Calcutta Telephones Complaints & Reviews

My Tele phone no. is 24018140 , my landline connection is out of service ( dead ) from last 4 weeks . Several times I have lodged a complaints but no action is taken till now....

My Telephone No Is[protected] is out of order from 13.07.2010 my complain no is S5988 dated 13.07.2010 , nobody from Calcutta Telephone turned up to restore my phone.I h've again made complain maually to New Alipore Telephone exchange on20.07.2010.
Mahesh Golani
New Alipore
Kokata 700053
...

My land line is dead for last 4 days & complain no 22802198 is not registering
complain.BSNL land line no 22806182...

My land line (No.[protected] is getting out of order again and again since April 2010. During May'10 the telephone was out of order for about the whole month. I booked complaint repeatedly at BSNL automatic fault booking service but in vain. Nobody did anything. Phoned the local exchange but still no result. Then I faxed a letter to the Public Relation Officer - Nodal Officer (Public Grievances) on 24th June'10. On 25th suddenly...

I requested ten time BSNL for reset broadband password through customer care no “[protected]”. But my problem not address properly. Customer care official without listening the problem disconnecting the telephone line.

Customer care no “[protected]” officials not available after 6 pm. Auto registration is possible after 6 pm. But auto registration problems are ignores by BSNL Customer care officials.

I...

My broad band service from BSNL Kolkata Telephones is working intermittently for the last two months. In spite of this I have received an abnormally inflated bill of Rs 4,000/- for broadband usage. My usual bill are within the allowed download limits and has never exceeded Rs. 250/-. Moreover, I was out of the country from 16th Feb to 8th April. Either my connection is being used illegally by some persons or the billing is erroneous...

I am customer of BSNL's Calcutta Telephones; my phone number is 2564 6540 & customer ID is :[protected]. Calcutta Telephones offered 20% rebate on broad band charges to Government and Govt. Undertaking employees. I applied on 10 Jun 2009 with employer's certificate for the rebate and submitted the application with their customer care office at my home telephone exchange i.c Panihati Telephone Exch.. Surprisingly they have...

Calcutta Telephones with much doll drums to promote their broad band service offered 20% rebate on broad band charges to Govt, and Govt Undertaking's employees. I applied for the rebate on 10/06/2009 on rental for broad band service for domestic usage. At the same time I switched over to unlimited download from Home 500 plan. The there was a promotional offer for unlimited broad band service @Rs500/- pm for six months, the actual charge...

WE ACCEPTED MANIKJOD OFFER FLOTED BY BSNL AND A CONNECTION WAS RECEIVED (NO.[protected]) AGAINST LANDLINE NO[protected]. WE ARE RECEIVING BILLS FOR THE MOBILE CONNECTION FROM BSNL ON EVERY MONTH AND PAYING THEM REGULARLY. BUT THERE IS NO NETWORK AVAILABLE IN MY HOME AT GARULIA, DAKSHINPARA, DIST. 24 PARGANAS(N) WITHIN JURISDICTION OF KOLKATA(CALCUTTA) TELEPHONES (where the landline is installed). I WANT DISCONNECTION.

This...

My modem, Model No.C2110, went out of order on 20th September and ever since I have lodged 5 complaints :
Date Docket No.
22.9.09 E8197
26.9.09 F0505
09.10.09 G0820
21.10.09...

In the month of Dec.08 a work order was issued for shifting my landline telephone 24411889. It could not carried out till Oct.2009. During the period I was compelled to pay the rental throughECS. I stopped the same in Oct.2009 and requested to cancel the long pending work order and allow me to surrender the telephone on 15-10-09. The BSNL is harrassing the consumer and sending from this office to that office. All relevant documents in this...

Sir,
On Last seven days my telephone no [protected] has been found complete dead off and on.When it becomes dead, for testing, I have tried to call from my mobile and on the screen of mobile it is seen that the said telephone no is busy.I think that there is something wrong and some conspiracy behind it.
I apprehend that my telephone bill may increase by the unauthorized ghost call by the miscreants tapping my telephone line....

my manikjode mobile no [protected]. account no[protected].
my complaints are: 1) in bill no[protected] dt 10/08/2009 SMS usage charge billed Rs 8.80 for 6 no local bsnl sms. but the sms rate is rs 0.25 per (150 character) sms.
2) i have submitted ecs form duly filled up endorsed by my bank with a cancelled cheque on 23.06.2009 at bsnl office, salt lake. but no response till today....

Dear Sir,

My telephopne no.23587371 went dead sometime in the last week of July instant.Lodged a complaint on 2.8.2009(docket no.E1134).The lineman visited on 5th August 2009, checked the line and advised that the "Splitter" has gone out of order, he would submit a report the same day, it would be changed hopefully next day and It is available with Office only.Till then my broad band operates but phone line is dead.I...

Last Saturday (August 1), my telephone[protected] went out of order. I lodged a complaint (Docket No. D 1711) and since it was a Saturday, waited for two days. On Monday, I called up the DE external's office (Ranikuthi) and was told that it will soon be repaired. It has been more than four days, and I have called them several times, but nothing has happened till now. My work is getting hampered because of this....

my broadband connection(on[protected] is not working since 11.07.2009. i have registered a complaint on 12.07.2009, my docket no being x5833. even till now there has been no action from their end.. and my broadband is still not working...I have given them several reminders by calling their helpline nos but still no response...

its really frustrating as we are dishing out Rs 600-700 per month when the service has been off since...

Sir,

I am the customer of landline & broadband of calcuttatelephones.My phone no is[protected].From 19 june my phone was completly dead.For this reason, broadband was also not available.I docket this fault on 23 June.Till now nothing has done from bhatpara telephone exchange.
I informed all the concerened persons of bhatpara exchange repeatedly including DE External(Mr. B.B. MOndal[protected], Tapan Mazumdar,...

Dear Sir,
In spite of my payment of telephone bill for my telephone no [protected] for the month of April 2009 on 23.05.09 to Howrah telegraph office as a long practice, till to day ie on 17.05.09 at 9.12 A.M it is not yet acknowledged in their web site of bill presentation.
I am submitting this, attaching the relevant file showing the documentary evidences in support of my claim.
I hope they will be kind enough to wake...

Myself is a consumer of Calcutta Telephones ( Under BSNL) since 1998. My present Telephone connection is[protected] under Kalindi Telephone Exchange.In the recent outcome of storm " AILA", in my locality, large number of telephone connections got affected as the post carring your DP box have been damaged by up rooting of a tree. This has been reported in your Exchange in due time, but surprisingly no action has yet been taken by...

I was on the Home Plan 500, till November 2008, when the much hyped advertisement was publicized widely with BSNL ' REDUCES ITS RATETO RS.500/- UNLIMITED'. On applying for the same I was told that they would intimate the effective date to me, which they never bothered to do so. Instead they stopped displaying the usage chargeable details from 6th December, 2008 to ' 0 ' units everyday and the final chargeable units showed...