Canara Bank — Amount debited from canara bank but not received at Amazon

I have placed an order on 08 july on amazon any paid rs 1448 through amazon pay upi. My amount debited from canara bank but my order cancelled because amazon didn't get confirmation from canara bank side. So amazon provide transaction id that they didn't received money and told them to me that it must be refunded through canara bank within 7 working days. I waited and talked twice in bank but they didn't resolve my issue.

Transitions id for bank reference below.

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Regards
Neeraj kumar solanki
Canara bank customer
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