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Cafe Coffee Day
Coffee Day Global Ltd.
Customer satisfaction rating: 81%
Submit a Complaint
637
COMPLAINTS
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Cafe Coffee Day Customer Care

Coffee Day Global Ltd.

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Address
#23/2, Vittal Mallya Road
Bangalore North
Bangalore District
Karnataka
India - 560001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 5093  (Head Office)
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98
1860 500 4422  (Helpline)
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69

Phone:
Phone:
+91 80 4001 2345  (Head Office)
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52

Additional info
Sonkatch
601-A, Mahalaxmi Nagar, Sonkatch, Madhya Pradesh
+91 74 8902 6943

Sapna Sangeeta Road
UG 2 & 3, Mishika Tower, Indore, Madhya Pradesh
+91 74 8902 3634

Inside Aura Mall
Aura Mall, E-8, Arera Colony, Bhopal, Madhya Pradesh
+91 93 0015 9802

Hiland Park
Metropolis Mall, Hiland Park, Em Bypass, Kolkata, West Bengal
+91 93 3788 0730

SP Mukherjee Road
135G, SP Mukherjee Road, Kolkata, West Bengal
+91 93 3230 1613

Raja Dinnendra Street
118, Raja Dinendra Street, Fariapukur, Kolkata, West Bengal
+91 93 3371 6859

Dattani Square Mall
Inside Dattani Square Mall, Shop No. 7 & 8, Thane, Maharashtra
+91 93 4458 4334

Rustomjee Business School
Inside Rustomjee Business School, Rustom Irani Marg, Mumbai, Maharashtra

Phoenix Paragone Plaza
Shop No. U-40, Phoenix Paragone Plaza, Mumbai, Maharashtra

Peninsula Business Park
Peninsula Business Park, P5, Food Court, Mumbai, Maharashtra.
+91 93 4458 2635

Tilaknagar
11, Akshata Building, Opp Sahkar Plaza, Mumbai, Maharashtra

Multi Function Complex
Amazing Hotel, Multi Function Complex, Raipur, Chhattisgarh



View More Information...

Customer satisfaction rating
81%
Complaints
637
Pending
0
Resolved
507
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed

Cafe Coffee Day related photos (226)

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Cafe Coffee Day Complaints & Reviews

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 pd002 on Oct 18, 2020
Hi,

I visited CCD at Connaught Place, Delhi on 17th October 2020. We ordered one cold coffee and one cappuccino. But was billed inappropriately and upon discussion was informed that the bill is correct. I have attached a copy of the bill here as well. The bill was huge and also of not the items I had ordered.

Complaint Status


[Oct 18, 2020] Cafe Coffee Day customer support has been notified about the posted complaint.
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     kundan1234567 on Oct 7, 2020
    Hello my name is johnson mukhia former staff of ccd at darjeeling. My employment id is a146330.
    I request to ccd head-office kolkata for my pf no. (Uan no.) from last 1 month, but they didn't response my call and message.
    I worked at ccd for 2 years but till now i didn't get my pf account.
    Johnson mukhia
    Employment id - a146330

    Complaint Status


    [Oct 07, 2020] Cafe Coffee Day customer support has been notified about the posted complaint.
    Dear Sir,

    We'd like to look into this. Please mail your contact number at [protected]@cafecoffeeday.com for us to investigate this further.

    Regards,
    Team Cafe Coffee Day
    kundan1234567's [Complaint's author] reply, Oct 8, 2020
    Sir sent a mail, I haven't get my PF till Now
    kundan1234567's [Complaint's author] reply, Oct 8, 2020
    Sir I sent a email but till date I don't get my PF No.
    Dear Sir,

    We'd like to look into this. Please mail your contact number at [protected]@cafecoffeeday.com for us to investigate this further.

    Regards,
    Team Cafe Coffee Day
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       Rony Rtr on Oct 2, 2020
      Hi team my contact number is 79894t7657.
      I got multiple vouchers of CCD worh 3000rs due to pandemic they went expired after lockdown contacted CCD in hydarea manager said can't help directly.
      Need help

      Complaint Status


      [Oct 02, 2020] Cafe Coffee Day customer support has been notified about the posted complaint.
      Dear Sir,

      We'd like to look into this. Please mail your contact number at [protected]@cafecoffeeday.com for us to investigate this further.

      Regards,
      Team Cafe Coffee Day
      Complaint comments  Add a comment

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        Cafe Coffee Day — Not received deposit back even after 7 months of returning the coffee machine

         jacs_john on Sep 29, 2020
        We are a cafe and we had hired the coffee machine from cafe coffee day considering this might enhance our business and attract...
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        Cafe Coffee Day — no social distancing being maintained

         Baishali Choudhury on Sep 27, 2020
        Ccd vip road, koyla bihar kolkata has set up 4 tables outsides for customers who smoke in a very small area, hence not abiding...
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         Verghese N I on Sep 23, 2020
        Model no. Indus+
        Machine number : indp-1816
        Branch : cochin

        Complaint Status


        [Sep 23, 2020] Cafe Coffee Day customer support has been notified about the posted complaint.
        contact no[protected]
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          Cafe Coffee Day — vending machine - refund not received

           [email protected] on Sep 22, 2020
          Hello,

          Our company "claim accurate medical billing india pvt ltd" situated then in anna nagar chennai at the...
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          Cafe Coffee Day — Street dogs

           Rafaan on Sep 22, 2020
          Dear sir/ma'am,

          We have been in trouble by the increase in the number of street dogs. They are wild and chasing...
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          Cafe Coffee Day — No action regarding my complaint

           avichal_mishra on Sep 14, 2020
          I purchased ccd coffee machine on 19th nov 2019 and it's in warranty. I written mail to ccd on 19th august as while making...
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          Cafe Coffee Day — Issue about refund

           Harshitha20 on Aug 15, 2020
          This complaint is regarding the refund which did not take place in the last 72hours.
          The order at the ccd cafe was...
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          Cafe Coffee Day — Security deposit not returned

           rasi cool zone on Aug 11, 2020
          Hi team,

          I have returned the rental coffee machine to ccd authorized distributor "maa agency salem" with complete...
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           Neelima Maheshwari on Jul 29, 2020
          My wake up machine is not working, below mentioned are the details:

          Serial No. - M18120869
          Date of purchase - 21/01/2020

          Complaint Status


          [Jul 29, 2020] Cafe Coffee Day customer support has been notified about the posted complaint.
          Hi Neelima,

          This is unexpected. Your issue has been noted and has been escalated. Our team will get in touch with you soon. Thank you for being patient, we appreciate it.

          Regards,
          Team Cafe Coffee Day
          Complaint comments  Add a comment

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            Cafe Coffee Day — pf withdraw issue

             susankar chowdhury on Jul 12, 2020
            Hi sirmam,

            I was an employee of your ccd from[protected] in hyderabad location, store prasad imax.
            I...
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            Cafe Coffee Day — unprofessional coffee day roasting and retail outlet - bangalore

             guruts on Jul 11, 2020
            Dear sir/madam, (Ccd senior customer management team)

            It is with regret that i raise this complaint on your...
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             seshadri ghosh on May 17, 2020
            Dear Sir,

            We are traveling from Bangalore to kolkata.My wide wanted to use the loo but she was rejected at ur outlet.


            Usage of toilet during lockdown.
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              Cafe Coffee Day — refunding pf [Resolved]

               [email protected] on Apr 14, 2020
              Dear sir,

              I am gagan deep (A138983) fromchandigarh. My resign letter was submitted on 22.02.2020 to the hr...
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              Cafe Coffee Day — overcharging for water bottle [Resolved]

               Amit4563 on Mar 21, 2020
              Recently i went to a ccd outlet at medica hospital, ranchi. They asked ₹50 for a bottle of water. Although i didn't look...
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              Cafe Coffee Day — fraud I received used and damaged product received [Resolved]

               sumitsaxena15 on Mar 16, 2020
              Sir
              i want to tell you that i have ordered milk frother from caffeecoffee day website on 29 February, 2020 PO number...
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              Cafe Coffee Day — bill not received - overcharged

               rajesh_ccd on Feb 28, 2020
              Today[protected] @ 7.30 pm visited ccd outlet, damodar villa, kothrud, pune. And ordered combo of mischief coffee + cheese...
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              Cafe Coffee Day — regarding unhygienic food providers [Resolved]

               [email protected] on Feb 2, 2020
              I dono why only CCD Marathahalli branch is serving with non higenic sugar for a coffee worth of 250rs. I think after death...
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