Car Rental Complaints, by popularity

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Zoom Car — harassment of customers and charging false damage charges

 Hitesh98 on Sep 29, 2019
Dear hitesh bhardwaj,

This e-mail is with reference to the booking made by you with zoomcar india private limited (Hereinafter referred to as "zoomcar" or/and "company") through company's webpage/mobile app with the following details -

S. No booking id car provided start...
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Zoom Car — cleanliness charges of 1000 ru fined

 Saurabhp68 on Sep 28, 2019
I booked a zoom car on 11th sept and returned it the next day. On 13th sept i got a message that i was been fined for cleanliness of 1000 ru which was invalid. Before returning the car back, i cleaned it as it was initially. I complained to the car inspector and he promised me that i will get...
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Ola Cabs / Ani Technologies — ola is asking for already paid bill charges again by ola money postpaid

 Vinod Basantani on Sep 28, 2019
Hi,

I booked Ola cabs on 26th August around 10 PM from Thane to Ulhasnagar CRN # is [protected] for which total fare was Rs 308/ which i paid to Ola driver named as Gopalkrishna ( Mobile # [protected]) in cash but after 20 days Ola has generated a bill for same amount as Ola money...
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Zoom Car — refund pending

 kapadiadhruv on Sep 27, 2019
Dear sir, i tried booking zoomcar on 20th april 2019 using bhim upi and the same failed and my amount was debited, and then later on i booked it using my debit card. I contacted zoomcar regarding the failed transaction and they said that the amount has not reached to us and asked me to contact...
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Uber India — charging for the ride which I have not taken

 Gracy Anthony on Sep 26, 2019
I book an auto yesterday evening from jasola salson aurumn till south extension part 2. And instantly the ride was booked and it stated will take 5 min. After 5 min. I didnt received any message or call from the driver. So i called him to enquire. While i was speaking to him. The call got disconnected...
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Zoom Car — regarding booking jps 6xg lwc

 Anandbaner on Sep 26, 2019
First of all it is extremely hard to get in touch with your customer service team. First, i need to call a premium number that costs me bomb and every time i select an option to talk to someone the line disconnects. The emails, i sent are never responded too. It was not this bad in the past.br...
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Ola Cabs / Ani Technologies — ride fare is higher than the estimated fare after complete trip

 Jidulal Vm on Sep 26, 2019
I was booked a ola cab on[protected], when booking time they show my fare is 180. After the ride start ola showing meassge, please make the payment before complete the trip, because i choose my payment method as google pay. That time there is no traffic jam or rain. After complete my trip ola...
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Zoomcar — charging more money for minor car key damage

 Kumaran Nadesan on Sep 26, 2019
This is regarding my booking id jpsy6b5vfn. While droping the hyundai creta they found that the backside plastic part of remote control key was missing. For thet they charging 10k rs. Which i think completely unfair. This key can be repaired at a cost of max 500 rs. But they were telling that...
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Ola Cabs / Ani Technologies — charged double for one trip

 Max Bhoir on Sep 25, 2019
I booked ola auto through phone pay app for cashback offer. After trip I asked the driver that if he has received the money through app. He said he does not have info and does not accepts money by any app. I paid him rupees 240 cash. After he left from there I checked phone pay amount of rupees...
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Uber India — over fare / no support from uber - chennai

 Princeman Rajan on Sep 25, 2019
Hello all i booked uber premier cab in chennai on 24th sept 2019. During booking the uber app showed 335 inr. The cab dropped our destination after 28km with 1 toll gate during the journey. Upon closing the journey the driver asked us to pay 472 and started to fight since driver's paytm account...
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Zoom Car — being fined wrongly

 Rishikesh _singh on Sep 25, 2019
My registered phone no is [protected] i booked a zoomcar a month ago i just drove it on the the highway and returned the vehicle safely next morning i saw it was being drived by some around 7-9 a. M. After that they sent me an email stating i damaged the car by bending the wheels rim! With a...
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Ola Cabs / Ani Technologies — online booking

 debugoswami on Sep 25, 2019
There is a technical flaw in the online booking for ola. If an ola is booked for a. Later time under rental scheme and if i would like to book daily rude right then though it is much before the other rental booking at a later time.
I ran into this problem and had to cancel my rental booking...
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Ola Cabs — more than double charge

 vpdhulla on Sep 25, 2019
Bill vide crn no. 3576243 dated 16/9/2019 rs. 1101/- from dahisar east to international airport 22 kms. Without airconditioner

Company saying i gave confirmation for extra charge however driver only took booking reference
Driver gave no explanation. He said it is coming...
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Zoom Car — a guy who rented zoom car hits my car and left even traffic police insisted him to stop

 vangala pavan kumar on Sep 24, 2019
Car no. Ts07uc8089 hit my car on 24 sep 2019 at madhapur road at 10:30am. I took his keys later trafic police insisted to take aside both the cars and lodge a complaint. The driver took keys and ran away. I submitted complaint to zoom car but they didnot respond properly. Zoom car case number...
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Ola Cabs / Ani Technologies — service not provided

 krishnamurthu sridharan on Sep 24, 2019
on 22.09.2019 i had booked ola cabs to pick up [protected]@17.00hrs from bangalore divyasree 77 place, hal old airport road to drop @ bangalore city railway junction. Booked i well advance. I has also recd a message from ola that a white dezire car... (Crn[protected]) willpick me.&also again recda message...
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Uber India — mon, aug 19, 2019 at 7:14 pm journey by uber-discrepancy in charges & receipt

 akhil priya Pandey on Sep 24, 2019
I want to register a complaint about the journey made on 19th Aug as per the subject line has a discrepancy in the amount charged and receipt received. While booking the amount visible in the Uber App in my smartphone was Rs.227 only while I was charged Rs.284.40 (details attached) and receipt...
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Ola — security concern - complaint against ola driver

 ruban1234 on Sep 24, 2019
Hi ola team,

I am using ola cabs for more than 6 years. I never had faced any issues with the service provided by ola.

I like to share my bad experience which happened to me on my last ride with ola (Sun sep22, 08.26pm). I booked an ola cab from phoenix mall...
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Ola Cabs / Ani Technologies — against a driver

 Urvashidalvi5 on Sep 24, 2019
I had book a cab from santacruz to lower parel i tried calling the driver but his phone was switched off he reached my destination santacruz east the moment we sat in and closed the door the driver started making faces and was being rude to my dad he was constantly saying traffic hai but there...
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Drivezy — denial of repair amount refund

 Rajat Bisaria on Sep 24, 2019
I picked up a ford ecosport from their pune, hinjewadi point. After some distance the clutch plate failed and car was not moving further. I contacted drivezy customer care immediately and they asked me to get it repaired and the repair amount refund will be initiated once i drop the vehicle...
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Volercars — volercars refusing to submit money back after failing to provide service

 Sattam Ghosh on Sep 23, 2019
I had booked a car, pick up at Kolkata, through the website of volercars, in the month of July, 2019. A day later I received a phone call from the company claiming that their Kolkata office has been shut down and consequently they will not be able to provide me with the service I have already...
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