Canara Bank — apollo munich insurance-claim reg

Address:

Namakkal, Tamil Nadu, 637 018

Sir,
Good morning. My father name was k. Srinivasan he was holding canara bank account in pillanallur branch which was near to rasipuram. My father have a agriculture loan in your reputed bank and while taking the loan the manager asked to put to a medical policy in apollo munich insurance and my father was not much interested to have a policy with unknown company.
Only because of bank manager of canara bank he was convinced and taken a policy. The insurance agent came named mr. Sivanandham. He just like given a form and asked to sign in front of the bank manager he asked the detail regarding the medical policy. He just informed that it will cover all kind of medical expenses and got my fathers id and address proof and signature in that form, thats it and no other detail provided by that executive.

Policy no. Pe00366886 / member id: ea00469950 sum assured of rs.1, 00, 000/- and now my father was affected by cancer in may month and the company asked to go for reimbursement and i have applied for the same and after 2 months they have declined the claim just informing that the cancer came because of smoking. From one year before of taking the policy my father was not having the smoking habit. And the agent was also not asked such deatils, if he asked such details and sure my father will inform and i have submitted the medical certificate to the insurance company stating that he was not smoker. Since he was not having the english knowledge to read the entire form. He have taken the policy only because of having the reputation on canara bank and words of bank manager.

My father and my family was entirely disappointed. Since my father was poor agriculturiest while taking a loan he was convinced to take a policy. I was trying the agent for last 10 days he was not picking the phone and i request you to please investigate in this fradulent activity and help my father to take medication and now even my father was not able to speak properly you can come in direct to my home. I will be thankful to you if you take neccessary action. My father mobile no.[protected], mother mobile no.[protected] and my mobile no.[protected] and even my policy document came with wrong address