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Mondelez India Foods / Cadbury India Complaints & Reviews

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Updated: Mar 30, 2026
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856
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Mondelez India Foods / Cadbury India reviews & complaints(1711)

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R
RONAK PATNI
Mar 30, 2026
Mar 30, 2026
This thread was updated on Mar 30, 2026
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5-star

In 5-star ants were found and packed not any type of hole in the packet....
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P HAREESH KUMAR
Feb 17, 2026
Feb 18, 2026
This thread was updated on Feb 18, 2026
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Executive is not coming to our shop manvik medical & fancy since 2 weeks

Address: MANVIK MEDICAL & FANCY , SHOP NO5, VMC COMPLEX VAMBAY COLONY , AJITH SINGH NAGER, VIJAYAWADA-520015 . PH 8247882913.

Respected Sir/ madam,

I am Hareesh Kumar P from Manvik Medical & fancy, shop no 5 vmc complex vambay colony, vijayawada-15. executive Narasimha Rao is coming to our shop for Order collection. long bank also same problem arises. he is used to come on every thurs day. where as distributor Renuka agencies also very arrogent towards me, when i am asking for the stocks of cadbury. my contact number is [protected]. please do the...
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Shweta juneja
Jan 19, 2026
Jan 21, 2026
This thread was updated on Jan 21, 2026
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Complaint Regarding Fungus Found in Dairy Milk Chocolate

Address: House no 887 sector 2 panchkula

Dear Sir/Madam,

I am writing to bring to your attention a serious quality issue I experienced with a Cadbury Dairy Milk chocolate that I purchased on 13 January 2026.

When I opened the chocolate, I was shocked to find that it contained fungus. Additionally, the wrapper did not have any visible expiry date, which is very concerning for a food product. This incident has caused me great disappointment and raised...
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bookplanet
from MORADABAD, Uttar Pradesh
Jan 11, 2026
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complaint against retailer - jain gift house

Address: AL - 10/2, DEEN DAYAL NAGAR, KANTH ROAD, MORADABAD

Dear sir/mam,
i want to register a complaint against retailer in MORADABAD - U.P.
retailer name is - vivek kumar jain and his shop name is JAIN GIFT HOUSE, deen dayal nagar, moradabad - u.p.
complaint - the wizicooler provided by company and distributor, wizicooler is used to chill other products instead of cadbury products.
as - NESTLE CHOCLATES, AMUL BUTTER, FROOTI, APPY FIZZ, and other cold drinks and dairy...
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bhushan suresh Dive
from Mumbai, Maharashtra
Jan 9, 2026
Jan 9, 2026
This thread was updated on Jan 9, 2026
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Complaint Regarding Defective Chocolate Received

Dear Si​​​​​​r/Madam
The Customer Care Manager
[ dairy milk]

I am writing to formally bring to your attention an issue with a chocolate product I recently purchased from your brand. On 29 Dec 2025.

Upon opening the packet, I noticed that the chocolate was [state the problem clearly – e.g., discoloured, had an unusual smell, melted, contained white spots, or tasted stale]. This...
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Kharote
from Nashik Road, Maharashtra
Dec 31, 2025
Jan 9, 2026
This thread was updated on Jan 9, 2026
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Bad in Quality, taste, Hygiene Insufficient and fungus on it.

After opening the pack, the chocolates had a very bad taste and a foul smell. The product seemed spoiled and was completely unfit for consumption, IT has Bad in quality, it has Brown and White Mark on it, it has Fungus present on it. It causes problem to health. I am very disappointed as this pack was purchased as a gift for my family, it caused disappointment and inconvenience. I request you to please look into this matter seriously.br...
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A
agabhishek
from Moradabad, Uttar Pradesh
Dec 25, 2025
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Complainjt against retailer - JAIN GIFT HOUSE

Address: AL - 10/2, DEEN DAYAL NAGAR, KANTH ROAD, MORADABAD

Dear sir/mam,
i want to register a complaint against retailer in MORADABAD - U.P.
retailer name is - vivek kumar jain and his shop name is JAIN GIFT HOUSE, deen dayal nagar, moradabad - u.p.
complaint - the wizicooler provided by company and distributor, wizicooler is used to chill other products instead of cadbury products.
as - NESTLE CHOCLATES, AMUL BUTTER, FROOTI, APPY FIZZ, and other cold drinks and dairy...
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R
Rishmitha Hasan
from Coimbatore, Tamil Nadu
Dec 10, 2025
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Cadbury Gems ball surprise

Address: 15/1, Arul Nagar, 2nd Street, Near Mercy School, South Ukkadam, Coimbatore, Tamilnadu, India

Dear Cadbury Team,

I and my 3 years old kid is a very big fan of GEMS! We've enjoyed many happy moments with your delicious chocolates. However, I'm disappointed with my recent purchase of the Cadbury GEMS Ball Surprise . I bought it for Rs. 45, expecting a fun surprise, but it only contained one packet of GEMS and a small Doraemon kit with two stickers.

As a loyal customer, I feel this doesn't match up to the...
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R
rashi sondhiya
Oct 6, 2025
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I'm complaining about fungus on dairy milk

Address: thane, maharastra

Today I buy a dairy milk which is about 20 rupees and when I open it. It was full of fungus and dried bubbles which look so dirty. then i check its expiry date but it was not came, and I am disappointed with it. this was not a single time few months ago I buy a dry fruit dairy milk which was about 180 rupees and that was also covered with dried fungal and with germs bubble but the problem is I didn't notice that and I eat a little bit bite...
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M
Mohan general
Oct 2, 2025
Oct 3, 2025
This thread was updated on Oct 3, 2025
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P7 pauout

Address: Gurbax colony

Hi I am from mohan general store Gurbax colony patiala. My p7 payout is not coming after mulitple reminder your company so Parminder Singh never visit our place never attend our call and also your company salesman always call him from my store ask him about my payout he told him to take the cancel cheque with him . the salesman take the cheque around 20 times. But your so never attend or Solve my problem now he is change and new one come...
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R
Ro_45
Aug 10, 2025
Aug 10, 2025
This thread was updated on Aug 10, 2025
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Urgent Quality Complaint - Cadbury Dairy Milk Chocolates

Dear Cadbury Team,

I am writing to express my serious concern regarding the quality issues we have been repeatedly facing with Cadbury Dairy Milk chocolates. On several occasions, the chocolates have either had an unusual taste, developed fungus, or shown other defects — all despite being within their expiry date.

We spend our hard-earned money on your products with the expectation of receiving the high quality...
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legendviraat92
from balaghat, Madhya Pradesh
Aug 4, 2025
Aug 4, 2025
This thread was updated on Aug 4, 2025
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My luck

Address: mumbai

Hello Cadbury Team,

I recently bought a Dairy Milk chocolate bar and was pleasantly surprised to find two pieces inside one wrapper! I think this might have been a manufacturing error, but it definitely made my day 😊

Just thought I’d share it with you — maybe it was a rare packing glitch. I’ve attached a photo in case you're curious.

Thanks for continuing to make great chocolates!br...
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V
Vivek9961
from Palakkad, Kerala
Jun 25, 2025
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Dairy milk silk mousse

I brought a dairymilk silk mousse of rs 100.
And it found full of fungus after opening the packet, but its expiry date was valid till 14/10/2025....
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S
Swathi_1865
from Hyderabad, Telangana
Jun 15, 2025
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Complaint Regarding Empty Chocolate in Cadbury Mini Treats Pack

Address: Hyderabad

I purchased a pack of Cadbury Mini Treats and was surprised to find that one of the chocolates in the pack was completely empty — it contained only air, with no chocolate inside.

As a long-time fan of Cadbury products, this was quite disappointing. I kindly request that you look into this matter. I am attaching the relevant details below for your reference:

Product Name: Cadbury Mini Treats

Purchase...
+1 videos
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Y
Feb 17, 2025
Feb 17, 2025
This thread was updated on Feb 17, 2025
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Dairy milk 100rupees family pack

In dairy milk ants were found and packed not any type of hole in the packet...
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U
UdayVarma
May 12, 2024
Jun 12, 2024
This thread was updated on Jun 12, 2024
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Dairy milk silk oreo stale oil smell

We bought three Dairy milk silk oreo chocolate bars for Rs.85/- each in Thrussur Kerala on 7 May 2024.
The manufacture date of one 03 feb 2024 and expiry date 02 Feb 2025.
All three has oil stains on its cover and smells of stale oil.
Spending so much of money and not able to eat the chocolate is a very sad state.
Wonder if we will be compensated....
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M
malavm
from Mumbai, Maharashtra
May 10, 2024
Jun 12, 2024
This thread was updated on Jun 12, 2024
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Five star oreo

Address: Mumbai 400049

I bought a five star oreo from Shivraj stores juhu in 10th may 2024
I immediately had it and it has fungus...
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Vanishree Masurnaik
Mar 19, 2024
Mar 20, 2024
This thread was updated on Mar 20, 2024
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Cadbury Shots quantity error

Address: Unit no2001, 20th floor tower-3 wing C one international center parel mumbai 400013

The packet contained only one chocolate ball...
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Sabarish.9344
from Namakkal, Tamil Nadu
Feb 23, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
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Oreo biscuit contain thread

I have bought the two Oreo biscuit packs. One is good another packet has very bad taste and contain black woolen thread.. I request indian consumer complaint team to take immediate legal action against Cadbury because many childrens eat ores atleast weekly ones...it is very bad for health. It's is not first time I'm already seen some white shells before a month.....
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Chandan Ghora
from Medinipur, West Bengal
Feb 19, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Huge amount of insects in the chocolate

Address: Dhadika,garhbeta,paschim Medinipur, 721127

When I open and eat one byte There is a huge amount of insects in the chocolate I see,...
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