Calcutta Electric Supply Corporation [CESC] — non-receipt of e-receipt for the cesc bill being paid through rupay debit card.

Address:	Kolkata, West Bengal, 700006
Website:	www.cesc.co.in

Sir,

This has reference to the captioned subject, in respect to consumer id : [protected], consumer no. [protected] for bill no. : [protected], bill date : 04/11/17, electricity bill for the month of october 2017, in the name of sm sarla devi mall, 353 upper chitpore road, kolkata - 700 006.

We had paid the referred electricity bill, amounting to rs. 780.00 after availing the discount on 12/11/17 at 02:30 hrs. And this time being the otp sent to my cell phone for the confirmation at the payment gateway for finally crediting the amount from my e-wallet (Rupay debit card) to the account of the beneficiary i. E. Cesc ltd. The record being saved in my cell phone for future references if required by your valued end.

But unfortunately i could not get the e-receipt for the aforesaid payment made to the account of the beneficiary although we had again been in receipt of a confirmation message for the debit of the aforesaid amount from my e-wallet by my banker at 03:38 hrs. As on the same date.

It is earnestly requested to kindly look into the matter for the sake of natural justice.

This is for your information, record and early necessary action please.

Yours sincirely

Smt. Sarla devi mall
Cell no.[protected]
E-mail : [protected]@rediffmail.com