Cafe Coffee Day Complaints & Reviews

Dear CCD Team,

This is a notice regarding the outstanding security deposit of INR 25, 000, paid in 2021 for the coffee vending machine. The machine was returned in April 2025, and as of today, we have still not received our refund.

Despite repeated attempts to resolve this amicably, we have been met with persistent delays, unanswered calls, and a lack of clear communication. This is an unacceptable breach of...

I recently visited Cafe Coffee Day outlet, where we ordered quite a few items. We paid the bill and went back and when we checked the bill later, we found out that the cashier had added extra addon chocolates worth 100 rupees twice in our bill even when we hadn't ordered it.
This is very unethical behavior on the part of CCD and is not at all acceptable

Hi Sir Ajay Bhoir, I was working for Cafe Coffee Day Mumbai from 09th dec 2016 to 31 May 2017. I have not claimed my PF amount yet. I checked in salary slip the comple PF number is not mentioned.

Ajay Bhoir
EmpId:A136570

I leased a coffee machine from CCD and it has been 6 months that I have returned it and they are not refunding the amount.

My outlet CAFE THE TWINS located in siliguri, west bengal, India had a CCD coffee vending machine bearing serial number 19020 model: INDUS which was permanently pulled out upon my request on 30/08/2021 by MR.JAGADISH SINGHA [MOBILE NUMBER [protected]].

i was assured that the amount of Rs. 25000 security deposit would be credited to my account within the next 1 days.

The representative of the company Mr. Joydeep [mobile no. [protected]] started ignoring my calls and even after multiplecomplaints and reminders to the customer care the matter has been completely ignored for three years.

Seeking help.

Dear sir,
Iam DHARANALA.laxminaryana i had worked in AMALGAMATED HOLDINGS (P) LTD FROM 2000 TO 2005..My PF number in my office provided NUMBER KN/23612/498...But when iam visited Bangalore PF office

manually registered 545 number an another person...but entire details is my family details on the same number 545.. so that i have raised complaint also through advocate and 17 years completed but till

date there is any response..i have also visited 4 to 5 times but my PF settled on the 498 number but i have not received this amount ..naveen kumar has received the same amount on the same number..

BUT my company said to me PF people done wrong settlement..so that my company will again provide any letter proof from their side regarding my PF settlement.. please consider my mail and my ...
Note my number [protected]..
Please find the attachment...

I bought the machine but ever since then i am unable to use because of the unavailability of the capsules. I would like to request a solution for all the people who had bought such a expensive machine (14.5k) where they depended heavily on the company to provide the capsules on the regular basis and they stopped making them without informing them or giving them some sort of solution.

The Orion Wakecup capsules coffee machine has been sold but the company not providing the capsules rendering the machine useless. The capsules be supplied so that we can use the machine

Hello Sir I am Playing free fire from last 3years but suddenly I saw that my account is suspended as someone used it for some unusual activities. I have spent more than 70000 on this game. Please unban my account it's a request please I have reached this level 76, by hard work. Player name-scerydead.Player Id[protected]
In game like 23000
Plz sir unban my free fire account
I will request you

Few days back, CCD at Sector 11, CBD Belapur, Navi Mumbai, Maharashtra; have started forcing their customers to buy 2 items atleast while placing the order, otherwise the order will not be processed (even if you are visiting alone). When I asked the staff about the same, they said the order has come from higher management and they want to push the sales of other merchandise ( cookie / chocolate / chips / junk food). I generally dont prefer sweets and junk food. I go to this place coz I like coffee. This strategy of forcing customer's to buy things is really pathetic.

Dear [Employer],

I am writing to express my disappointment and frustration regarding the non-payment of my salary. As you are aware, I resigned from my position at cafe coffee day five months ago, yet I have not received any payment for the work I performed during my time with the company.

I have tried to reach out to you and the company's HR department several times to inquire about my payment, but I have not received any response. This lack of communication and disregard for my rights as an employee is unacceptable.

I would like to request that my outstanding salary be paid to me as soon as possible. I have bills and other financial obligations that I am unable to fulfill without the payment owed to me. Furthermore, the delay in payment has caused me significant stress and anxiety.

I hope that we can resolve this matter amicably and without further delay. I look forward to hearing from you soon.

Sincerely,
Vinay
EMP ID:- A169412

This is regarding uncooperative behaviour of staff present in Yatharth Hospital, Greater Noida West. I ordered a cup of chicken of noodles which was ₹35, I gave him a ₹200 note which he refused to accept so I gave him a ₹100 note which he again refused saying that he didn't have any change. When I asked him that there were a lot of people ordering from him since the morning so there must be enough change available he simply said "what can I do?" I obviously walked away and didn't order. This isn't about not getting my order or he did not have any change the problem is that the staff simply doesn't not care even if he did not have any change he could have talked to me to find another way of payment maybe online or card but no he didn't care. This behaviour is never appreciated specially when the store is in a hospital, people are already tensed and irritated of various reasons and staff like this just exploits their position because they know that the people can't buy food/beverages from elsewhere. I have been to CCD a lot of times and never had this kind of experience.

Hello,
As I’m regular customer of ccd jp nagar facing this issue frequently, the employees constantly ask to order after me billing for cold coffee every 1 hour I’m expected to bill. How can someone force their customers to order inspite of me wanting nothing. There is no policy such as to make customer forcibly ordering. One more issue is that prices have been increased 25% on cold coffees that would be fine but no one has the authority to ask customer to make bill of 2 items if we are of 3 people i want this issues to be solved asap

My name is Pankaj Choudhary
Employee code is A79353
DOJ : 25.04.2013
I request to Kindly provide my UAN number for my PF withdraw.
I will try to contact but there is no response from you side so Kindly provide my UAN Number and solve this problem as soon as possible.

I'm Vaibhav Basically from Mumbai. I was looking for ccd bear by Indore.when I was found later got order black coffee and other 2 classic coffee. but glasses are so dirty and unhygienic. My personal choice was going to down to choose coffee now, ... 😞😞

I was working in CCD since feb 2015 and as per my salary slip Im paying every month 600rs for my PF but the UAN number was not given to us and I cant apply any PF request.. I try do get an UAN number online they give it but not able to activate coz the company is not able to get it link to the establishment. so what is the best option to get the PF?

I visited CCD lake mall kolkata branch on 11/03/23 at around 8:30PM. Ordered green tea (300ml) and banana chips. I had asked for an extra cup because I wanted to share the tea with my partner. To which the staff denied and said your order amount is too small for an extra cup. I was insulted infront of other guests leaving me with no other choice but to leave their outlet without consuming my food.

Very unprofessional company, Their employees don't reply, ignore my mail, messages and calls. I have surrendered my machine, MACHINE NUMBER = CLST20941 on 06/04/2022, My security deposit of Rs 25, 000/- is pending since then.
They provide different different numbers, some of them have left the company and others dont pick up calls.
I am fed up of this company, dont ever think of taking machine from them. Its a total waste of...

I 100 mail to HR department but no one Single reply to me already 6 month left ccd but give me gravity payment me
Plz hepl me

Hello Team,

On 13th of December 2022, my wife and I visited the CCD outlet at Gundulpet and ordered snacks and coffee worth Rs. 1061. My wife paid the amount but due to network issues, the amount initially wasn't debited. So I paid the amount through my Gpay and 5 minutes later, my wife's account was also debited with the same amount.
We approached the customer executive Shiva with the screenshots and he noted it down and said that he'll report this to the accounts team and the money shall be credited back to one of our accounts (since it was a double payment) by 4-5 days. However, it has been more than 3 weeks and there hasn't been any response from the accounts team. Kindly help.

Regards,
Ankit