Mondelez India Foods / Cadbury India Customer Care
Mondelez India Foods Pvt. Ltd.
Customer satisfaction rating: 46%
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Mondelez India Foods / Cadbury India Customer Care

Mondelez India Foods Pvt. Ltd.

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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

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Customer satisfaction rating
46%
Complaints
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Mondelez India Foods / Cadbury India related photos (332)

Mondelez India Foods / Cadbury India Complaints & Reviews

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Mondelez India Foods / Cadbury India — get spoiled cadbury dairy milk chocolate

 Rajiv Behera on Jan 15, 2019
I bought a cadbury dairy milk riasted almond choclate for rs 65 from a local shop in bhadrak, odisha. But when i opened it i found it to be spoiled and not fit to be eaten. I m attaching the images of the chocolate. I m not begging for my money but you should ensure that your product quality should not detoriate as the local shops are not replacing it.. This is the 2 nd time, i have lost my money. Take steps or i will find another way to......
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — cadbury bournville

 Sambeet Raman on Jan 11, 2019
This to bring to your notice that i bought a cadbury bournville raisin and nut and to my very surprise i found a piece of walnut shell inside the chocolate while i was having a bite of it.. I even had a cut inside my mouth..
Is cadbury that irresponsible??? Or you have degraded your safety standards.. It won't take me time to drag this case into the social media and get you ripped off of your 'trusted' image.. Or drag your firm to consumer court..

A truly dissapointed bite from a 'trusted' brand....
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — cadbury dairy milk silk (oreo) (chocolate)

 Sahas Wankar on Jan 6, 2019
Here with i want to put a complaint about the dairy milk silk oreo buyed on[protected]. When it was opened on the same date the silk purchased was not good. The white cream present inside was not creamy instead it broke into small pieces, which it should not. When eaten it's taste was not good. The expiry was far enough but the silk was not good as it should. Here with i ask you to give the refund....
Complaint comments  Read comments Complaint category Food

Cadbury Dairy Milk — cadbury dairy milk chocolate worth rupees 20

 TheTanu on Dec 31, 2018
I have bought a cadbury dairy milk chocolate from a local medical store on 31st december, 2018. The pkd date on it is 02/18. The product barcode[protected]. When i opened the packet the chocolate is degraded/ spoilt. I am very disappointed in your company. This is not hygienic at all. It tasted bad too. It can cause severe food poisoning. I want an explanation and apology from your company....
Complaint comments  Read comments [2]Complaint category Food

Mondelez India Foods / Cadbury India — not get cadbury chocolate display fridge.

 divs vadhadiya on Dec 18, 2018
I need cadbury chocolate display fridge in morbi (Gujarat).
But morbi's delear are behavior not good and he said "i not get you fridge. Because your requirement in village."
But my village to close the city and i have your condition accepted
And purchase chocolate for your rules.

I wait for your inquiry for this topic.

I am divyesh vadhadiya
Morbi-363641, gujarat (India)

Mo. [protected]...
Complaint comments  Read comments [4]Complaint category Other

Mondelez India Foods / Cadbury India — cadbury dairy milk and 5 star

 shabrish shetty on Dec 17, 2018
I purchased Cadbury yesterday from a retail store near me. Its expiry date is ok but the chocolate has caught fungus in it, i ate some of it and then realised that its spoiled
Now im having vomiting sensation and slightly stomach pain do resolve this issue and pay compensation for the same or else i will file a case in consumer court against your brand hope i get compensated asap...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — smelly rotting fungus on 10 chocolate

 Demian C Johnson on Dec 15, 2018
Hello sirs
This is a reminder to bring to your attention about the 2 chocolates i had purchased 3 days ago. It happened that me and my friend hastily chomped on one of the chocolates but we realised the other chocolate on opening had white circular fungal patches. It had a rotting odour too. Not only it made our stomach upset, it nauseated us and had diarrhoea for a day or two. (I have the sample with me). I had reported it on your website for and i thank you for taking note of it. However there has been no action since then. It is appalling that health of individuals be taken so lightly....
Complaint comments  Read comments [3]Complaint category Food

Mondelez India Foods / Cadbury India — dairy milk 10/ packing leak 50 pcs [Resolved]

 Deepak2842 on Dec 4, 2018
Deepak store
9943, nawab ganj,
azad market, Delhi-110006 I have bought Cadbury dairy milk 10/~ full cartoon from my distributor (SM Distribution, pahar ganj). In one box 50pcs of dairy milk is leaked. I'm told many time to distributor for replace the product but no response given by distributor and company sales man.
I just want to says please change 50 pics of dairy milk 10/-
Thank you...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — spoiled chocolates before expiry [Resolved]

 at0m on Dec 1, 2018
The other day i bought 2 cadbury celebration packs from my nearest metro cash and carry store. After i opened the pack i unwrapped a dairy milk chocolate and saw it was whitish. I tried eating it but the texture was brittle and unpleasant to eat. So after some research i found out it was chocolate blooming. Then i opened the other chocolates and saw the same thing. With the gems pack however there wasn't anything like that but one of the gems was twisted in some way. I couldn't eat the chocolates after that....
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — disgusting white spots on dairy milk [Resolved]

 Mala Prakash on Nov 30, 2018
I am in love with Cadbury. The chocolates are truly delicious and irresistible. And all the variants of Dairy Milk in particular are my all time favourite. Infact my entire family prefers Cadbury. But purchasing that same chocolate one day and realizing it looks so unpleasant to even watch or hold, leave alone bringing it even remotely close to my mouth is what really shocked me. The chocolate had white very unpleasant spots which looked like some kind of allergy sort of stuff. Getting such a product from my favourite brand is really disappointing. Looking frwd to your response.
Regards,...
Complaint comments  Read comments [1]Complaint category Schools

Mondelez India Foods / Cadbury India — for delivery of worst and contaminated product - dairy milk silk [Resolved]

 JATIN JANGID on Nov 27, 2018
Dear sir,
We have purchased 10 dairy milk silk 150 gram on dated 24/11/2018 from our nearest backery (Bonanza backers)
After reaching home we open the pouches in which 5 dairy milk will be contaminated with insects and smelling very bad some of them will be in half quantity.
As per pouch the batch no of product is
Code k80410b1 and packed on 04/18
Kindly check all images as attached and take serious action against it or replace all product with immediate effect

Thanks and regards
Jatin jangid
[protected]...
Complaint comments  Read comments [1]Complaint category Food

Mondelez India Foods / Cadbury India — cadbury's perk faulty product [Resolved]

 Midhat Koor on Nov 25, 2018
We purchased perk double with the following details, code no-m81012; mfd date : 10/18 c7, net wt-29 g (28g+1 g extra) from 3348 hq mao af canteen, metro, mumbai on 24/11/2018, bill no - 030139.
The bar of chocolate is half filled - refer photo and video. Just one piece instead of 2 for a rs.10 pack.

Kindly replace this defective product with a better one.

Such a defective product from cadbury is not acceptable...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — mistake in p7 payout [Resolved]

 The Baker’s Shop on Nov 23, 2018
I have a store at kanpur uttar pradesh. Which is enlisted as p7 counter under your company. Name of my shop is the baker’s shop. I did not receive my p7 payout till first half of 2017. After repeated complaints asm nitish srivastava initiated the payout. Since last month again there are grave mistakes in p7 points and despite of repeated reminders and complaints the asm is not resolving the issues. Sich unprofessional behaviour talks low of a company like yours. Please take serious view of my issue. I hope this aplication will help me to get my duely owned money.
Thanks
Kirti malhotra...
Complaint comments  Read comments Complaint category Business & Finances

Mondelez India Foods / Cadbury India — gifts pack on diwali eve [Resolved]

 gargdeepak1987 on Nov 15, 2018
Dear Sir/Madam

On the Eve of Diwali, I buy a Gift pack of chocolates of Cadbury to give someone while thinking that the quality of product is ensured. But sir i am very disappointing that while my one of relative open the pack of Chocolates he found chocolates is just like it is made of spurious quality standards because it shred into pieces while he open one chocolate. when he look for packing date, the date quoted 04/18 time 08:56. It means the shelf life of your product is deteriorating within span of just 7 months. The product code is A80410. It has additional offer that 10% Extra....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — not supplying cadbury products [Resolved]

 Dilna Umesh on Nov 14, 2018
This is from kallachi (Kozhikode;kerala). We have ordered the product and the supplier has come to deliver it but he didn't deliver the order as he need to wait for 5 mints.. We were not knowing the condition that above rs.10000 only cheaques are accepted. We ordered for rs.8000 as we are getting gst bill we pay it through banks. The delivery boy was not ready to accept the cheaque and he didn't wait for us to give more orders so that he can accept the cheaque...
Complaint comments  Read comments Complaint category Business & Finances

Mondelez India Foods / Cadbury India — cadbury celebrations box fungi [Resolved]

 NAaka on Nov 13, 2018
All the dairy milk Cadbury had fungi . This is highly not recommended. Celebrations box is given to many kids . If unnoticeable then these consumed dairy milk will cause harm . You need to look into the products safely and hygiene . Poor food quality . Immediately action must be taken since its festive season and celebration box are distributed to many ....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — found worms in cadbury dairy milk [Resolved]

 Naim Anwar Sayyed on Nov 11, 2018
Hi,

We brought two cadbury from a shop nearby. When opened found that inside worms. This is not acceptable. We have kept chicklets safely. Manufactured date is 04/18.

This is a very serious matter and i am going to take up with the consumer department. Ficci.

I have made video and taken pictures.

We want you to look into the matter.

Regards,...
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — fungus in chocolate of cadbury celebrations pack [Resolved]

 Aditya Anjoo Singh on Nov 11, 2018
Dear sir,
On occasion of deepawali festival one cadbury celebrations pack of rs 135 was gifted. On opening the wrappers of all the chocolates (6 dairymilk and 02 five stars) were found with fungus.
Only the pack of cadbury gems was fine.
The photographs of chocolates with fungus is attached for reference. Kindly arrange to replace this pack and arrange to provide fresh one and inquire the reason for infected items.

With regards...
Complaint comments  Read comments Complaint category Products & Services

Mondelez India Foods / Cadbury India — the celebration pack chocolates has white spots all over them [Resolved]

 akansham694 on Nov 10, 2018
I wanted to complain about the product cadbury celebration pack all the chocolates that were inside were nof in a good condition and the chocolates had some kind of spots in then will they were not even expired. The chocolates did not good as the cadbury chocolates usually does every choclate in that pack had small doted spots of white colour all over it and not up to the taste that it should be. Please consider this complaint as a serious issue....
Complaint comments  Read comments Complaint category Food

Mondelez India Foods / Cadbury India — spotted worms in dairy milk [Resolved]

 Susendar V on Nov 4, 2018
Found white worms inside the chocolate bar. The product is Dairy milk Roasted Almond. We found this after having few pieces.
We had a good view of your product but after seeing this It's disgusting that we are loosing hope in your reputation.

Two kids also had this chocolate and now we don't know who will feel responsible when something happens to them.

We demand an explanation for this.

We hope a responsible person will look after this situation and give us a solution....
Complaint comments  Read comments [1]Complaint category Food

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