BYJU's Complaints & Reviews

Byju counsellor came and told to take a course for 15 day trial, took 5000 rupees, They don't cancel it though I called them several times before 15 days, I want to cancel before 15 days and return money...

I have purchased the byjus premium service and when I joined the sellsman rushi sir if you want cancel the product you can cancel service there is no limit .if of after 3 months .now when I face some medical issues I want cancel my byjus premium service then they say only within 15 days they cheated me when I say rushi tell me you can cancel after 15 days then they you don't trust on him for that now rushi sir stop taking my call and they...

Hello,

So I'm seriously disappointed with the post sales services.
I've been following up from past 05 days now and I didn't get my invoice.
It just felt like post sales service reps are passing the balls and are not capable enough to support the customer needs.

For your reference my Ticket Number is 17802256....

Please cancel in byjus emi I have more then problem...

I ordered Byju's study kit for my both kids. I thought it would be helpful but the product is not at helpful for my kids, so I filed the return request on call and via mail too. Its been more than 20 days and I have never heard back. My request id is 15906327....

I am raising mail from two months for refund but no one is helping for that, I have returned the tablet to the corporate address 9f BYJU'S by courier....

I wanted to cancel my course so I called the counceller and he told me that he doesn't know anything about cancellation he just does the admission and that he will update me regarding this concern. Then he didn't respond I called the mentor he told me that there was a period of 15 days which I didn't know anything about because the counceller didn't inform me /even he didn't know. I am calling the byjus team for 20 days there is no update...

During the meet with sales representative and I clearly told my child has difficulty in learning by seeing videos in English. But he assured that we can cancel the subscription in trial period of 15 days. Also made initial payment of 5000. Now when I'm trying to refund no one is answering properly....

I had purchased byjus kit for my daughter and paid 8000 rupees for the Byjus admission purpose, but till date mentor or sales person have not contact with me. i had called several times to the counsellor and the got the same reply we are trying to resolve the issue but there is no response from the organization.
But My ward has lost interest in learning with Byjus app due to such delays. So I decided to cancel the Byjus.
During...

On 11.03.2021, I got byjus premium membership appliances. You provide me 15days trial period.
Today, 21.03.2021 (total no. Of days 11 I used it is useless for me.)
I want to cancel my byjus premium membership. Because my children are not interesting to do byjus classes.
So, I want to cancel my order byjus premium membership.
Now I am calling the Byjus but they are not responding me & they are not cancelled my order.br...

I have taken tablet program from BYJUS and paid registration fees as Rs.10, 000/-, i l clearly told Byjus that this program is on trial basis, if i don't like it, will cancel it, they also agreed for 15 days trail, the Tablet was sent to us on 16th Jan 2021 within Five to Six days i understood this is not worth it, so i decided to cancel, i have called and informed Byjus about cancelation, sent a mail on 2 nd Feb for cancelation, three or...

My ticket no is 16090880. I am Akanksha Raikwar, I purchased a Byjus IAS course on 15th January and got it delivered on 25th of January but due to some reason I couldn't continue with it so I applied for the cancellation under 15 days of receiving my order, today it's been 45 days and no one came for the order pickup and no Cancellation is done, my 5000 rs isn't refunded and now my emi also got deducted of rs 4336. I expect transperancy and...

I have byjus package with tab .from sep 2020 installments of ₹2750 were started.I pay through HDFC bank app.But now when I noticed my installments detail.I found that At 7or 8 of every month from starting I.e.september 2020, ₹2750 have been deducting from my account automatically even I never opted for auto bill payment.From September 2020, I have been charged doubled.from sep 2020 to March 2021 means 7 months × 2750. So plz refund my...

I have opted byjus 6to10 course for my child. But unfortunately my child is going to hostel. So I have called them to cancel the course my. 15 days duration is also not completed. I have written emails also but they are not responding. I am worried time is passing. Still 15 days duration not completed. Please help me. They are doing fraud. Please help me to cancel the course and refund my they took 77000 from my credit card. They made many...

I am trying to refund the byjus premium product with in 15 days but not getting any response from the team. I am calling the byjus help line no.but received any call back from byjus. I am also calling my counselor who came my to sale the product, was also not answering the call and ignore. I am going through the financial problems and can't able to pay the EMI. I have mailed them 3 time on the [protected]@byjus.com and [protected]@byjus.com...

I have rise cancellation request for byjus product on 24 Jan 2021 and since following up with byjus team for cancellation. Ans still there is no action and also byjus executive not respond to calls and mail. Pathectic service.
They cheated with customer to sell there products...

My Byjus Order SO-[protected], I Have Opted For The Byju's Package On Jan 20th 2021 And Due To Personal Reasons I Have Raised A Cancellation Request On Jan 28th 2021 And Return The Product On Feb 10th And The Product Has Been Received By Byjus Team By Feb 11th 2021. And they havenot cancelled or refunded the amount even after lot of emails and calls....

I purchased byjus ias kit on jan 2021 but now i need to return because i cant able to understand the content only polity is usefull for me other than that nothing helps me. For the 1st 15days they told me to study polity iam ok with polity so i havent claimed for return but now when i used to go for other subjects nothing is so easy for me understand.. I need to return the product...

I have requested for hard copy of work book for JEE since more than one month, even after frequently request raised but no one taking care of it. even not replying to my call and cut from their side. I think, I m being cheated. Don't buy Byjus...

1. Had subscribed for Byju's
2. Refused to continue within a week of receipt of tab and study material
3. Thereafter, it has been nearly two months of regularly contacting Byju's but they have not budjed an inch
4. Utter failure of Byju's...