Cabbazar — Overcharging- changing rates after booking

Address:CB Growth Pvt Ltd
Website:cabbazar.com

My booking id was 313458. I booked dzire through their website to travel from Sayala Rajasthan to Udaipur Rajasthan on 22.02.2023 at 3.36 pm. At that time it was showing Rs.3499/-. Later, after paying Rs.629/- advance, in the evening I was called and informed that I have booked small vehicle not dzire. I told OK, I will manage I tried to check my booking details but those were not available on their website. I downloaded the app and checked the price increased by them. After booking, rates were increased by them. At 7.36 pm, I once again checked the rates at their website (phot attached), at that time they were offering Dzire at Rs.3673.95. When I called back, they told me to cancel the booking. At night, there was no option left to me except agreeing to their conditions. Fianally, they sent equivaled to dzire but I had to Rs.4629/- plus Rs.160/- for 16 extra Kms. Thus booking a cab for Rs.3499/- finally costed me for Rs.4700/- plus. This is not fair deal.
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As we've checked, the booking was placed for a hatchback instead of a sedan category car and a sedan cab will ultimately cost more than a hatchback. Due to these changes the journey price was hiked and finally a Verna cab was provided.

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    CB Growth Pvt Ltd
    India
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