Cabbazar — Failed to provide pickup as per booking schedule

A

Arunsh01

from Jaipur, Rajasthan

Jul 19, 2023

Website:

cabbazar.com

I have booked a taxi from Noida to Jaipur with following details
Hi Arun Sharma,
Booking (ID:408444) has been confirmed on 19/07/2023 10:00 AM at 10:00 AM.

Driver came to pick us at 11.45 AM, company also charged 300 rs for luggage space assurance but this was cng car and only space to keep luggage is carrier that was there in the taxi. All outstation cng taxi has carrier so the company charged 300 rs for no extra service

They deny to compensate for this 1.45 hrs late pickup due to which we reached jaipur very late (at 7 pm) and our full day wasted in traveling and we couldn’t execute our jaipur tour as per the plan.

Request you to take necessary action on the company as 2 hour late pickup is not acceptable.

Will appreciate your response or status of this complaint.

Thanks & Regards,
Arun Sharma
[protected]
[protected]@yahoo.com

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Jul 19, 2023

Updated by Arunsh01 Not resolved

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Comments

C

CabBazar Cheapest One Way Travel

Jul 20, 2023

We apologize for the delay and we have already stated the reasons regarding the same which you think is a story. We are here to provide smooth services to our users and reaching late for pickup will never profit us as the delay was never intentional. We have also spoken with you over the call mentioning the current situation about Delhi and Noida road flooding. The driver reached about 11.30 am to which you even agreed on call as well. We are truly sorry for the dissatisfaction caused.

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