Can Fin Homes — Home Loan Interest Rates

My Home Loan Interest rates have been increased from 10% to 11% without any prior information and there isn't any information given or communicated on the change of Home branch for the Home Load account issued.

Several Emails have been unanswered like over a month's time.

In these tough times of COVID, as I understand there are schemes issued and interest rates are to be given lower. But there is no information communicated on the same.

To top it off, my emails are unanswered as ever.