Calcutta State Transport Corporation — Irresponsible and rude conductor

Address:	Kolkata, West Bengal, 700056
Website:	www.consumercomplaints.in

Sir my self boarded a cstc bus routed from howrah to dunlop around 9 p. m from burrabazar mg road. i boarded the bus as it stopped near satyanarayan park and asked the driver to halt as my father a senior citizen was following me. the bus didn't stopped properly and my father was about to slip at the time of boarding. i asked the conductor sitting just beside the gate to why he didn't helped in stopping the bus when he clearly saw that a senior citizen was boarding the bus. first of all he argued with me that burrabazar is not a stoppage so he is not required to stop and he doesn't want to be get fined by the traffic police. but to my knowledge burrabazar is a stoppage on mg road. i argued with him to which he started a heated argument with me that it his not his responsibility to stop the bus. he said he didn't invited me to board the bus. i asked him to show the chart for the stoppage to which he refused and argued to go to police station to enquire about the chart. he abused me for a long time with a very heated argument being totally unaware of his responsibility. my father could have slipped down while boarding the bus. the strange part is that the conductor instead of feeling negligent started arguing with me with totally wrong excuses. is this the type of service and behaviour we expect from a sate bus transport. instead of helping the passengers to board the bus he is arguing with them with totally wrong facts. how shameful of him. i request the concerned department to please take strict action against such irresponsible conductors. my ticket numbers are 5883833/4.i could not properly note the registration of the bus number but it was something WB 05 005. route enlisted on the back of sign board was S- 32. the bus had cctvs installed which may help you to study the whole incident. i hope these details may help you to identify the bus and the conductor. in anticipation of your reply.
manish poddaar, [protected]