BYJU's Complaints & Reviews

Sir, I am chasing / fighting with byjus from Last 3 years to process my refund and clear the dues of Capital Float from whom Byjus had made me Finance my course.

Wonder to understand that such a big company doesn't have provision to reply on Mail in Writing and only communicate thru tele call, VERY SURPIRSED

Weekly twice I send them Mail reminder but all in VAIN, they never reply on Mail.

Please look into the same

rgds
Vipul Momaya
Father of Jainam Momaya
[protected]@gmail.com
M) [protected]

They called us and told my son is selected through scholarship..They told us to deposit 5000rs ..My children didnt liked their way of teaching, they are giving just recorded lectures and all their promises were fake... The tablet didn't had my son syllabus... They called us and tortured to pay emi ..we paid 1 month emi.. So I want to cancel this course... We told them to cancel but he didn't response our call nd text.. They delayed time and didn't respond. ..We are very upset...They are fraud of this modern society...They disappoint innocent parents who think gud for their children... Byjus is completely fraud company...

At the time of first counselling, Mr Harsh and Ms Roshni were there on the zoom meeting and after initial brief I have asked if the classes are being conducted along with school syllabus? Mr Harsh replied me back with affirmative answer saying the mentor will be in touch to do the needful. I was quite resistant for EMI payment as I know the EMIs like you get all the money from my credit card and then credit card company collects in instalments so Byju’s will have no liability. Because I wanted my daughter to have support for her school education I have asked the question regarding maping along with school syllabus 2-3 times. I never wanted her to learn in 2 different systems. In general in most school it goes like 1-2 chapters of stats, 1-2 chapters of algebra and 1-2 chapters of geometry in maths or for social science it is like 1-2 chapters of History, 1-2 chapters of Civics and 1-2 chapters of Geography. But this is not the case with Byju’s and this is what I didn’t want that is why I asked that question.

Along with the cancellation, I am raising a concern of FRAUD conducted by Mr Harsh by providing wrong information and took money from me. Mr Harsh gave me wrong information even though I asked him twice regarding the byju’s syllabus to go along with school syllabus because I believe he was only concerned about me enrolling my daughter for the class. This is unethical sales practise to get money from client with false promises. If I would have known about byju’s classes (online or offline) not being conducted along with school syllabus then I wouldn’t have paid a single penny for the course.

Additionally, I have never seen as pathetic and reckless services before. Mr Harsh who could see all the messages and reply back and also pick up the calls promptly at the time of enrolment, never even bothered to reply back after getting the money. Completely ridiculous and irresponsible. This is typical mentality of anything for deal done and who cares later because my job done. This ignorance strengthen the confirmation of FRAUDARANT behaviour. Attachment is the snapshot of conversation with him where after receiving money there is no response from him.

I have many more to say but I can’t write all of them, I strongly ask you to refund all the money including processing charges and other losses. I also demand compensation for:
a) Taking money by giving false information
b) So called BEST BYJU’s WORST services and even ridiculous and irresponsible counsellor like MR HARSH CHAUDHARY

Byjus sales person Mithunnath K S called and informed about the 35 online class for CBSE X class with the payment of Rs. 2000/-. He forced us to pay immediately as the class started next day and he will send the schedule of the class after the payment. Even after repeated reminder
for two to three weeks he did not sent any schedule and i complained to the customer care (Case number is[protected]Byjus complain no : _00D2w3yRgl._5002wEB0aS:ref) they informed it will be resolved in 24 hrs. after repeated followup one guy called and informed there is no such 35 classed and its a one month class.
We said we are not interested in one month class as the exam is in less than a month. so asks to repay the amount paid but till date they haven't responded.
Even though i already purchased CBSE X online learning course for huge money, they cheated me for Rs. 2000/-

Hope byjus will check and resolve my case ASAP.

We have taken 2 year course and this is our 2nd year, but the tab fell down and broke, pls help us with us with replacement, otherwise, it will be a waste and he will not be able to attend the course

I bought a learning app bujys. Byjus mainters did not fillfull what they promised. Due to this reason I cannot pay EMI on due date
I am Riya Narayan
Captial flot account number BAN18E0022915
Loan type c
YOU had given a complain agaisnt me to RBI
I have cleared all EMI Of captial flot
Please take back your complaint from RBI.

My daughter Jane mauryan is not satisfied with your offline teaching program as she has no interest in watching learning process neutrally. I have got registration in April and also my trial period has passed. So please my humble request is that my money should be refunded to me in time so that I may arrange an offline teacher and she could continue her studies. My counselor is priyal Singh and her email address is : priyal. [protected]@byjus....

BYJUS TICKET NO. 17138264, DATED[protected]
I purchased byju's premium course for the name of my daughter AASTHA RATHORE for class 4 to 12 and paid Rs. 108500/- on 26.04.2019 from Byjus Employee Aastha Shukla Employee Id no. 21816433
My Registered mobile no. [protected] and email id is [protected]@gmail.com
we try to upgrade the course materials from class 5 to 6 in Tab but we are not able to upgrade code error during occurs.
Already emailed the payment receipt to my mentor Mr. Hitesh his email id hitesh.[protected]@byjus.com and [protected]@byjus.com

We called them many times customer care and from last ten days no one call to us and our problem not solved so far.
Kindly take the necessary action to solve the problem or refund the money.

Regards,

Ashok Kumar Rathore
1005, Mannat Tower
near Govandi Bridge
Chembur East
Mumbai 400088

Dear sir/mam, I registered on byjus's app on August 30-2020,
I shared my personal details with them like email, phone number.
Now their salesman executive calls me and forces me to buy the course, I simply refused it. but they are calling again and harassment forces me to buy their course and they demotivate me to study.
I try to focus on my study they told me that without their course I never pass any exam even my board exam. they will give me mental anxiety and hurt my self-images. For the last, since 6 months they regularly call me and hurt my intuition for buy the course.
please take the action against this it's hurt me a lot.

they called me with their personal number and from different numbers.

Respected Byju's Team
we are enrolled Byju's JEE subscription for 11, 12 + JEE before 4 months. Actually we never planned to join byjus and so many byjus counsellor make us call to buy byjus product we are rejected many of them too and we are took admission in best college . After some day another counsellor call us and He told take our product it really help you get your admission into your dream college and finally he made us in his track, I canceled my offline couching college and we took byjus product and we were busy in my sister marriage for 1month and i did not used byjus for 1st month after some days i started using it and really we are not satisfied with the product please stop our JEE subscription. I have paid 5000 at the start and i made 4 EmIs please help us . we have financial problem too.

We purchased product from byjus of 9 and 10 class counsellor told this package includes both 9 and 10 classes and then after completing the session of 9 we call them for code of 10 class they says that you don't have subscription for 10 live classes and we are paying full fess and every month EMI is taking from bank.
This very ridiculous behavior by sales team and mentor team now we want to cancle that subscription but they says we cannot do that because our byjus policy for cancellation only within 15 days
We want to cancle that subscription.

AS I booked your learning tab program for class 10th CBSC.
As I received wrong Tab (2GB RAM & 32GB ROM).
but I have booked and paid for Tab (3GB RAM & 32GB ROM ).
So it is requested to please change it or cancel the order.
Vinamr Saxena
Anurag Saxena
[protected]@gmail.com
mob. [protected]

Sir Mai Abhi Mai Tiyari Abhi Nahi Karna Chahta Hoo Tablet and Kitab Wapas Le Jaye Mai 2023 ki Tiyari Bad Main Karunga Mein abhi B.Sc final year ke exam ki taiyari kar raha hu

Sir mai abhi ias ki taiyari abhi nahi karna chahta hu tablet aur book wapas le jaye mai 2023 ki taiyari baad me karunga meri age nahi bhi ho payi hai

Your team said cancellation in progress but your finance team torchering me with bad words and double meaning words please help me .i dont want anything . dont torcher me even i didnt face this much torcher and bad behaving peoples .. i cant tolerate his words and he continuously calling with his personal number too. please help me .. im really worried to join this organisation because of this guy . this guy name is sarthkumar [protected] .
please dont torcher .leave me

I have cancelled the Byju’s subscription on 31st Mar, but still I have not got any response from Byju’s regarding cancellation and refund. I feel it is a case of fraud. The response is very pathetic and give fake promises.

I purchase the product 4 month back.at that time byjus team was very sweet and told that team will provide full supporter regularly paying money for it also but not getting mentoring properly i asked numbers of time to provide me bills for the money im paying which i havnt recived yet from last 2 month my complain is just complain its not heard by byjus team. worst expencese i got from this.

I have been asking for a refund for 2 months but they are not providing it and now I am fed up with the company. mailed so many times and called so many time but no resolution. every time they says that there team will call in 15 mins but nobody calls.

mail id - [protected]@gmail.com
txn id - BYJUS[protected]

One of your counsellor told me about himself everything I found out is he was a fake.

He doesn't have any graduation done yet how could you get him in as an employ.

Lly how can I trust you guys if your employ is fake.

Regards,
Saved myself from scam

I enrolled in byjus course a month back ...and I cancelled that course ...within 10 days itself...and according to their policy ...they have mentioned that ...we can cancel the course within 15 days of product delivery and...the course fees will be refunded within 10 days of cancellation ...but it has been more thaan 20 days...they said they initited refund on 25 th March ... till now I haven't got my refund amount ...and..they are not even responding to my call ...it is so disturbing to me...I haven't expected this from byjus...they are not trustworthy