Canara Bank — amount debited but not sent to the destination

Address:624619

Dear Sir,
Reference:
A/C no:[protected]

I made a transaction on 16/11/2017 for which a sum of ₹2535 was debited for spicejet ticket booking but not sent to the destination.I filed complaint against this through email but no steps were taken yet.canara bank customer care representatives are not responding properly.kindly take actions to refund the sum of ₹2535.
Thank you!
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