Canara Bank — about fraud loan

Address:

Meerut, Uttar Pradesh

Respected sir/ma’am

Greetings of the day!!

Myself kamlo devi w/o late pratap singh want to inform you that on 14th sep 2017 around 1:00pm i received a call from mobile no. [protected] which introduced herself branch manager of canara bank
And asked me to deposit the loan amount which is taken in 2014.
(Canara branch details and address v. + p. Puth khas distt. Meerut state uttar pradesh pin-250502 ifsc code: cnrb0004272
Micr code:[protected] branch code: 004272)
By knowing this i got shocked because i has never applied for the bank loan from your or any other bank.
On 15th sep 2017 i reached canara bank pooth khas with my aadhar card and pan card and requested the authorities to tell me about the matter in brief that of which loan they are talking to me on phone.
After seeing me the manager and the field officer got shocked i am unable to know the reason of their reaction. I keep requesting but they didn’t tolded me anything. Then the customer present their supported me and requested the bank authorities to explain me why they called me about loan.

Then they tolded me that in 2014 the loan of rs.1, 40, 000 is given by our branch on your name but the photo is not yours and the lady in the photo is too young then you.
Respected sir
• the bank authority has open a fake account.
• they has not taken aadhar card and pan card. They having only vote id card having someone other photo.
• then they issued kissan credit card on my field land without my knowledge and information and gurantee. Even no verification is done from my village peoples or pradhan or on my land.
• the field officer is responsible for such fraud matter and the present manager. It should be verified by the field officer that where you have verified the lady the place should be spotted. What is my fault the bank manager and the field officer and the other members involved in this matter are responsible. The guarantees should be asked to pay that fraud amount or to address that all team who done this fraud.
The present bank manager mamta agarwal is pressurizing me mentally to pay the loan.

Respected sir my age is around 80 years. Being a widow i request to arrange a team for cross verification from pooth khas manager and field manager regarding this matter and make me free by all this.in this regard i will be with you anytime you need me i will be their.
Such cases hurts your bank goodwill and brakes customer faith.

Looking for a positive response.


Thanks & regards

Kamlo devi w/o late pratap singh ([protected])
Village shapur jainpur, rohta road
Opposite arnawali village
Meerut (U. P)
Contact no. [protected]