed that there is one to one instructor, online plus class room clarifications if required. Even after 20 days purchase, there is no commitment as such. One non-academic mentor appointed as a mediator. She would collect the doubts...
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priyanshi98
from Haldwani, Uttarakhand
Jul 17, 2017
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refund policy

Address: Bangalore Urban, Karnataka
Website: BYJU'S. com

On 16.7.17 a counsellor from byju's came to our house and he told us about the course for the students we were impressed by that and he told me that if we bought the course it would be very helpful for my studies so my parents agreed for taking that course of class 10 then he told it would cost 24000 inr but seeing my previous grade he would give discount and at end the final price was 16000. But my parents didn't had that amount and then...
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Manojdel
from Noida, Uttar Pradesh
Jul 10, 2017
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Refund of tablet for class 6 & 7

Address: Bangalore Urban, Karnataka
Website: byjus.com

I received a call from byju suddenly one day and they had requested me for a session with their educational counsellor for advising my son. They chose my son after analysing data that he was seeing there videos for last 4 days. Counsellor came on june 3, 2017 and ask a few questons from my son and finally told us he can provide us some discount seeing peformance of my son. He insisted to transfer money today or otherwise discount would not...
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Devang Ashar
from Mumbai, Maharashtra
Jul 6, 2017
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Delay in refund process upon cancellation of order 100148523

Address: Bangalore, Karnataka, 560095
Website: Byjus.com

Order id[protected]. Placed my order with Byju's sales representative who visited us on 22 jun 2017. Paid amount Rs 35000 for 3 yrs course class 8 9 10 CBSE BOARD. Till 4th july we were kept in dark that we will get delivery of byjus content i.e. memory card and tablet any moment. On 5th July we were told of inability to service the order due non availability of ordered material. We asked for immediate cancellation and refund of amount. Since...
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Ashish Surung
from Indore, Madhya Pradesh
Jul 5, 2017
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11th,12th pcm

Address: Bangalore, Karnataka, 431501

Think and learn is fraud company. They took 28, 000 rs from me and send me tablet and SD cards . After few months when one of my SD card was formated. Then they asked me to send all the SD cards they have provided me. They took that SD cards and don't send me any thing from last 1 month. I called them many times and send emails . But still I don't get any thing. Instead one of there mentor exchanged bad words with me....
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Hiral Saimy
from Bengaluru, Karnataka
Jul 2, 2017
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Subscription sold not provided and refund not honoured

Address: Bangalore, Karnataka

Our email to the BYJU's team
Dear Mr. Byjus,
We had taken your subscription for my son Kermit Singh Saimy student of grade 5, ICSE studying at Baldwin’s boys school. One of my colleague had bought your 8-10th package in 15k that would be beneficial for her 2 daughters. We had couple of meetings with various people in your sales team after repeat discussion on your service by Manisha and her team. Mr. Akash visited our residence...
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mithilaj28
from Bengaluru, Karnataka
Jun 27, 2017
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Tab along with videos not working

Address: 560076
Website: www.byjus.com

Hi,
I have taken this tab enrolling for 5th std. And they also gave us 4th grade sd which does not load the videos. I have complained end no of times no use. They are just pushing the time to complete the year, very smart. More over it not safe for kids the guy mentor calls at 10 pm to talk to the child do u think its safe.
Its just rubbish app. You people better refund my money. I have all the proof since which the app in...
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Ujjwal Bhardwaj 026
from Delhi, Delhi
Jun 22, 2017
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Byju's return

I bought a byjus tab as they assured me to arrange a return of i am not satisfied. I have been calling customer care since a week but in vain and didn't got satisfactory response. It is a way of attracting customers and fetching more and more money from them and cheating them. They are only working to earn money not out provide education. It is only a way of earning money...
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Dr. Shahin Banu
from Chennai, Tamil Nadu
Jun 14, 2017
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Salary due

Address: Chennai, Tamil Nadu, 60081

Greetings

I am dr. Shahin banu. I have worked as part time faculty - biology at chennai anna nagar branch.

I was sheduled for 17 days classes (Biology - crash course) in the month of april, but i was given only 6 days classes and til date i have not recieved any payment for the same.


After contacting the branch person for my payment they just telling it wil be done by june but as for...
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Sajeer kp Ponmala
from Delhi, Delhi
Jun 14, 2017
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No maharashtra ssc board with byju, only cbse board

Address: Pune, Maharashtra, 411028

I purchased maharashtra ssc board 9th and 10th standard app for my daughter, mentor came to my home and explained the details, but he never said that we don't have ssc maharashtra board lessons, they sent tab and 2 sd cards too. Its working was perfect, but the problem, it was cbsc board, most of the cbsc and ssc board common chapter is same, but teaching and answer method is deferent. My daughter getting explanation from school is one type...
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fraud finderDelhi
from Hyderabad, Telangana
Jun 11, 2017
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Recruiting good looking girls and making business with them but not real talent

Address: New Delhi, Delhi, 110005

This company is for good looking girls, and making a business with them by offering good salaries to them irrespective of their background and skills.
This is a complete like brothel company where only girls/women and perverts can easily be selected and not the real talented people, because they know the business logic to bring pervert people. This company is selecting girls from a poor colleges and making them so exited with the packages...
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Shivesh Jena
from Bhubaneshwar, Odisha
Jun 7, 2017
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Class ix study tablet

Address: Angul, Odisha, 759145
Website: www.byjus.com

I had purchased the tablet for class ix for study through payment of rs 16000/- on 8th april 3017, but i cancelled the order prior to the dispatch of the product from byju's end. Till today they have not refunded my money and in this regard i have communicated for refund via. 15 number of emails and almost 3-3 days interval through telphone to their customer support. But every time they say that your refund will be processed within 5-6 days.br...
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Supriya Tiwari
from Mumbai, Maharashtra
Jun 6, 2017
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The tab and the delivery services

Address: 400097
Website: Byjus

Hi,
I was convinced that the services will be good, i am highly disappointed and would never recommend byjus to anyone. The battery drains very fast in the tab, it doesn't work properly. I was forced to do the payment in post dated cheques, i wasn't aware that this was because they knew that their service is going to be worst and that's why they force you to do the payment on time even if their service is bad. 50k is not a less amount,...
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Parthiv Sood
from Delhi, Delhi
May 31, 2017
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Maths teacher

Address: New Delhi, Delhi, 110049

I study in south delhi byju's centre which is in green park.. I will not reveal my name because i dont want the teacher to be my enemy. I am in class 11 and i am not satisfied with the Maths teacher. I have missed some classes because i joined byjus later and i want to complain about the maths teacher. Today he gave us RYC to solve i had a problem in a question but i attemted it and i did a mistake in a step he came to check and immediately...
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swastika6
from Hojai, Assam
May 23, 2017
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Not deliver the tablet

I have booked your learning apps in last month. And given a token money 1000 against transaction I'd -Tnlpayu105262. But till date material not recd. I have already mail to your teacher Mr. Aftab regarding this matter. Now I am sorry to say I don't have any requirements of your apps. Kindly return my token money at earliest.
R C Mondal
Bokaro, JH...
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r03
from Bengaluru, Karnataka
May 11, 2017
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Client management

Address: Bangalore, Karnataka, 560095

Byju's needs to get their act together

I have never in my life experienced such a poor level of professionalism. Signing up with byju's has only led to a series o[censored]nfortunate events. I see no use in their "tablet" training method. They do not even provide you with adequate help to manoeuvre through and understand it.

Also their college counselling was of 0 help to me. The lady in charge told me what i already...
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prash82
from Pune, Maharashtra
May 11, 2017
May 4, 2022
This thread was updated on May 4, 2022
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Salary not given

Address: 452001

Dear Sir,

I, Prashant Suryavanshi, Worked in Rath Enterprises (Franchise of Byjus) Indore and Atul Shrivastava Director. I worked
from Sep 2016 to March 2017 as a Sales Manager. the company was unable to pay the salary to his entire employer on Jan, 2017 onwards, most of Time Company was paying cheque but that was also bounced. Even company management called different meeting and given the assurance that they will...
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S
from Vyara, Gujarat
May 10, 2017
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Byju's tablet learning app

Address: Bangalore, Karnataka, 394000

I purchased a tablet learning app for my kid last year at a price of rs.10000 for class 8 and i was told that from next year onwards i need to purchase only sd card which will cost 5000. This year they are demanding 16000 just for sd card.
Also they promised to assign subject mentor and doubt classes but none fulfilled. Feel cheated. There course material are animated video lectures and good for reference but test contents are very...
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amrsingh123
from Hyderabad, Telangana
May 9, 2017
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Fraud and delay in refund

Address: 500039
Website: www.thinkandlearn.byjusclasses.com

On 06.05.2017, we were approached by some Mr Heera Jaan from Byjus. Day before yesterday we had received a call from Byjus regarding the same. The person called Mr Heera Jaan was very talkative and was quite smart. He approached us first saying that he wants to analyse my child. We being gentleman allowed him for 4 hours at our house and in turn he convinced us that we should enroll our child in think and learn programme of Byjus. We agreed....
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