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Mondelez India Foods / Cadbury India

[Resolved]  Cadbury India — Fault in the product

Address:Mumbai City, Maharashtra

As soon as the cadbury wrapper was opened there was small white visible granules on the chocolate and when consumed it tasted sour in the end. Product manufacturing date september 2014 and expiry is after 12 months.Picture attached herein will give show you the defect.
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Aug 14, 2020
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Comments

Dear Manish,

Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com with your purchase and contact details.

Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell
Reply
Product:Dairy milk chocolate.package date:06/14(It is written on the packet that its validity is upto 12 months).It was bought on 15th november.We have found white granuals on the body of the chocolate.It was powdery after opening the packing .Please find attached picture for proof.

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its true

Reply

nothing

nothing inside my chocolat package
Reply

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