Cakesportal.com — Fraud company, dont deliver cakes

Website:Cakesportal.com

Had ordered a cake from this website which costed me 524 rupees for a half kg cake and was supposed to be delivered on 31st december for a friend's birthday. I had made the payment online via google pay. No tracking info and absolutely no updates regarding the cake. The cake wasn't delivered at all. No contact number. I sent them a hell lot of emails for which they reply saying, you have to be 250 rs extra delivery charge to deliver to the pincode I had given ( after the birthday got this email) . I strictly refused to pay and demanded refund. After almost 1 and half week, they refunded money to their website wallet. Not to my account. I was forced to buy again cause it would be a waste otherwise. I ordered the same cake to my address. They did send the cake but it was no where near what I ordered. Looked like a simple vanilla cake from a local bakery whose actual price wouldn't be more than 250 rs. This is a completely fraud website, they neither deliver cakes to proper location, and even the refund wont happen. In return they send u some cheek cakes for the heavy amount u paid instead of refund .
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I ordered bouquet of rs 499 which was supposed to be delivered on 14th feb between 8am to 12 am and order was prepaid but neither I received my bouquet nor any tracking was available.customer care service is not replying to my emails.

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