Address: | Thane, Maharashtra |
I bought a packet of Cadbury silk caramello chocolate by paying a heafty amount of 160/- INR for it as i wanted to gift it to my 5 yr old daughter as today was her birthday, but to my horror as she opened the packet there was a fungal deposition all over it. This is a very serious issue and not expected from a brand like yours, till the time i realised the same my daughter had already consumed some part of it and immediately started feeling uneasy and vomited. I had been a cadbury fan since ages but now i feel that i have to rethink my loyalty with your brand and also the company need to rework on your quality control procedures. I demand a written explanation for the same and also seek a service recovery from your end as soon as possible or else i will not be left with any other option than taking this up to the consumer forum.
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