Canara Bank — amazon net banking payment failed but money being deducted from account

Address:Bangalore, Karnataka, 560005
Website:amazon.in

Hello, i ordered something online on amazon & chose to go for net banking like i normally do; after the payment was made, and the money being deducted from my account, i got a message that the payment has been failed. I ended up cancelling the order on amazon thinking i will start fresh.

I contacted amazon to look into this & they want to get in touch with the bank.

The order number is[protected].
The transaction date: 1-1-2018.
Transaction id: billdsk-lcnb[protected]-billdsk
Amount deducted : 798.
Bank code : 407

Please advice!

Thanks,
Rashmi g s.
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