Mondelez India Foods / Cadbury India Customer Care
Mondelez India Foods Pvt. Ltd.
Customer satisfaction rating: 42%
Submit a Complaint
696
COMPLAINTS

Mondelez India Foods / Cadbury India Customer Care

Mondelez India Foods Pvt. Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
up
132
down
49

Additional info
Customer satisfaction rating
42%
Complaints
696
Pending
12
Resolved
291
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Mondelez India Foods / Cadbury India related photos (323)

Mondelez India Foods / Cadbury India Complaints & Reviews

Sort by:

Mondelez India Foods / Cadbury India — strange element in bourn vita

 Quasain on Oct 18, 2018
Recently i purchased cadbury bourn vita from a departmental store in new delhi, india. As i was pouring the contents in a jar, i found a strange thing in it due to which i couldn't use it. The amount of bourn vita that i had poured from another packet also got wasted. It is really careless on your part to sell products without checking the contents. I expect response at the earliest so that i don't have to contact the consumer court.
The photo of the strange element has been attached below....
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — dairy milk home treats

 chinnu reddy on Oct 14, 2018
I bought two packets of dairy milk home treats in the reliance mart located in my town - tirupati, chittoor district, andhra pradesh.
The manufactured date of the chocolates is 07/18
When i opened the pack almost all the chocolates were spoilt with some white droplet like bumps
Probably fungus
Not even a single piece of chocolate is edible. But by the time i opened the pack, i didn't have the bill statement with me, so i couldn't return it at the mart.
My 250/- rupees got wasted
I want refund of that amount or compensation for the loss.
(As per...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — finding white granules in dairy milk silk tiny unit pack

 Ankush PA on Oct 13, 2018
I was gifted dairy silk the tiny ones of small nice this morning wen I opened the chocolate which was kept in the fridge it that white granules in every silk packet I was soo freaked on seeing it
In order to confirm I opened other silk of the same packet all of them had same kind of granules. The chocolate was dated to as 8/18 manufactured.
Cadbury being such a big company in the market we people go these company's hoping they keep u hygiene and standard but when this happens it's annoying....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — bournville rich cocoa

 Nimrat Kaur on Oct 12, 2018
My name is nimrat and i am from bathinda (Punjab). I bought bournville rich cocoa (50% dark) and it had white granules all inside the chocolate and smelled also wierd.
It was manufactured on 02/18
Attaching pictures below.
Also after opening the outer wrap it had white flakes sticking to my hand.
Highly dissappointed.
Please improve your quality standards....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — defect in quality

 aytida on Oct 11, 2018
Found worms in cadbury fruits and nuts chocolate,
Purchased 02 chocolates on 10th october, 2018 from star bakery located at (Gurudwara road, mohan garden, uttam nagar, new delhi - 110059)
Chocolate was manufactured in the month of june 2018 and the expiry period is 12 month
We have eaten 1chocolate before checking the 2nd one, and also it may be possible that there should be worms in 1st chocolate which we have consumed, so if it causes some problem to our health we will directly sue the company in court.
We are regular consumer of cadbury's products and don't know many...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury bournvita

 em0905 on Oct 9, 2018
This is a serious complaint about quality of the Cadbury Bournvita product which my child frequently uses. I have recently found worms in the refill pack of 500mg Cadbury Bournvita. I have enclosed pictures of the same for your follow-up to bring into the notice of the company. This has been a serious issue as my child has consumed some quantity of product before it came to our notice. I need an answer about the quality check from the company otherwise I have to approach government authorities to request them to stop the production of this product....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — poor quality of chocolate

 Risha Saini on Oct 7, 2018
This is to inform that the dairy milk chocolates brought by us recently was crushed and stale
Furthermore in a 40₹ dairy milk chocolate there are 8 pieces however the chocolate received by us had only 6 of them. That too were crushed and tasted weird and were even discolored. Kindly rectify the product as it has a large consumer base in india.
Thank you...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — not supplying enough products

 Anju Eldho on Oct 6, 2018
*not supplying enough cadbury products as per our requirements
*the marketing man is concentrating on supply of products other than cadbury.
*they are not supplying the products, even though we are doing bill to bill payment.
*so we are missing lot of customers who are demanding cadbury products.
*we have to give products other than cadbury to satisfy the customers.

Please give us a favourable solution...
Complaint comments  Read comments Complaint category Fast Food Restaurants

Mondelez India Foods / Cadbury India — cadbury dairy milk weird consistency like sand

 Shraddha k Upadhyay on Oct 3, 2018
I purchased cadbury dairymilk choclate and after 4 -5 days kept at normal room temperature the consistency of the chocolate went very bad as if it got fungus growth inside it. It feels sandy and i do not want to eat it anymore. Please the image attached. This doesn't happen with any other choclate than cadbury. It hss been happening every time these days...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — oreo silk was dripping with stale oil and was stinking

 fatera hasan on Oct 2, 2018
I brought oreo silk and the moment i opened it, it soiled my handd with oil and there was a smell emitting from the chocolate. It was stale vegetable oil seeping from the chocolate. This is not the kind of quality i expected from the catbury silk company. I dont know if i should buy again, and there is a need to spread an awareness about the quality you are providing us....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury silk chocolate

 Khan7860123 on Oct 1, 2018
Hi my name is ataulla khan based out of bangalore karnataka indian, i would like to complaint about the cadbury silk chocolate we have found worms in cadbury silk chocolate purchased from local store in our locality. Sharing you the video and photographs as evidence of the same as you can see that the manufacturing date if 05/2018 and expirey date should be 12 months from the date of manufacturing....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — spoiled dairy milk chocolate

 Arya Jayadev on Sep 29, 2018
The 13.2g Dairy Milk that my mother bought on 29th September 2018 from Piravom, Ernakulam district, Kerala, with code A80624A appears to have small blisters all over it and looks spoilt. All 4 Dairy Milks that were bought had blisters. Though the cover shows it was packed in 6/18 I suspect they were already expired and repacked. Please investigate and send a reply...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — cadbury nutties compromised taste

 pattnaikayesha on Sep 29, 2018
Cadbury Nutties has been my favourite out of the lot. This time I can’t even eat one. I bought this from a shop in Broadway Street kolkata. Just next to the booking counter of Carnival Cinemas. The taste is wired and nothing nearer to the original one. It is sugary and looks dewy. I am so unsatisfied by the taste . Mfg code: Y80717A, PLD:07/18, Barcode number:[protected].
Please resolve my issue....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — dairy milk, 5 star, nutties, etc

 KingKaramat on Sep 28, 2018
Greetings team,

I have been and ardent fan of your products since I knew life, but off late have stopped their purchase and consumption post receiving several updates from friends and family that your products are not fit for consumption by Muslims as per the Islamic doctrine of Halaal. I am told that there are several emulsifiers, gelatin, preservatives, etc. used as ingredients of your products, that are derived/prepared from pork and/or animal fat. Additionally, I had read that Cadburys was banned in Malaysia on the same grounds.
I am a man of reason and hence wanted to...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury dairy milk lickables - toy inside — inappropriate toy setting.. cheated the toy is not good [Resolved]

 Durai Ramalingam on Sep 17, 2018
I bought one toy inside cadbury dairy milk lickables to my child.
Inside the label shows the rocking dinosaur.. But actually it nor fittable. Because the provided plastic is not able to fit.. Atlast my child is cheated by the cadbury company.

Is it really in cadbury having any qualified person to make the qualified label or just running with uneducated person for this activity.
Need promote response from cadbury.

Regards
R. Durai.
Mob.[protected]...
Complaint comments  Read comments Complaint category Kids & Baby

Mondelez India Foods / Cadbury India — bournville

 Catherinego on Sep 16, 2018
I purchased bournville it had stone had my root canal done and it broke my tooth cap i'm in immense pain have informed my dentist will lodge a police complaint against you as my tooth cap broke on consumption of cadbury bournville i was going to gym and i consume dark chocolate but cadbury can stoop so low the chocolate had stone grits and it broke my tooth cap i'm in such pain i will put this on youtube i have shared this in whatsapp i will put this on twitter and also on stick exchange i'm a digital marketing student i will explode this plus i will file a police complaint...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — complaint against chocolate cooler

 Rabikantpandit on Sep 14, 2018
Dear sir
It is inform sir My chocolate cooler problem not a properly work last 3 month
So my sale is down please coming my problem solve it
Sir my shop from west Bengal (Howrah) my shop address is
114/f sailendhar road patuapara Liluah Howrah pincode:711204 contat number [protected]
Sir I have requested to my problems have been solve.
Thank you...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury dairy milk bad taste [Resolved]

 Kavita1980 on Sep 9, 2018
I bought two dairy milk today ie 09 sep 2018 from my local market located in delhi at d block anand vihar. The shop owner name is manish. The manufacturing date as mentioned on the choclate are as feb 2018 and may 2018. However on opening the pack the colour and taste of the choclate is bad. It seems the vendor has not stored the products as per the requirements, please look into the same and provide us with the solution...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — i have a p7 counter.. i did not received my commission of 2016-17

 Debanjan Mullick on Sep 9, 2018
I have a store at howrah kadamtala, westbengal which is enlisted as p7 counter under your company. Name of my shope is a. B mullick. I did not received my comission amount in the year of[protected]. I told your respected person but nothing happend. Please concern my view. I hope this aplication will help me to get my money. With regards.
Debanjan mullick
[protected]...
Complaint comments  Read comments [1]Complaint category Business & Finances

Mondelez India Foods / Cadbury India — received an empty wrapper [Resolved]

 Riya presswala on Sep 7, 2018
I am always satisfied by the cadbury products but this was mere disappointment. Few days back i bought a cadbury monster gems box, the ideal packing is two monster gems in one wrapper but inside i have received an empty wrapper (With no gems) inside it and a wrapper with only one gem inside. This is not expected from such a brand. Kindly compensate and resolve this problem.

Thank you....
Complaint comments  Read comments Complaint category Food

Recently Discussed

(1 minutes ago)
Bigbasket.com
rotten product delivered, and laso charged for undeliverd products
(2 minutes ago)
Mcent
doesn't receive the points
(14 minutes ago)
Eureka Forbes
Cost of Candles to be replaced every is very high
(21 minutes ago)
Mahanagar Telephone Nigam [MTNL]
deducted money from my prepaid account
(33 minutes ago)
Reliance Digital
meri booking abhi tak nahi lagi 23 april booking karwai thi

Featured Complaints