BYJU's Complaints & Reviews

Dear Sir / Madam

This is Mohammad Subhani Parent of MD Abdul Kareem Moinuddin & Victim of your Byjus poor practice's.

Mr. Hari Sai Krishna Valluri (Mentor / Marketing Guy/Counselor or Some thing else)... he never presented his full style address., Approached me on 11th June 2021 & asked us to join in a Zoom Meeting so that he can explain about Byju's which parallelly benefit our children to have better educational...

I requested you to cancel my neet 22 tablet learning program within the time period on phone call & by mail, 4-5 days back..Since then after I am regularly calling you, but nobody is giving proper clear cut response about cancellation..I am worried now that After 2 - 3 more days you may tell me that you are delay for cancellation now..So you requested again & again that cancel my neet 22 program & get my money be refunded soon..shahikumar...

I have taken a course of three years 10th, 11th and 12th. For fee of rs. 75000. which is taken by me in 1 year only.
Now i completed my 10th class form your tablet and it was fine because your course was in both the languages.

But when i started 11th class, i find that videos are in English audio only.
Which is very very hard to understand for me i am living in a vilage where no English tutor even in school...

My invoice number BYJUS[protected]
Kit not received, Full payment done
And another invoice BYJUS[protected]
Online class purchased for 3 years
But on line class not started...

I have asked to cancel the subscription 1 month back and still have not got any response from byjus.

I have been waiting and still no response and now the date for EMI is close if any amount gets deducted company has to bear the cost...

Respected Sir/Madam,

I Anindya Saha f/o Anandi Saha had admission[protected] for 15 days trails classes amount of Rs.5000/=(Rupees Five Thousand Only).
As per Byju’s terms and condition, if Anandi comfort about yours online class through proper guideline from Byju’s mentor than after Anandi will take FIVE YERAS SCHOLARSHIPS.
I am sorry to say Anandi Saha was NOT COMFORT about yours online class due to...

We have enrolled our daughter chinmayi for 11th and 12 th class by impulse reaction after a sweet talk by Byju's employee. That is the wrong step we had taken and paid Rs. 151000/- thru credit card. As per cancellation policy of Byju's we have to apply for cancellation within 24 hrs. We applied for same on same day i.e, on 14 th may-2021. But, they said that there will be 15 days free trial and later the person who introduced himself as Byju's...

We had paid rs.151000/- for 11th and 12th classe for jee on may 14 th for our daughter . Applied for cancellation on the same day. But, the agent told that there will be three months free trial through email. So we agreed. But, not satisfied with the progress we applied for refund on June -13. Now they are saying 15 days trial is over. First they have lured us saying 100%scholarship, chased us and marketed their product through zoom meeting,...

We have initially opted for byjus emi option and so paid down-payment of 8k.

After making the payment of 8k, we thought of making lumpsum pymt of 43k thru credit card emi option with 0% interest option thru HDFC credit card. While making the payment thru credit card we were told that the interest charged by bank will be paid by byjus and was also assured that we would be getting the down-payment back into our account.
br...

Meri Balika Sheetal dawar ko vedio ke madhyam samg me nahi aaraha he our vo padna nahi chati he ishliye Sheetal dawar ka registration cencel karne ke krapa kare....

I have bought neet course for my daughter with amount 108000 through bajaj finance. My daughter was not satisfied with this course. So we called and mailed them many times before 15 days trial period but they are not ready to refund. We have called many times to mentor and support officers for the same. And the counselor is not picking up the phone and replying to the message.....

I am Lakshmi kumari.We have took an IAS course near byjus with our registered number [protected] on date 07 April 2021.We are unexpectedly stucked in crisis as my husband was admited in hospital.Due to these pandemic times we are suffering alot financially and its all happened in sudden.We understood that we had got in to severe conditions and we cant afford to pay the EMI's even.Keeping all these in mind, we applied for cancellation before...

I have purchased byjuice package for my daughter for the period of 4th class to 10th class, amount paid 50, 000. after completion of 4th class mentor says that your subscription expired in this year you have to pay a premium for this year for 5th class. Sai prachetan is an employee of byjuice and he promised to all 4-10th class for single payment required then paid 50, 000. To try to speak his he not responded. please dont play business games...

Sir/Madam
I Mr. Ashley Mendes, residing at bhayander (Mumbai) father of Ms. Deandra Mendes who is a student of your esteemed learning program, (since 2018) regret to inform you that we had subscribed/registered for an online crash course / live session which was introduced to us by one of Byjus counselor, Ms. Rishita Sanghrajka (rishita.[protected]@byjus.com). we had an online session with her on 24th May, 2021 in which she had introduced...

Sir, We purchased byju's in the month of dec, and also paid 3 months of emi till march after that my father lost his job and we are in financial trouble, we are jobless. I mailed byju's my concern as soon as i got to know about my father and asked them to cancel the product further emi and take back the product if required. Since april i am asking for it but none of them are able to give me a settlement. Also as a consumer, i am not satisfied...

I requested for a cancellation because I did not recieve help from mentor for using the byjus app. Then I wanted to cancel the order as there was no help I recieved. Then again I was promised to recieve help for which I agreed. And Ive been requesting for a help since then but no help was provided. There is no help I have recieved and I would want my refund that's it. Whoever tried helping me failed to do so, being irresponsible and providing...

I had taken byjus premium subscription for (class 2 and 3) and (class 7and 8) with tutor. The earlier year the live class occurred but this year's still has not begun and when asking for the cause the mentors are replying that the subscription for tutor is not alloted but the time I took the subscription for both the classes I had already paid an amount of 94k along with tutor....

I had taken byjus premium subscription for (class 2 and 3) and (class 7and 8) with tutor. The earlier year the live class occurred but this year's still has not begun for saiyon UR RAHAMAN and when asking for the cause the mentors are replying that the subscription for tutor is not alloted but the time I took the subscription for both the classes I had already paid an amount of 94k along with tutor. Please ask them for clear mail from them...

I was learning with byjus on my tablet for the past few days but today when i changed certain settings i was asked to give the application a verification code of class 8 - 10 icse but i couldn't because i don't knew that.
Therefore solve this problem and give this code to me so that i can continue with my course. Please handle as soon as possible. You are kindly requested to solve this problem....

I would like to cancel the registration of Mr. Saksham Gahlawat for which I paid Rs. 29, 000.00 and my ID is BYJUS[protected]. So i request to refund my money into my bank account as soon as possible...