Cabbazar — They are not processing the refund

Cabbazar — They are not processing the refund

A Ashwin Singhal Nov 1, 2023 Nov 2, 2023 This thread was updated on Nov 2, 2023

I have booked cab from Bangalore to Goa and then one day before the booking their driver called and asked us to pay 3k extra in the name of state permit but while booking the cab their was only state tax, toll, parking charges to be paid by us mentioned but no state permit mentioned. We called the customer care and discussed this issue and then their customer care guy added driver on conference call and that driver sent me fake government proof of state permit bill of 3k. Then we showed them that only 250-300 is the state permit for which he is asking 3k but cabbazar didn't took any action. Then we asked cabbazar to arrange some other driver because we weren't feeling safe with that driver. They denied our request and forced us to cancel the ride and this is their whole mistake and they are not giving our advance money back. Booking id - 432389 Was this information helpful? No (0) Yes (0)

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CabBazar Cheapest One Way Travel

Nov 2, 2023

As we've checked the issue, the assigned driver was ready to provided all the additional tax receipts and you still denied to proceed with booking and demanded refund on cancellation. The state tax is only the interstate permit charge charged while entering or crossing another state or Union territory. The receipt shared over conference call was shared by the driver as an example to make you aware of the state tax receipt because the conference call was done one day prior and the journey was to be started the next day so the actual receipt to be taken was on the day of travelling and the booking was cancelled as there was no mutual understanding and no mutual decision was taken.

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