Calcutta Electric Supply Corporation [CESC] — Correction in meter reading

Dear sir
This is to inform you that I have submitted complaint letter with every supporting relevant documents docket no.
[protected] dated 2nd September 2020.
[protected] dated 8th January 2021.
to
Sr commercial executive
South West regional office
CESC Ltd,
P-18 Taratalla road, Kol-88.
Regarding this matter.
But sorry to say they have not taken any action till date.
On the month of June 2020 bill received of amount Rs 7280/- against unit reading 9126 whereas actually appeared in meter 8001 unit.
Apart from this they have sent many more bills without correcting the abnormal with pseudo printed reading which has been paid to you, now bill received for the month of December Rs 1150/- includes emi Rs 517.92 out of 10 installment.
Now present reading appeared in meter actually 8535 on 27th January 2021 by CESC representative.
Now is questions to you
Why i pay the installment of excess of pseudo reading bill? and
who can compensate me for excess payment given to you than accruals?
So, I request to you kindly correct my reading and refund my excess payment to you which have been already paid to you according to your wrong bill immediately
Again I request to you kindly take drastic action against this harassment to me .

Meter no.[protected]
Consumer no. [protected]
Customer ID. [protected]
Name. Swapna Ghosh
Mobile No. [protected]
Email id. [protected]@gmail.com