Can Fin Homes — Not getting my full loan account details

Address:

Canfinhomes ltd, pondicherry

Sir,
My housing loan account is[protected]. When I sent mails for loan statements for filing it returns, no response from Pondicherry branch. I made numerous calls to manager. But he never responded. But he responded only after that I would file a complaint against him. That too just he forwarded what the website offers. Anyone who visits their website would be disappointed on seeing nothing on consumer portal. You cannot see or download your loan statement. It is not up to the mark for a financial provider.
My EMI payment is Rs 25000/- but they sent my payment as Rs 19000 plus. After I remind them, the manager manipulate the statement and send it to me. Now everything is on records. I also mailed them to provide my loan statement account from Aug, 2017 to till date. But no response. I feel something fishy. I need to recheck my accounts to decide what they are up to.