[Resolved]  Cafe Coffee Day — Iced Mocha- Poor Quality

Address:Nagpur

Nagpur Eternity Mall
Ordered Iced Mocha, received .
Products quality is too dilute that tea is better than that, dilute is like lemon water with lots of ice.
Asked employee to replace with good quality but no response and no concerns about customer feedback
Pathetic service
Date: 20May
Time- 7.00pm

Sachin
+1 videos
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2022
Complaint marked as Resolved 
Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
May 23, 2022
Cafe Coffee Day Customer Care's response
Hey Sachin, Thanks for your feedback! Looks like your experience at our Café left a bad taste. We sincerely regret it. Please share your contact number at [protected]@cafecoffeeday.com so that we can check and rectify it at the earliest. Hope to serve you better next time! :)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cafe Coffee Day
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    735
    Pending
    0
    Resolved
    538
    Cafe Coffee Day Phone
    +91 80 4001 2345 (Head Office)
    Cafe Coffee Day Address
    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
    View all Cafe Coffee Day contact information