[Resolved] Cadbury — Three boxes of cadbury 100 foul smelling and rotten

devendra sethi

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302020

I received three packs of Rs. 100/- dairy milk chocolates as a gift on my daughter's birthday party and when I opened these packs they are just like third class product...all are looking like powder and foul smell was emitting from all the chocolates...I have all three packets still lying with myself.

this is really pathetic when on a brand name you get things like it..i request you to probe into this matter so that this should not happen with other one.

Regards
Devendra
[protected]

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Mar 9, 2017

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Mondelez India Foods / Cadbury India Customer Care's response Dear Devendra,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Comments

father of all chanels

from Bansi, Uttar Pradesh

I had bought a chocolate of Cadbury Dairy Milk on 12/02/2017 of Rs 40/-
As I opened the chocolate I found some liquid content coming from inside.The chocolate smelled different and it was covered with a liquid which made it clumsy, though the chocolate had not expired.
Please look in to the matter.