BYJU's Complaints & Reviews

I have joined for IAS 2017 tablet course of byjus in august 2017 the details are below.
Order Number : 4584727
Order Date : 24-Aug-2016
Payment Method : Credit Card

As part of the course I am supposed to receive a log in Id credentials for current affairs. I have called them more than 20 times . they keep on telling me it will be resolved in 24 hours. But till date i didn't get my log in credentials. Now...

I'm the student of tablet+classroom program. I made the payment of 50k for the tablet and later paid 35k for the classroom program. I didn't attend next two weeks classes because the coordinator told me that polity was about to end and there's no point of attending it. I attended only two classes-one of environment nd the other is economics. I asked for the refund of my classroom course to which the coordinator agreed and later on refused...

Dear sir / madam.

Over a month back i paid for the byjus on line learning app $ 299 equivalent to 20 thousand rupees, the application that i downloaded has couple of videos but the other service that they charged me for is never been provided, they have promised me a 1 to 1 conference call with my child by one of their tutors to clear any doubts if the child has, and regular test and exams which never happened., there is no...

Sir I am Arihant Vasha.I purchased a package of P.C.B. from byju's.Before purchasing product they promised if I don't satisfied with that they will refund my amount(30000)within 30 days of recieving product.So I purchased that and I recieved it on[protected].And I am not satisfied with that so I mensioned a complaint of back and refund on saturday[protected].One of them from their centre told me that their refund team call me within24-48...

1. I placed an order for the course content for 8th standard IGCSC (Cambridge board) through the online link provided by the executive of the company Ms Naina and paid Rs 11000.
2. The company punched a wrong address and the parcel was delivered to a wrong address. The company did not do any thing to set that right even after my informing them about the wrong address. I did the follow up with the courier service and with their cooperation...

When i got a call from the educational consultant from think and learn ltd on 23/06/16. I was so much happy that i got a scholarship that i can buy the 11th-12th pcm course for 26, 000/-. I followed the mode of payment they told me and bought the tablet on 3/07/16 through icici bank credit card, i chose for emi option but my whole amount was taken in one installment, i got my tablet after 9 days of payment. I was so much happy that i bought...

Never Buy the Byjus Tablet as they never provide you what they say.They uses all unethical methods, saying all lies that they will provide the best of the education but they are never concerned with the education.The only thing matters to them is money.They will grab thousands of money from you promising to provide the tablet with the videos loaded in that but those are not worth a peny.Better that You never pick up the call if there is any...

The byju's online classes is not responding to my continuous complain about their defective app loaded tab which is not working. The tab was sent to me with class 6 sdcard in it and no class 7 app which they say will be sent to me next year. Which i find weird since they are having the money for both the classes in advance then why they are holding up the sd card for class 7.
Tab + sd crad was sent to my with payment mode as cash on...

I booked class 8th study material with samsung tab on 13/05/2016 and paid 15000/- in advance my transaction ref no [protected]. They take 7 days for delivery but almost a month passed than also i didn't got my order. Everytime i call them they make different kind of excuses ans assure us with false hopes.
My order id is[protected]
According to them they deliver there order with 7 days...

I have been having issues with the tablet, about 10 days back. I stay in Allahabad, UP, and I was given the solution to send the tablet back to Bangalore, get it repaired and then it would be sent Allahabad. The whole ordeal would take about 15 days, which I could not afford to waste. After a lot of arguments the representatives agreed to send demo tablet to me which my tablet gets repaired. It has been more than 8 days since the the office...

Their customer service is of worst quality. They have no people who can resolve the issues & these people keep shifting blames on one another - in fact they are incompetent to resolve any issue & if issue is technical, you can call these people fools. They have taken money & tablet provided by them does not work. They have shown no urgency to even collect the tablet & rectify the problem at earliest. In fact, they wanted me to dispatch the...

Hi. I am a student of 12th standard. This is a crucial phase of my life as; soon I will be appearing for my final boards.
A month before I had claimed for a refund of Rs.999 due to non working of the SD card that contained my math and science course. It was mentioned that they have 100% refund policy that no other company offers but …. I never got my money back as it’s already been 1 month. I have called the customer care that...

I have purchased for my daughter a students kit for 8th and 9th standard and they have delivered on 10/12/2015. EP/BP AC NO[protected] and E-Biller ID was 5783.
since then it never worked. When I tried their consumer service they told with Sony Experia Z1 it wont work. Then I changed my handset to HTC 816. Then they told it wont work with it also. They suggested me to have a samsung tab and I have purchased Tab 4.

Still...

I purchased a test series IAS 2016 prelims from byjus.com.
Even after calling for 7-8 times about refund status and mailing for a confirmation about refund process initiation, they don't assure anything.
They are so annoying, every time i call customer care, they say it is in process.
Please beware of Byjus commercial classes. they are least bothered about students career....

Ra
ramurajendra
I concur with Kamal. These guys are very good Cheaters and the most of all is Mr. Byju Himself. He protrays himself to be a samaritan at the time of discussions for striking franchisee deal but then waives off all the responsibility when it comes to determining the situation on ground. Its been two years since we had taken franchisee from Byju's and the tablets which he had been claiming have not reached the...

I write this in disgust of byju's tablet course. To those who are unsure of byju's, treat this as an eye-opener. One month ago a woman badgered my into buying the tablet course with the usual last day to avail offer bull. I come from a middle class family and 26k wasn't too easy to pay. But i rushed my parents and we tried paying online but their portal didn't work for three days. They asked us to go to their office which...

The content is gudbut all the chapters are locked they are not teaching the basics
They cheated with me and i regularly register complaints which are not taken under consideration i will make sure that i am the last one to use the services provided by tjem from my family and relatives if my problems are not solved by them

The most important part that half the content is
Locked...

My name is Ganesh am studying in class 10 in Andhra Pradesh.I am suffering from arthritis and because of this am not able to go to school from 3 years am sitting at home and learning.this am writing my board exams so to learn I have bought a 10 th class course from them when am buying they have told that I can clarify my doubts through video chat .and you clarify you are doubts .I felt so happy because as am not going to school this help...

I admitted my ward in 9th standard in BYJU's Classes Chromepet Centre with lot of confidence to train the student for IITJEE main. At the time of admission they assured me that the faculty members those who are handling the sessions are Professors from IIT and very good trainers in IIT preparation. They started the classes with few aged Professors in the beginning and in during course I felt the quality has been diluted drastically. Every...

Byjus classes cheats students, they say all the below

What they say vs fact

1. Our cat training is sufficient to crack cat, gre, gmat... — > once you land into byju they say there is a special program for each, please join each one of them individually.
2. They say they will refund your amount in 3 days — > within a 3 day duration no one will be able to decide on the classes,...