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Mondelez India Foods / Cadbury India Complaints & Reviews

www.mondelezinternational.com/india

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Updated: Feb 17, 2026

Complaints 1710

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Mondelez India Foods / Cadbury India reviews & complaints(1710)

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Address: MANVIK MEDICAL & FANCY , SHOP NO5, VMC COMPLEX VAMBAY COLONY , AJITH SINGH NAGER, VIJAYAWADA-520015 . PH 8247882913.

Respected Sir/ madam,

I am Hareesh Kumar P from Manvik Medical & fancy, shop no 5 vmc complex vambay colony, vijayawada-15. executive Narasimha Rao is coming to our shop for Order collection. long bank also same problem arises. he is used to come on every thurs day. where as distributor Renuka agencies also very arrogent towards me, when i am asking for the stocks of cadbury. my contact number is [protected]. please do the...

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Address: House no 887 sector 2 panchkula

Dear Sir/Madam,

I am writing to bring to your attention a serious quality issue I experienced with a Cadbury Dairy Milk chocolate that I purchased on 13 January 2026.

When I opened the chocolate, I was shocked to find that it contained fungus. Additionally, the wrapper did not have any visible expiry date, which is very concerning for a food product. This incident has caused me great disappointment and raised...

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Address: AL - 10/2, DEEN DAYAL NAGAR, KANTH ROAD, MORADABAD

Dear sir/mam,
i want to register a complaint against retailer in MORADABAD - U.P.
retailer name is - vivek kumar jain and his shop name is JAIN GIFT HOUSE, deen dayal nagar, moradabad - u.p.
complaint - the wizicooler provided by company and distributor, wizicooler is used to chill other products instead of cadbury products.
as - NESTLE CHOCLATES, AMUL BUTTER, FROOTI, APPY FIZZ, and other cold drinks and dairy...

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Dear Sir/Madam
The Customer Care Manager
[ dairy milk]

I am writing to formally bring to your attention an issue with a chocolate product I recently purchased from your brand. On 29 Dec 2025.

Upon opening the packet, I noticed that the chocolate was [state the problem clearly – e.g., discoloured, had an unusual smell, melted, contained white spots, or tasted stale]. This...

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After opening the pack, the chocolates had a very bad taste and a foul smell. The product seemed spoiled and was completely unfit for consumption, IT has Bad in quality, it has Brown and White Mark on it, it has Fungus present on it. It causes problem to health. I am very disappointed as this pack was purchased as a gift for my family, it caused disappointment and inconvenience. I request you to please look into this matter seriously.br...

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Address: AL - 10/2, DEEN DAYAL NAGAR, KANTH ROAD, MORADABAD

Dear sir/mam,
i want to register a complaint against retailer in MORADABAD - U.P.
retailer name is - vivek kumar jain and his shop name is JAIN GIFT HOUSE, deen dayal nagar, moradabad - u.p.
complaint - the wizicooler provided by company and distributor, wizicooler is used to chill other products instead of cadbury products.
as - NESTLE CHOCLATES, AMUL BUTTER, FROOTI, APPY FIZZ, and other cold drinks and dairy...

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Address: 15/1, Arul Nagar, 2nd Street, Near Mercy School, South Ukkadam, Coimbatore, Tamilnadu, India

Dear Cadbury Team,

I and my 3 years old kid is a very big fan of GEMS! We've enjoyed many happy moments with your delicious chocolates. However, I'm disappointed with my recent purchase of the Cadbury GEMS Ball Surprise . I bought it for Rs. 45, expecting a fun surprise, but it only contained one packet of GEMS and a small Doraemon kit with two stickers.

As a loyal customer, I feel this doesn't match up to the...

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Address: thane, maharastra

Today I buy a dairy milk which is about 20 rupees and when I open it. It was full of fungus and dried bubbles which look so dirty. then i check its expiry date but it was not came, and I am disappointed with it. this was not a single time few months ago I buy a dry fruit dairy milk which was about 180 rupees and that was also covered with dried fungal and with germs bubble but the problem is I didn't notice that and I eat a little bit bite...

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Address: Gurbax colony

Hi I am from mohan general store Gurbax colony patiala. My p7 payout is not coming after mulitple reminder your company so Parminder Singh never visit our place never attend our call and also your company salesman always call him from my store ask him about my payout he told him to take the cancel cheque with him . the salesman take the cheque around 20 times. But your so never attend or Solve my problem now he is change and new one come...

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Dear Cadbury Team,

I am writing to express my serious concern regarding the quality issues we have been repeatedly facing with Cadbury Dairy Milk chocolates. On several occasions, the chocolates have either had an unusual taste, developed fungus, or shown other defects — all despite being within their expiry date.

We spend our hard-earned money on your products with the expectation of receiving the high quality...

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Address: mumbai

Hello Cadbury Team,

I recently bought a Dairy Milk chocolate bar and was pleasantly surprised to find two pieces inside one wrapper! I think this might have been a manufacturing error, but it definitely made my day 😊

Just thought I’d share it with you — maybe it was a rare packing glitch. I’ve attached a photo in case you're curious.

Thanks for continuing to make great chocolates!br...

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I brought a dairymilk silk mousse of rs 100.
And it found full of fungus after opening the packet, but its expiry date was valid till 14/10/2025....

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Address: Hyderabad

I purchased a pack of Cadbury Mini Treats and was surprised to find that one of the chocolates in the pack was completely empty — it contained only air, with no chocolate inside.

As a long-time fan of Cadbury products, this was quite disappointing. I kindly request that you look into this matter. I am attaching the relevant details below for your reference:

Product Name: Cadbury Mini Treats

Purchase...

+1 videos

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Address: Haryana.

Website: Cadbury Joy Deliveries.

I attach herewith the invoice for rs 900/-.
I paid my hard-earned money.
I bought earlier also.
Packed carelessly.
As aresult all chocolates melted and ar spoiled very badly.
My family has to throw it away into garbage.
And we lost our money because of you.
Will you refund?

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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Hello there i hope this message finds you in good health i just bought dairymilk silk and it has hair inside of it i made a video of it for the visual proof...

+1 videos

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In dairy milk ants were found and packed not any type of hole in the packet...

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Address: Gurgaon, Haryana

I bought the latest pokemon edition Oreo cookies family pack which says there is a Pokemon card inside every pack. This pack did not have any pokemon card. This seems like a scam since I bought the family pack only for the card.

Disappointing....

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I am writing to lodge a serious complaint regarding your product, Cadbury Dairy Milk chocolate. On 4th December 2024, I purchased the chocolate from a shop opposite Navodaya Medical College, Raichur district. Upon opening the packaging, I was shocked to find visible fungus/mold on the product, indicating a severe lapse in quality control.

This is an alarming health hazard and an unacceptable failure from a reputed brand like...

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Address: LB Nagar,Hyderabad

Hi sir,

This is Mohammad Faheemoddin raising this complaint on Mondelez India Foods / Cadbury India for insect inside their product which i purchased.

Same which i complained on their platform but (S[protected] on 7th Nov 2024 and sample handover to their executive on 18th Nov 2024 still no response from them.

Need your help on this.

Regards,
Faheemoddin Mohammad...

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Address: 20th floor, tower-3 (wing C) One International Center, Parel, Mumbai

Website: www.consumercomplaints.in/new_complaint

I am writing to bring to your attention an issue I experienced with your product, Cadbury Gems Home Treats. Upon opening the packet, I was disappointed to find that the Gems inside were in uncut strips and the inside gems crushed and damaged. There were loose gems found at the bottom of the packet. This completely defeated the purpose of the product, as it was not in the condition I expected or paid for....

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