Calcutta Electric Supply Corporation [CESC] — bill for aug 2017 paid but disconnection notice sent in sept 2017 bill

I pay my bill through internet banking bill payment every month. Though payment was made of rs 1710/- on[protected] for august bill a disconnection bill is sent for sept 2017 with amount of aug bill included with due date on[protected].
Uco e-banking

Mr. Chanakya sarkar

Payment information
User reference number [protected]
Payee name cesc
Payment amount 1, 710.00
Payment date (Dd/mm/yyyy) 17/09/2017
Debit account id [protected]
Payment status success
Other information
Payee type standard payee
Payment instance no 00001
Payment remarks
Consumer code
Consumer code [protected]sri prosanta sarkar

I have given above the cyber receipt of successful payment for aug 2017.
Pl. Resolve the issue before[protected] so that i may pay only the sept 2017 bill.

Mr prasanta sarkar
Customer id: [protected]
Consumer no. [protected]
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir,
I am one of your consumer([protected])and my customer id is [protected]. This is to inform you that my mobile number & Email id given is wrong & need to be change.
My mobile number is [protected]. And my Email id is: deben.[protected]@gmail.com.
Plz do the actions immediately.

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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