Cabbazar — Cab cancelled 15 mins before travel

Address:Plot No. 336, India Accelerator Udyog Vihar, Phase 4 Gurgaon, 122022, India 7777-880-880
Website:Cabbazar.com

Had booked a cab for travel from I Mangaluru to goa on 3rd January 2023 for 8:00 am
They arranged for a cab and gave us a details of a cab driver.
He confirmed he will be coming for the trip .but in the evening.when we shared our location.& called him .he said his car is broke down.
Cabbazar arranged for another cab with extra charges.which we agreed.
We shared our location with the driver.
and called him .he confirmed the booking and told to check out and be ready 7:45 am.
After checking out we called him.hesays that his car is broke down.
We were stranded with 2 kids and no place to stay.
After calling cabbazar again they just kept saying that we will try.but they just did nothing for 2 hrs.and we were outside the hotel with 2 kids
We managed a cab on our own paying round trip charges
We thereby demand a compensation for deficiency of service and harrasment from thier drivers.for making us checkout of the hotel and cancelling the booking without giving us any intimation.this kind of service is not acceptable.
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Sorry for the inconvenience and trouble caused. Kindly share your booking details at [protected]@cabbazar.com so we can look into the issue.
Essy's [Complaint's author] reply, Jan 5, 2023
Please share the correct ID.
My booking I'd is 259232
You can send me a mail on [email protected]

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    Plot No. 336, India Accelerator Udyog Vihar, Phase 4 Gurgaon, 122022, India 7777-880-880
    India
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