| Address: Malkajgiri , Hyderabad branch, Ranga Reddy, Andhra Pradesh, 500047 |
Respected sir - Canara bank - Malkajgiri, Vani nagar . Hyderabad. My father is close to 90 years old .
We dissolved a fixed deposit and had to visit 3 times to take our cash .
Couple of people at counters are very rude and when approached bank manager, to our utter shock, she was quoting rules, apperantly, staff did not know about and was helping someone to withdraw cash in manager cabin . One of the customer actually got Vip service and could count cash in her cabin and walked out.
Am sure we can verify, date 10 jun, time around 1145 hrs . We have footage these days .
This discrimination is totally unacceptable, and even so, when temperatures are crossing 45.
I request you to kindly represent this on our behalf and stop this discriminating behaviour.
I hold account for more than 20 years, not any more, me, my family and friends would never like to be ill treated by your staff and more so over, indifferent treatment by manager .
Regards
Mahesh
Hyderabad
Canara Bank customer support has been notified about the posted complaint.
Thanking sir/medam