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Cafe Coffee Day Complaints & Reviews

3.7
Last updated Jan 26, 2024
Complaints 734
Resolved
538
Unresolved
196
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Cafe Coffee Day Phone Numbers

Toll free
1800 102 5093
195
106
1860 500 4422
116
70
Phone
+91 80 4001 2345
78
62

Cafe Coffee Day Website

Cafe Coffee Day Head Office Address

#23/2, Vittal Mallya Road
Bangalore North
Bangalore District
Karnataka
India
560001

Cafe Coffee Day reviews & complaints(734)

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D
dharañala
from Kakinada, Andhra Pradesh
Jan 26, 2024
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Regarding Pf issue

Address:59-19-3 saminivari Street kakinada

Dear sir,
Iam DHARANALA.laxminaryana i had worked in AMALGAMATED HOLDINGS (P) LTD FROM 2000 TO 2005..My PF number in my office provided NUMBER KN/23612/498...But when iam visited Bangalore PF office

manually registered 545 number an another person...but entire details is my family details on the same number 545.. so that i have raised complaint also through advocate and 17 years completed but till

date...
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7
7Kashisharora
Jan 25, 2024
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Wakecup coffee machine

I bought the machine but ever since then i am unable to use because of the unavailability of the capsules. I would like to request a solution for all the people who had bought such a expensive machine (14.5k) where they depended heavily on the company to provide the capsules on the regular basis and they stopped making them without informing them or giving them some sort of solution....
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S
sattyraf
from Raipur, Chhattisgarh
Jul 23, 2023
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Product not supplied

The Orion Wakecup capsules coffee machine has been sold but the company not providing the capsules rendering the machine useless. The capsules be supplied so that we can use the machine...
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J
Joy Mondal 1
from Bengaluru, Karnataka
Jun 29, 2023
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Free fire Id unban

Address:Karnataka Bangalore shivajinagar infantry road

Hello Sir I am Playing free fire from last 3years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 70000 on this game. Please unban my account it's a request please I have reached this level 76, by hard work. Player name-scerydead.Player Id[protected]
In game like 23000
Plz sir unban my free fire account
I will request you...
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S
san_731
Jun 6, 2023
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Forced to buy 2 items

Address:Cafe Coffee Day, Sector 11, CBD Belapur, Navi Mumbai, Maharashtra

Few days back, CCD at Sector 11, CBD Belapur, Navi Mumbai, Maharashtra; have started forcing their customers to buy 2 items atleast while placing the order, otherwise the order will not be processed (even if you are visiting alone). When I asked the staff about the same, they said the order has come from higher management and they want to push the sales of other merchandise ( cookie / chocolate / chips / junk food). I generally dont prefer...
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M
Mr. Vinay
from Delhi, Delhi
May 3, 2023
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Unpaid Salary After Resignation

Dear [Employer],

I am writing to express my disappointment and frustration regarding the non-payment of my salary. As you are aware, I resigned from my position at cafe coffee day five months ago, yet I have not received any payment for the work I performed during my time with the company.

I have tried to reach out to you and the company's HR department several times to inquire about my payment, but I have not...
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N
neelvats18
from Greater Noida, Uttar Pradesh
Apr 28, 2023
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Extremely Uncooperative Behaviour

This is regarding uncooperative behaviour of staff present in Yatharth Hospital, Greater Noida West. I ordered a cup of chicken of noodles which was ₹35, I gave him a ₹200 note which he refused to accept so I gave him a ₹100 note which he again refused saying that he didn't have any change. When I asked him that there were a lot of people ordering from him since the morning so there must be enough change available he simply said "what...
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Address:Ccd 24th main jp nagar

Hello,
As I’m regular customer of ccd jp nagar facing this issue frequently, the employees constantly ask to order after me billing for cold coffee every 1 hour I’m expected to bill. How can someone force their customers to order inspite of me wanting nothing. There is no policy such as to make customer forcibly ordering. One more issue is that prices have been increased 25% on cold coffees that would be fine but no one has the...
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P
Panki Choudhary
Apr 7, 2023
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Lounge

Address:victoria estate pathankot Lounge

My name is Pankaj Choudhary
Employee code is A79353
DOJ : 25.04.2013
I request to Kindly provide my UAN number for my PF withdraw.
I will try to contact but there is no response from you side so Kindly provide my UAN Number and solve this problem as soon as possible....
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V
Vaibhav Kalkute
from New Delhi, Delhi
Apr 1, 2023
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Clean and hygiene about glass cup

Address:CCD indore Trasure island

I'm Vaibhav Basically from Mumbai. I was looking for ccd bear by Indore.when I was found later got order black coffee and other 2 classic coffee. but glasses are so dirty and unhygienic. My personal choice was going to down to choose coffee now, ... 😞😞...
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R
Roopesh Olivera
Mar 14, 2023
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PPF Issue

Address:main office located in Vikhroli west

I was working in CCD since feb 2015 and as per my salary slip Im paying every month 600rs for my PF but the UAN number was not given to us and I cant apply any PF request.. I try do get an UAN number online they give it but not able to activate coz the company is not able to get it link to the establishment. so what is the best option to get the PF?...
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I visited CCD lake mall kolkata branch on 11/03/23 at around 8:30PM. Ordered green tea (300ml) and banana chips. I had asked for an extra cup because I wanted to share the tea with my partner. To which the staff denied and said your order amount is too small for an extra cup. I was insulted infront of other guests leaving me with no other choice but to leave their outlet without consuming my food....
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S
Sgrjindal
Jan 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD COMPANY, Doesn't refund my Rs 25,000 since 06/04/2022

Address:delhi

Very unprofessional company, Their employees don't reply, ignore my mail, messages and calls. I have surrendered my machine, MACHINE NUMBER = CLST20941 on 06/04/2022, My security deposit of Rs 25, 000/- is pending since then.
They provide different different numbers, some of them have left the company and others dont pick up calls.
I am fed up of this company, dont ever think of taking machine from them. Its a total waste of...
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S
Suresh mhaske5980
Jan 14, 2023
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Gravity payment

Address:Aurangabad Maharashtra

I 100 mail to HR department but no one Single reply to me already 6 month left ccd but give me gravity payment me
Plz hepl me...
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A
Ankit_07
Dec 29, 2022
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Double Payment... Money not refunded

Address:Gundulpet CCD

Hello Team,

On 13th of December 2022, my wife and I visited the CCD outlet at Gundulpet and ordered snacks and coffee worth Rs. 1061. My wife paid the amount but due to network issues, the amount initially wasn't debited. So I paid the amount through my Gpay and 5 minutes later, my wife's account was also debited with the same amount.
We approached the customer executive Shiva with the screenshots and he noted it down...
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R
rahulk.003
Nov 30, 2022
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Coffee machine Wake Up Parts issue

The Water jar of the machine is leaking and no coffee is coming out inspite enough water going in and it is leaking from below. No service or spares are available online on the website ....
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K
Krishika Mittal
Nov 11, 2022
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Walnut Brownie

Address:A3/320, Jwala Heri Market, Paschim Vihar, Paschim Vihar, Delhi, 110063

The price of walnut brownie with vanilla ice cream has been increased whereas the size of the brownie has decreased.Also, the taste was not up to the mark....
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S
Sumanpreet502
from Powai, Maharashtra
Nov 3, 2022
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Orion ccd coffee machine not working

Coffee machine blinking red light and beeping constantly when turn on and when button is pressed to dispense coffee machine makes a noise but nothing comes out of spout. How can I get it repaired...
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Orion machine CCD

Address:Msk towers himayatnagar hyderabad

Inspite of several repairs in the CCD wake up machine it's still not working
I want a replacement of machine or my money back The machine has already been repaired thrice
Machine name: Orion Wakeup
Issue in machine: Water leakage from the jar coffee not coming out of the machine
Machine Warranty: In warranty
Serial number of Orion: OR18120656
Machine Color: Red
I need replacement no more...
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S
Shawttiki Ojha
from Kolkata, West Bengal
Oct 2, 2022
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Unethical and Harsh Behaviour

Address:Café Coffee Day branch of 2/1A, Raja Kali Krishna Ln, Raja Nabakrishna Street, Sovabazar, Hati Bagan, Shyam Bazar, Kolkata, West Bengal 700005

Ordered Tangerine White Chocolate Cappuccino at Café Coffee Day branch of 2/1A, Raja Kali Krishna Ln, Raja Nabakrishna Street, Sovabazar, Hati Bagan, Shyam Bazar, Kolkata, West Bengal 700005 on 02.10.2022 at 8.03 pm. Firstly, just after completing the order one of the employee came and constantly more than three times told to change the seat where I sat. Secondly, after 10 minutes from the serve of coffee at table that particular employee...
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