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Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] — Bill paid but not confirmed by cesc

Address:Kolkata, West Bengal, 700014
Website:www.cesc.co.in/?page_id=1606

Hi,

I have paied CESC bill through net banking and the transaction status was successful.However i have received a message from CESC saying that my bill has not been paid yet.
Since the amount has been deducted, I am not able to understand what to do now regarding this..I tried to check the the bill payment status but could not find the link for it.
Please find details below:
Customer ID. [protected], A/c Month Apr-16, Transaction Date[protected]
Transaction Ref No [protected]
Contact no: [protected]
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3 Comments

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Comments

I just had a discussion with CESC customer care, and according to them the bill has been paid successfully.
but complaint executive said that i have to pay the bill again.
Reply
are you making fool to your customer, here we are requesting for solution and you call us like anything., , just received a fake call from CESC [protected] and said that He is director of CESC, he needs account no and expiry date. and then OTP..

since i used two way to login into account, he tried with (OTP) way and not able to login into my account, after that within 2 minutes i received a call from AXIS bank saying that my account has been locked due to wrong PIN.
just got another call from the same no, that he needs my secure password to update my account correctly.
when i denied, he started abusing me.

Is this way you people provide support to your customer.
The group name is Consumer Complaints..But where to complain regarding your fake action..
how can anyone trust this website and provide personal information like phone no..
you people are giving an opportunity to those people to use this no and make your own customer
Reply
please do not trust this website
Reply

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    View all Calcutta Electric Supply Corporation [CESC] contact information