BYJU's Complaints & Reviews

Who will help in cancelling the subscription here.. this is ridiculous.. complete cheating

Dipika Patki
09:20 (5 hours ago)
to support, cancellations

Hi Shivani,

As per the conversation, I am looking for the cancellation of pending EMI's as it is not helpful to us anymore. Manaswi is not even attending the classes from April month and no one informed us about this as well. The sessions...

Dipika Patki
09:20 (5 hours ago)
to support, cancellations

Hi Shivani,

As per the conversation, I am looking for the cancellation of pending EMI's as it is not helpful to us anymore. Manaswi is not even attending the classes from April month and no one informed us about this as well. The sessions are completely different from her curriculum. There is no advantage of having classes. In fact we...

Respected Sir/Madam,

I want to cancel my subscription of class XI + class XII JEE course which was taken on June 8, 2022. The reason for cancellation is my dissatisfaction with the classes.

I did send an email previously to [protected]@byjus.com, pinning the same request for which, I received an email from [protected]@byjus.com demanding for Order ID, Registered Mobile number, Registered Email ID and needful documents....

I don't understand classes. I want to return my books and tablet...

Dear sir/madam,
I have purchased Byjus class for my child before 75 days. During product explanation time, if not interested we can cancel the order like that they told. past two months I'm following Byjus Team for cancellation and refund. But they are not cancelling and refund the money. Please support and do the needful....

We joined 2 years live classes course in Byju's at the end of September 2021 and will ending may2023. I discontinued 31st June and mailed 1st july 2022. After my request session link not given. EMI 80% paid. After discontinued they balance 20%payment and refused for refund. Yesterday byjus staff called and asked order copy for refund policy. We sent to him. It is clearly given for refund eligible when discontinued the course any time. Refund...

My biggest mistake is to trust "B*Y*J*U*S". The sale person "Councillor" who has arrived at my home and tell us by his sweeter mouth about byju's course. He said that after 45 days company will automatically stop the course if the student is not upto the grade but according to his words there is nothing going on. I have purchased the course in January and he said that within a week my classes will start but after that there is no information...

I had called them 2weeks ago about cancellation and they confirmed that it would be done and I would get a callback but after a few calls nothing has been done these people are just scamming money. Telling lies about the courses and convincing people into buying their courses. Blantant false advertising is being done. I am the only one calling them everyday to get my money back. Please do something about it....

I had purchased byjus Examprep subscription for my brother for NDA course(on 11 June 2022 for Rs. 16, 000/-) in which I was promised to have hard copy Booklets with notes, test papers and other important stuffs to be delivered in time, which is yet not fulfilled and when contacted, they said it will take atleast 15 more days. Even if I receive it by then, My brother will get less than one month to prepare for the exam for which I had purchased...

I have purchased one course in byjus . Now i want to do cancel the product immediately . I have been trying to do cancellation for last 3 weeks . No one did the cancellation. i am still try to do cancellation . They wouldn't consider my situation . I have tried lot of times to do cancellation . Even though i have paid this month of EMI RS 2586. They are all cheaters . I want the reason for why they won't provide the cancellation after 15...

I have called byju's support a lot of time saying that byju's is not helping anymore, and also I can't afford the emi payments. Deactivate my loan account, I'm not using byju's anymore and when I called them they are behaving so rudely I told him to cancel the EMI loan but he didn't not cancel it. Then I sent a email to cancel as a request that also they didn't respond anything....

I had opted for cancellation within the stipulated time. I recieved Byjus products on May 27, 2022 and I raised cancellation on Jun 2, 2022. Many people from Byjus spoked with us regarding this some said we had cancelled the plan but some said you want to take the plan for sure and we will deduct money from your account on EMI date. I want Byjus to cancel the plan and take back all the products from us. It's not fair to be acting being nice...

I'm Stalin, my daughter Anurisha join byjus on April 2022, I have a critical financial problem, I don't have money to pay the EMI please please stop my emi
order id P1-SSO4-[protected]
My loan No:[protected]
Please stop my Emi, don't want refund please stop my Emi...

I have been trying to cancel my byjus product through both call and email they have been rejecting my voice and pushing me into another way .They never consider the customer feelings and intend . They are all cheater . They said after 2 months cancellation isn't possible . Why i want cancellation because i won't able to pay EMI and preparation in my course . Whenever i called byjus collection department they cut the call immediately and without...

Hi Sir/Ma'am,

I am complaining on behalf on my sister Anushka Sengar for whom we tried the BYJU's services for class 11th-12th.
On 26th Feb, we were contacted by Mr. Mayank Vishwakarma[[protected]] for the services provided by BYJU's about the course they provide for 60, 000 and we were told that we need to pay 5000 as a down payment for trial purpose of 15 days and if we were not satisfied with the material then the...

I have been trying to terminate the Byjus program since past month as I am not able to pay EMI’s and I informed them within the trial period of 15 days still no action is being taken yet. It is very harassing for us... I mentally depressed.
My daughter order id
P1-SSO4-[protected]...

Dear team
I had raised a complaint regarding for my cancellation for this courses every time you people are saying you will get the call today but every day you were default I am not satisfying for this things kindly unregister my ECS FORM .! I fact I got message from my bank that 5338/rupees will debit from your bank on 5th of July 2022 onwards
This product has sell by to me Mr Saurabh Kumar I am trying to call him every...

Dear Team,

I have already enrolled my kid for BYJU but still your marketing team keeps calling twice a day. It is very frustrating and annoying that these people don't have details of person who has already enrolled in the program.

Concentrate on your Quality of service more than marketing. As an existing customer, I have observed many gaps and shared same with mentor but no improvement at all.

I...

Byjus calling me everyday . I blocked them a lot of times now they call me from a new number. Trucaller shows that a byjus education Consultant with blue tick calls me . I am annoyed. Stop calling me. Otherwise I have to go to the police station....

Sir

Byjus ki councellor ne mere paas se 5000 deposit karvaye ye bolke ki refonebal h 15 din ka trial dijiye aagar aap ko course aacha nai lagta to vo paise aapko refind ho jayega vo refond nahi kr rahe hai

Mere bank account se muje inform kiye bina hi emi ka process chalu karva diya or jab muje pata chala to mene bola councellor ki ye kyu kiya to boli ki glitch ho gaya h kai logo ke saath 27000 ka emi karva...