BYJU's Complaints & Reviews

Inspite of repeated email to '[protected]@byjus.com' to receive the Book for my Daughter AADHYA KRISHNA PATRA for Grade III, we are really frustrated and disheartedned. Can you please let us know why such discrepancy is there. We have purchased the 5 years subscription
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My daughter wants to effectively use the summer vacation time, if we could receive the Books and materials on time. But this is really shamefull and un-professional...

Hi,
This year on 9th April 2022, I registered my ward Zaina Aslam Ahmad for “ Aakash BYJU’S Live - Online Classes for Class 11/12th, NEET 2024”.

With this course, study material for 10th grade was also promised which not delivered at my Indian address so far.

I have following up with sales man Rohit for the same but today he confirmed that now delivery of 10th study material is difficult rather...

This is not comfortable to listening Byju's online classes as my knowledge so i return this Byju's product please help me this request....

I take byju's subscribition. When i got product my daughter can't understand anything. So complain many time in email and by call. But they can't give any responce. Please take action this cheating method....

I am trying to talk to costumer care of Byjus for cancellation but after picking up the call when the hear about cancellation they put call on hold but afterwards nobody responds this is happening to me every time for 10-12 times now should I do my work or keep on phone all the day for their response even for my own hard earned money also I sent two mails to them but nobody bothered to respond the mail or show any curtesy to reply even I...

It’s been more than 14 days since i am trying to follow up through customer support, and finally we have sent a mail on 28/04/2022 for cancellation of enrollment and refund request.
This is a fraudulent service cheating customers and making money. I will never recommend BJYUS to anybody. This company has a horrible customer support nobody even answers. After trying sometime customer support team blocking the parents phone numbers....

Its been 10 days since i am trying to follow up, firstly i havent received the complete product before buying the course you guys call us 100 times and take the details after purchasing the product neither i have received the books nor there has been reply to my emails. This is a fraudulent service cheating customers and making money. I will never recommend BJYUS to anybody. This company has a horrible customer support nobody even answers...

Dear sir

I am Rajan, have enrolled my daughter in Byjus classes from the month of February 2022 onwards. At time of admission what they said to me are not following. So I kindly request you to cancel and refund my amount...

Dear Concern
I have a financial problem please cancel my subscription emi and my order Id - P1-SSO4-[protected]. I have not received the call or any messages from them. I want to make sure that my product is cancelled. IIFL loan department is disturbing me by calling me daily for emi. Please help me. Now i don't want above product because no body will responding. They are cheater. Please cancelled the application and stop the...

My name is anurisha, I have a financial problem so please cancel my subscription...

I was purchase the 2 tablets for my children, now i was return this products and refund my money, but byju's company not pick my phone and not reply of emails, its a very poor and shameless behavior from this company staff. i humbly request to you please refund my money and take yours products.

[protected]...

Byju's policy: "Within the 15 days of delivery, you can refund the product in case you do not like it."

My daughter - Sanvi Devang Patel (M: [protected], [protected]) is enrolled for UKG, STD 1 and STD 2 in Byju's. Our 15 days trial is on going. We have requested for cancellation of enrollment on 04/May/2022 and refund request.

Byju's team (email, customer care and councellor - Mr Urvishumar Soni) are not answering...

Counseling person told for within the trial period of 15 days, you can cancel or refund your subscription if you are not satisfied. Actually Im not satisfied with their product and put request for cancellation via email within 15 days. They are not at all replying the mail and not do the cancellation process. They are called me but not listening what I'm telling and automatically cut the call after that no response from them. I realised and...

I have purchased byju's classroom programme for my two child under sibling scheme. The counsellor who visited my home had assured to provide online classroom programme for Class 8 to 10 (3 years) for my son and class 9 to 10 (2 years) for my daughter. But when they were promoted to their next higher class, their class has not been started and on calling the Byju's representative refused to continue the online classroom any more. It is notable...

A byju's salesman trapped us by saying so many good things about byju's courses which in fact can't be true and didn't give us time to think. After getting byju's IAS tablet course within a month i realised so many flaws and mistakes in the course, and contacted to the team for cancellation but after so many emails and calls i didn't get any satisfactory solution and they refused for my cancellation, now it's been 5 months getting this course...

We are unable to continue this tuition due to study load.So we do not want byju's IPAD. So get this product back....

I admitted my child in byju with lots of hope but all fake, there is no one to take responsibility of my child s education, about a one month before they message to provide next books but still nothing is happening, I requested them to cancel admition because child is not interested in their course, he is feeling burden with this, but they didn't. Later I got to realise that byju is a big team to cheat parents it's a fraud co. . it's fake...

I admitted my child in byju with lots of hope but all fake, there is no one to take responsibility of my child s education, about a one month before they message to provide next books but still nothing is happening, I got to realise that byju is a big team to cheat parents it's a fraud co. . it's fake and should be banned. Th...

I was sold the 2 year NEET online course (a tab, books and videos basically) by BYJUs making a promise that if we don't like it, you can cancel at any time. And then they also kind of forced me into getting loan from Fullerton for INR 120, 000. After about a month we realized it is not that great to have online mode and wanted to send my son for offline coaching.
When I requested the cancellation by calling the sales guy who sold...

I want to cancel the product because of no proper updating and also not satisfied....