Mondelez India Foods / Cadbury India Customer Care
Mondelez India Foods Pvt. Ltd.
Customer satisfaction rating: 46%
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739
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Mondelez India Foods / Cadbury India Customer Care

Mondelez India Foods Pvt. Ltd.

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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

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Additional info
Customer satisfaction rating
46%
Complaints
739
Pending
0
Resolved
342
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Mondelez India Foods / Cadbury India related photos (338)

Mondelez India Foods / Cadbury India Complaints & Reviews

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Mondelez India Foods / Cadbury India — cadbury dairy milk silk roast almond

 ayesha akter on Mar 18, 2019
Hello. i wanted to know whether cadbury dairy milk silk is haram or not? it has green sign on it which means its vegan. but some reliable sources confirmed that these chocolates r not halal. what do u mean by not halal. do u mean haram or just that it is not certified halal. if not hala then why it is not halal? do u use pig fat or pig dna in these chocolates. also, why dont you exactly clarify which one of ur chocolates are haram and not suitable for muslims? can a muslim eat cadbury dairy milk silk roast almond and whole hazelnut flavor.
please let me know.
Thanking you,
Ayesha...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury crackle pack have fungus

 rahul ya on Mar 17, 2019
I purchased cadbury crackle pack of 10 (Each piece 36gm 40rs) from paytm, i ate them but last pack i opened after few weeks and it was not good to eat, it was spoiled and it was uneatable.
I have kept the product in fridge for proof.
It has expiry date of 12 months and it was packed on 10/18.

Plz look into the matter.
I have invoice and every thing that you need....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury product is not good and spoil

 rahul ya on Mar 17, 2019
Hello mondelez team, i hope you peoples are doing good.
I purchased cadbury crackle pack of 10 (Each piece 36gm 40rs) from paytm, i ate them one by one on alternate days, but last piece i opened after few weeks and it was not good to eat, it was spoiled and it was uneatable.
I have kept the product in fridge for proof.
It has expiry date of 12 months and it was packed on 10/18.
Code a81012 c 1 6

Plz look into the matter and refund my 40rs.
For fruther detail about dealer or provider reply me.
I have invoice and every thing that you need....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury dairy milk tropical mango chocolate

 Rajen Surve on Mar 13, 2019
I have purchased a dairy milk tropical mango (Pkd. August, 2018) chocolate from a shop in my society @ neelkanth vishwa phase - 1, nr. Gavdevi, new panvel on the occassion of women's day' as a gift for my wife. But when we unpacked it we found that there is fungus on all the chocolate inside.

Then we saw the date of expiry, it was 9 months from the date of packaging. It means the chocolate had caught fungus before it's expiry date

Rajendra
Mob. [protected]....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — dairy milk silk complaint

 jinuabrahamaa on Feb 21, 2019
My wife has purchased a dairy milk silk from alappuzha (Premier supermarket, east of vazhichery jh. Cullen road, alappuzha). But after she ate half of this she felt some trouble in stomach after some time. Then we checked the packing date, it was 09/17. Now she is suffering from food poison. What a company is this.! This company selling expired food products. How can we give these items to children., its terrible. W e need justice....
Complaint comments  Read comments [2]Complaint category Food

Mondelez India Foods / Cadbury India — dealer jai agencies

 sumit4242 on Feb 19, 2019
Sir my shop in ulhasnager 5. N the area cadbury dealer is jai agencies. Sir i have complain for the dealer they not sending the order which we give to him. N then they will disturb for payment which i clearlery give time to time... Now the distibuter not taking any order on my shop. And also talk very rudely on phone with me. Now pls solve my problem....
Complaint comments  Read comments [1]Complaint category Department Stores

Mondelez India Foods / Cadbury India — dealer about [Resolved]

 Dhirajkumar Dungarwal on Feb 13, 2019
Sir ur poonas dealer not came on shop for orders i take ragulrly cadbary from last four years but from few months his man or ur person not came for order. I call on contact number but that number not working i requred cadbary items but i not recive from dealer aparna marketing. The mention contact number on his bill which dosenot working or not give response.
Sir i take cadbay fronm marklet but its my loss so please doneedful urgently
Thanking you
Dhirajkumar jain
M no [protected]
Shri sainath medical storesnarayan peth pune...
Complaint comments  Read comments [2]Complaint category Pharmacy

Mondelez India Foods / Cadbury India — cadbury chocolates are all white even still many days to expire [Resolved]

 mpogra on Feb 11, 2019
We purchased cadbury celebrations (Premium selection) of rupee 275 at indore and all chocolates inside box are white and test less. Attached are the photos.
Box has packing date of 9/2019 and chocolates have packing date of 07/2018. Package shows best use before 07/19. See attached photos.

Please investigate the issue. Contact details -
Mahesh pogra, #[protected]....
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — bad quality chocolate [Resolved]

 Sreenandh on Feb 5, 2019
Hi sir,

I am sreenandh from kerala and i am writing this email to raise a concern regarding a bad experience which i had to face with cadbury diary milk.

My wife is a die-hard fan of cadbury diary milk chocolates, especialy diary milk silk and we frequently buy diary milk chocolates for ourselves and also for our loved ones. But the quality of diary milk chocolate (Not silk) bought last time ie on jan 28th, 2019 was so pathetic. We opened the packet and had few pieces and felt there is a some taste and texture difference. Noticing that we opened the entire packet...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — cadbury fuse

 Shrushti Patil on Jan 29, 2019
Date of the incident- 29.01.2019

Description of the incident - It is smelling foul. the upper layer of fuse has some kinda liquid on it n it's so sticky. fuse is my fave but this time I got disappointed due to this smelly fuse. The fuse was broken inside as well as it was not proper in shape just as it is when it is of good quality.

Resolution- My 20 bucks wasted. Gimme another one and that too of good quality...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — spoiled product resulting in vomiting [Resolved]

 Chandni Caul on Jan 27, 2019
Hi i purchased 3 cadbury silk chocolate s on 26th jan ' 18. One of them was an oreo silk. Today i had one piece of the chocolate and it left a bad taste in my mouth, i also realed that the inner parking was greasy. Thus did not consume any more of it. Had bad stomach ache an vomitting post 1 odd hours later.

I have a photo of the open product which i am unable to put up on this site.

Regards
Chandni
[email protected]
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — dairy milk likables the packing is very dangerous. [Resolved]

 Hareeswar Modali on Jan 24, 2019
Very bad packing design of cadbury dairly milk lickables. My kid is a lover of kinder joy and lickables.. Yesterday we got the lickables chocolate. My kid usually carries that in hand and eat little amounts now and then. He was walking and fell down the bottom part of your lickables was very sharp and it cut 1 cm on my sons forehead we rushed to hospital and he got stictched there. It was so scary. Very bad with your product. Very bad design. What do you do for this. You yourself see how the chocolate part at bottom is. Not even kids toys are made as so. Thinking about the safety. I will not leave...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — bournvita - lots of worms inside bournvita [Resolved]

 shaikh sirajuddin s on Jan 15, 2019
Respected Sir,
i am very much disappointed this time with bournvita...
i have found lots of worms inside the packet of bournvita...
batch no. R80916A
bought from D Mart Surat
i have drunk many a times...today i noticed unusual and found lots of insects...
this kind of antigens could harm and cause food poisoning and who will be the responsible for all...i want to file a claim against mfg. and raise complaints againts their QA QC and Storage department
Photo and Video attached...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — get spoiled cadbury dairy milk chocolate [Resolved]

 Rajiv Behera on Jan 15, 2019
I bought a cadbury dairy milk riasted almond choclate for rs 65 from a local shop in bhadrak, odisha. But when i opened it i found it to be spoiled and not fit to be eaten. I m attaching the images of the chocolate. I m not begging for my money but you should ensure that your product quality should not detoriate as the local shops are not replacing it.. This is the 2 nd time, i have lost my money. Take steps or i will find another way to......
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury bournville [Resolved]

 Sambeet Raman on Jan 11, 2019
This to bring to your notice that i bought a cadbury bournville raisin and nut and to my very surprise i found a piece of walnut shell inside the chocolate while i was having a bite of it.. I even had a cut inside my mouth..
Is cadbury that irresponsible??? Or you have degraded your safety standards.. It won't take me time to drag this case into the social media and get you ripped off of your 'trusted' image.. Or drag your firm to consumer court..

A truly dissapointed bite from a 'trusted' brand....
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — cadbury dairy milk silk (oreo) (chocolate) [Resolved]

 Sahas Wankar on Jan 6, 2019
Here with i want to put a complaint about the dairy milk silk oreo buyed on[protected]. When it was opened on the same date the silk purchased was not good. The white cream present inside was not creamy instead it broke into small pieces, which it should not. When eaten it's taste was not good. The expiry was far enough but the silk was not good as it should. Here with i ask you to give the refund....
Complaint comments  Read comments [1]Complaint category Food

Cadbury Dairy Milk — cadbury dairy milk chocolate worth rupees 20 [Resolved]

 TheTanu on Dec 31, 2018
I have bought a cadbury dairy milk chocolate from a local medical store on 31st december, 2018. The pkd date on it is 02/18. The product barcode[protected]. When i opened the packet the chocolate is degraded/ spoilt. I am very disappointed in your company. This is not hygienic at all. It tasted bad too. It can cause severe food poisoning. I want an explanation and apology from your company....
Complaint comments  Read comments [2]Complaint category Food

Mondelez India Foods / Cadbury India — not get cadbury chocolate display fridge. [Resolved]

 divs vadhadiya on Dec 18, 2018
I need cadbury chocolate display fridge in morbi (Gujarat).
But morbi's delear are behavior not good and he said "i not get you fridge. Because your requirement in village."
But my village to close the city and i have your condition accepted
And purchase chocolate for your rules.

I wait for your inquiry for this topic.

I am divyesh vadhadiya
Morbi-363641, gujarat (India)

Mo. [protected]...
Complaint comments  Read comments [4]Complaint category Other

Mondelez India Foods / Cadbury India — cadbury dairy milk and 5 star

 shabrish shetty on Dec 17, 2018
I purchased Cadbury yesterday from a retail store near me. Its expiry date is ok but the chocolate has caught fungus in it, i ate some of it and then realised that its spoiled
Now im having vomiting sensation and slightly stomach pain do resolve this issue and pay compensation for the same or else i will file a case in consumer court against your brand hope i get compensated asap...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — smelly rotting fungus on 10 chocolate [Resolved]

 Demian C Johnson on Dec 15, 2018
Hello sirs
This is a reminder to bring to your attention about the 2 chocolates i had purchased 3 days ago. It happened that me and my friend hastily chomped on one of the chocolates but we realised the other chocolate on opening had white circular fungal patches. It had a rotting odour too. Not only it made our stomach upset, it nauseated us and had diarrhoea for a day or two. (I have the sample with me). I had reported it on your website for and i thank you for taking note of it. However there has been no action since then. It is appalling that health of individuals be taken so lightly....
Complaint comments  Read comments [3]Complaint category Food

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