BYJU's Complaints & Reviews

Already sent many of mail to all individuals byjus [protected]@byjus.com but no proper action taken by any of them result i getting lots of threat call with different number daily since 10 Apr. 2023 with finance department of Aditya birla capital . Please cancel my subscription and refund all my amount.

Registered number:[protected]...

Byjus collected money from me and charged extra money to proceed for the cancellation, however after solid 60+ days the loan has not been cancelled. Despite calling them 3 times a week, they always have the same answer stating that they will close the loan within 10 days which does not happen. Byjus is a Fraud company and lures people for money and does not do any good to people....

They never respond back after payment
I want my course cancellation and refund my money back...

Sales person rishab dwivedi has gave us wrong information he had said that there would be live classes for 11&12 with jee, neet coaching will also be included but so far no books of 11 have come whenever we call your mentor he/she says that they have dispatched the books but it hasn’t come .
Ut one of class 11 about to start but no satisfactory answer is being given from your side.
If the problem is not resolved as the earlierist,...

I am not comfortable with your online classes please cancel and refund as per your company policy....

Not even 5 days Cancel my admission and refund everything don't want your service
Name: CHITTETI YASWANTH
Order ID: SO-[protected]
Registered Mobile Number: [protected]
Registered Email ID: chitteti.145.[protected]@gmail.com.
please cancel and refund as you promised...

I was convinced by the councillor that i can cancel the course within 14 days. But when i tried i got no response. The councillor Manoranjan jha and mentir not picking my calls. Today 14 days completed i want my refund. 16k and cancellation of emi on my credit card. I want my refund. But they harassing me not giving me refund. And not doubg cancellation I requested within 14 days which is there policy....

I have cancelled the subscription with in 15 days due to wrong commitment by sales person.
I am following up with support team since last 3 months .
No any satisfactory answer i received so far even they are claiming their team will call you in 24 hours 48;hours but no one called me in last 3 months....

I have requested cancellation of the product with in 14 days ( rule is we can cancel the product with in 14 days) after following up for 1 month they have initiated cancellation process and sent 2 mails that one mail is that they will refund 10000 after receiving the tablet, other mail is stating that they will refund the remaining amount 52000 with in 10 days. After 10 days when I called them now they have changed the version like they will...

Whenever I am inserting my SD card and loging in my byjus app, then the apps ends up with showing that please insert your SD card and error 2002.please help me with this problem......

Company Playing Games i daily Call Byjus Customer care Employees side that 24hr call back still no response
I sent The product Jun 14th already Delver but no one response Kit Received or not
After Byjus EMI employees Daily call you Loan cibil is decrees
Why I am Paid you as for your company policy I sent Drop The Mail also sent the Product
Daily calls Irritating me...

I had purchased Byju Tablet learning program (IAS). My tablet was dispatched to me on 23/04/2023. However due to some untoward personal issues, I had planned to cancel it and eventually I informed the team as well on 27/04/2023. They told me that I will get a response with 48 hrs. However, I didn't get any response. So I called them again after 3 days. Again they told me that I will get a call with 24 hrs. And still there was no response....

Dear team,

I want to Cancel my Subscription Because I have been cheated, something
happened, the counselor who was there told me to buy online course, but I
don't understand online classes, then I said sir, I want offline course
only. Then he said that we can do one thing. By the way your course has
gone offline because I have joined a little late. That's why they said that
we will start...

Dear team,

I want to Cancel my Subscription Because I have been cheated, something
happened, the counselor who was there told me to buy online course, but I
don't understand online classes, then I said sir, I want offline course
only. Then he said that we can do one thing. By the way your course has
gone offline because I have joined a little late. That's why they said that
we will start...

My ward joined the NEET coaching program from Feb'23 in BYJU online program. Due to personal reasons we are unable to continue the coarse.

I paid the coarse fees through EMI from account. Till July'23 i have paid my EMI.

Now I request BYJU to cancel the course. Also I request to issue the certificate to bank for closure of remaining EMI .

Even after too many followup, BYJU not responding to my...

Hi All,
Already sent many of mail to all individuals byjus [protected]@byjus.com but no proper action taken by any of them result i getting lots of threat call with different number
daily with finance department of Aditya birla capital . Please cancel my subscription and refund all my amount.

Registered number:[protected] -
Lakshay Gupta[protected] Fraud Person

Still My payment is not...

Sir I have not received the product and returned it due to some medical emergency. I have applied for cancellation on 23 may 2023 and till now my loan is not cancelled and EMI is not stopped. Please resolve it quickly. My registered number is [protected] Name SRUSTI BHOI CLASS 8...

Hi I am Kailash Chandra Bhoi purchased course for my daughter SRUSTI BHOI Class 8. But I applied for cancellation and refund on 23 may 2023 as my daughter can't attend class due to some medical emergency in my family. I have returned the product and applied for cancellation and refund. But till now it is not resolved. Rather I am being harrassed by calls and messages from Byju. Please resolve the issue as soon as possible. My registered number...

Hi I am Kailash Chandra Bhoi purchased course for my daughter SRUSTI BHOI Class 8. I have paid 12000 rupees but due to some medical emergency I had to cancel it. My daughter is now staying in Village where network issue is there. I have returned the product and applied for cancellation on 23 may 2023. Till now it is not resolved. Now I am getting call and messages for EMI also. Kindly resolve the issue...

I have applied for cancellation and refund on 23 may 2023. Till now it is not resolved. I am getting call and messages for EMI. Please resolve it. My registered number is [protected] . Name Srusti Bhoi and class 8...