Can Fin Homes — Overcharging interest rate

Address:

Rohtak

Loan no.[protected]Lap)

File no.[protected]

Dear sir

With reference to the above loan, which was started on 01.10.2015, i have been repaying rs 19, 000/- per month.in order to reduce the interest rate as advised by your branch i have paid rs.5909/- on 16.08.2018. After this payment, they have started charging less interest rate but for only next 3 months. After 3 months they started to charge the same interest as before. While paying the amount without any break till now (July 2020) i have approached the branch many times to rectify the same and each time i have been told that they were waiting approval from head office to rectify the same. Its been almost two years since i have been chasing but without any success.

You are requested to look into the matter urgently and do the necessary at the earliest

Thanking you

Yours truly

Narender

Mobile: [protected], [protected] _