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Updated: Oct 21, 2025
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Canara Bank reviews & complaints page 125

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A
Abdullha
from Mumbai, Maharashtra
Jun 6, 2019
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Address: Dakshina Kannada, Karnataka, 575001

I sent 5400 on 31st may 2019 the money was debited but not credited to the creditor. When I complained it to the customer care they told to wait for 4 days and now its more than 4 days. The transaction ID is[protected]. My bank is Canara Bank and the branch is located in Valencia Mangalore. Its of no use visting branch they usually always ask us to wait even without listening to our complaints.
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    P
    Prasuna Enugu
    from Mumbai, Maharashtra
    Jun 6, 2019
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    Address: Chittoor, Andhra Pradesh

    On June 30, 2018 I taken loan in Canara Bank @tirupati, KT road branch-agriculture loan. For renewal process they are not accepting to pay interest only. Manager saying right now need to loan amount and interest otherwise you need pay huge interest rate. Canara Bank in other branches are allowing to pay interest only for renewal process. Please take necessary action on that branch.
    Canara Bank customer support has been notified about the posted complaint.
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      K
      Karthikvaishu123
      from Mumbai, Maharashtra
      Jun 4, 2019
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      Address: Thathanur - melur , udayarpalayam taluk , ariyalur district, 621804

      Hi sir .. this is karthikeyan.k from thirumanur.i have an account of Canara bank in thathanur village, ariyalur district. today (4.6.19) 5.20 pm .. I went to keelapaluvur ( 621704 ) bus stop for withdrawing cash from India 1 ATM ... But unfortunately the cash amount 500 would be debited from my account... But ATM screen displayed transaction " time out " .. so I am worried a lot about that ... So please check the transaction and to resolve the problem... Then recover my cash ... Please refund my cash amount of 500 rupees as soon as possible ... please reply me ...
      +1 photos
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        S
        snowrose
        from Chennai, Tamil Nadu
        Jun 3, 2019
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        Address: 1/396 Kamarajar Street Medavakkam, 600100

        Iam in Canara bank Mobile Banking Bill Pay option in Videocon d2h Recharge Two Times failed in 03.06.2019 amount of Rs.200 today 03.06.2019 Videocon Dish D2h Recharge amount of Rs 200 in Two times but in Two Times Transaction is failed but amount is debited our account to transfer but not received in Videocon D2h so Please refund this amount of Rs.400/-
        Thanking you
        +2 photos
        Canara Bank customer support has been notified about the posted complaint.
        Jun 03, 2019
        Updated by snowrose         Iam in Canara bank Mobile Banking Bill Pay option in Videocon d2h Recharge Two Times failed in 03.06.2019 amount of Rs.200 today 03.06.2019 Videocon Dish D2h Recharge amount of Rs 200 in Two times but in Two Times Transaction is failed but amount is debited our account to transfer but not received in Videocon D2h so Please refund this amount of Rs.400/-

        View replies
        My amount refund is initiated by Amazon but still that amount is not reflected in my account
        Authorization code 165245
        Reply
        My account no
        Customer id[protected]
        I purchased a mobile phone on amazon on 16th of this month using net banking method and the refund reference number is 116640 but it is not yet reflected in my account. As per Amazon it is refunded on 22nd of this month. I request you to check as soon as possible
        Reply
        1.as we have paid our dth tatasky bill, it shows transaction successfull but bbps failed and we paid our bill twice but we did not recieved recharge
        2.we also paid our tneb bill, it also shows transaction successful but bbps failed

        bbps transaction is failed - Comment #3724790 - Image #0
        bbps transaction is failed - Comment #3724790 - Image #1
        bbps transaction is failed - Comment #3724790 - Image #2
        bbps transaction is failed - Comment #3724790 - Image #3
        bbps transaction is failed - Comment #3724790 - Image #4
        Reply
        I am paying to e.b.bill Rs. 710 debited success but not crited electricity board so refund my money

        bbps transaction is failed - Comment #3836423 - Image #0
        Reply
        I am paying to e.b bill Rs.320 debited success but not credited electricity board. So refund my money

        bbps transaction is failed - Comment #3893536 - Image #0
        bbps transaction is failed - Comment #3893536 - Image #1
        Reply
        Iam in Canara bank Mobile Banking Bill Pay option in TATA sky d2h Recharge Two Times failed in 22-12-21 amount of Rs.200 today 22-12-21 Tata sky D2h Recharge amount of Rs 200 Transaction is failed but amount is debited our account to transfer but not received in Tata sky D2h so Please refund this amount of Rs.200/-

        bbps transaction is failed - Comment #3934796 - Image #0
        bbps transaction is failed - Comment #3934796 - Image #1
        Reply
        I paid EB bill Rs.260 from my Canara Bank Mobile banking on 08.01.2022. The amount was debited but the Bill amount still not paid. So refund the money
        Reply
        I paid EB bill Rs.260 from my Canara Bank Mobile banking on 08.01.2022. The amount was debited but the Bill amount still not paid. So refund the money

        bbps transaction is failed - Comment #3942405 - Image #0
        Reply
        On January 22, 2022, I paid the electricity bill of Rs. 2145 and did not reach kseb. But the amount is lost from the account. Please return the money to the account.

        bbps transaction is failed - Comment #3945002 - Image #0
        Reply
        I am paid 230/- for Airtel DTH but bbps status failed pls refund

        bbps transaction is failed - Comment #3960486 - Image #0
        Reply
        I have paid Rs.230 for Airtel Tv recharge through canara bank mobile banking. The amount is debited from my account but the bbps status is till shows as failure.. So kindly refund the amount Rs.230 which i have paid.

        bbps transaction is failed - Comment #3965633 - Image #0
        bbps transaction is failed - Comment #3965633 - Image #1
        Reply
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          S
          shradha mehrotra
          from Mumbai, Maharashtra
          Jun 2, 2019
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          Address: Kandivli w, Mumbai City, Maharashtra, 400067

          Myself shradha mehrotra.ac no-[protected] saving ac. I had done recharge on 6 the of apr 19 on jio no from jio app amt of rs. 349 got deducted from my ac but recharge was unsuccessful. After 10 days i called customer care they asked me to visit nearby bank. Their net service is bad. I visited twice to my bank they asked me to wait 14 days i went again still waited 15 days. Poor response because i did not get my issue solved.
          +1 photos
          Canara Bank customer support has been notified about the posted complaint.
          Aug 02, 2019
          Updated by shradha mehrotra           Plz try to contact Jio app. Bank doesn't have the money.
          View replies
          Refund proces on date 20 may of rupees 401.54 paise but not receive to the bank acount
          Reply
          Your refund of Rs.849.1 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
          but no refund received me yet, i call bank customer care and he say that no refund shows in your account, it take 45 days
          please refund me
          Reply
          Dear Sir

          My payment has been deduct my bank online shopping.but not receive in my account.The Authorization Code (Refund Reference Number) for the transaction is 393626. So please solve the issue as soon as possible.
          Thank you
          Sompal
          Reply
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            B
            brigu97
            from Vellore, Tamil Nadu
            Jun 1, 2019
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            Address: Vpo Ghiala, Pathankot, Punjab, 145101

            I bought a computer mouse from amazon.in of priced at rs. 599 on 24 mar 2018. Mouse was used so returned it on 28 mar 2018. Amazon initiated the refund on 06 may 2018 but i have not received any money in my bank account. The authorization code (Refund reference number) for the transaction is[protected] issued by amazon

            Name - vishwas basotra
            Acc no.[protected]
            Card no. - [protected]
            Reference no.[protected]
            +1 photos
            Canara Bank customer support has been notified about the posted complaint.
            View replies
            Please refund my amount 187.54
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              B
              brigu97
              from Vellore, Tamil Nadu
              Jun 1, 2019
              Resolved
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              Resolved

              Address: Vpo Ghiala, Pathankot, Punjab, 145101

              I bought a pair of headphones of sony from amazon.in of priced at rs. 11650 on 28 may 2019. Due to some personal reason i cancelled the order on 28 may 2019. Amazon initiated the refund on 28 may 2019 but i have not received any money in my bank account. The authorization code (Refund reference number) for the transaction is 415719 issued by amazon

              Name - vishwas basotra
              Acc no.[protected]
              Card no. - [protected]
              Reference no. - 415719
              +1 photos
              Jun 1, 2019
              Complaint marked as Resolved 
              Response was very quick, i got the refund within 2 hours after submitting the complaint.
              Canara Bank customer support has been notified about the posted complaint.
              View replies
              Today morning around 7am i got a message that said an amount of 299 rupees has been debited from my account.
              But I didn’t do any kind of transaction of my own.. plese check the issue and return bck my money my acc no[protected]
              Reply
              Amount it is not refund for so many days customer is not giving proper information and amount is not giving with so many days ok
              Reply
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                J
                jvd803
                from Kolkata, West Bengal
                Jun 1, 2019
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                Address: Alipore, Kolkata, West Bengal, 700023

                Canara bank, alipore branch kolkata west bengal
                It is noticed that from my sb a/c statement of 8th feb 2019; the ecs mndt chrg of rs. 177.00 debited to my sb a/c four times. There is no prior communication from bank and local officials are not aware of these transaction.

                This is a violation of rbi guidelines on ecs transfer.

                I would like to register a complaint on canara bank on this subject and take necessary step to reverse the entries and direct the concern not to deviate the rbi rule and trouble the customer.
                Canara Bank customer support has been notified about the posted complaint.
                View replies
                I am getting as invalid/unauthorized card even though I am entering correct pin.
                Branch : Bidadi
                Account holder name : Asha B S
                My card is not working since from past 4 months. Kindly activate.
                Reply
                Change my bank account mobile number
                Reply
                Priya Priya aj's reply, May 27, 2019
                I want change with my mobile number
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                  X
                  XPSunny
                  from Varanasi, Uttar Pradesh
                  May 31, 2019
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                  Address: Farrukhabad, Uttar Pradesh, 20962

                  My name is vishal singh and i had ordered saree of rs.382 (Indira designer women's art mysore saree with blouse piece) in amazon on 08/05/2019 and after 14/05/2019 i returned this order due to personal reason. And on 15/05/2019 which refund initiated
                  Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 202379 and told me to fill charge dispute form but indian bank doesn't have such policy. So
                  Please kindly respond to this complaint it's very urgent. My card number is [protected]
                  Thank you sir
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                    A
                    Anaay
                    from Chennai, Tamil Nadu
                    May 31, 2019
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                    delay in cheque clearing

                    Address: 641025

                    I hold a current account in the gandhipuram branch, coimbatore, tamil nadu.
                    So they have a clearing time of 1 pm and 4 pm from the cheque drop box which is only located inside bank branches, which are open only between 10 and 6. The cheques of the day taken are processed only once a day at 4 pm from the box, then are noted down and the next day someone collects the cheques and are processed. It is only on the third day, that the cheques...
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                    S
                    Seema B R
                    from Bhubaneshwar, Odisha
                    May 31, 2019
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                    Address: Canara Bank No-301li stage,vijaynagar D-block,hinkal,mysorer district, Mysore, Karnataka, 570017

                    Name: seema b r
                    Ac no[protected]
                    Customer id[protected]

                    My account is debited for 27, 000 on 30/5/2019 at 11:52 without my knowledge, the transaction is not done by me. (Passbook and deducted message info has been attached below)
                    If you need more info please write at “seemabrai95gmail.com”

                    Please find the suspect and refund my money as soon as possible.
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                      V
                      Vimal Chandra Jain
                      from Bengaluru, Karnataka
                      May 30, 2019
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                      Address: Canara Bank,main branch,Varanasi-221001, Varanasi, Uttar Pradesh

                      My name is vimal ch. Jain, i have an account in canara bank, varanasi main branch (Bans phatak & a/c. No. Is[protected]. I have done a transaction th. Canara hsbc obc life insurance portal for the yearly insurance premium payment of rs.25, 000/- on[protected] at 11.45 a. M. (Billdsk-qcnb[protected] client code) but this amount was not credited to beneficiary account but amount is debited from my account. I request you please refund my money or transfer it to receiver's account. My regd. Mobile no. Is [protected] and e-mail id : [protected]@gmail.com
                      Canara Bank customer support has been notified about the posted complaint.
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                      Shoping from paytm mall way debit card of canara bank my refund 153 is not come
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                        A
                        Aparna Z
                        from Delhi, Delhi
                        May 30, 2019
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                        I have booked a railway ticket using canara bank debit card and canceled it due to some commitments. I got a refund mail from irctc that they have refunded my amount but i didn't receive that amount. Below are the details regarding my refund.

                        Date of cancellation of e-ticket/date of failure of e-ticket booking: 26-may-2019
                        Refund processing date: 27-may-2019
                        Refund amount: 3465.0
                        Refund reference no:[protected].
                        Canara Bank customer support has been notified about the posted complaint.
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                          A
                          ashokbongale
                          from Bengaluru, Karnataka
                          May 29, 2019
                          Resolved
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                          Resolved

                          Address: OPP SRI RAMAKRISHASHRAMA, VINOBHANAGAR DAVANAGERE, 577006

                          Returned an item to amazon on may 20th 2019. Checked with amazon customer care and they are confirming that they sent refund amount to my canara bank account on may 22nd 2019 but refund amount 7299rs is not reflected in my canara bank account till today. Please find the last 4 digits of my rupay card for reference - 3574.

                          Please do the needful and resolve the issue asap.
                          May 31, 2019
                          Complaint marked as Resolved 
                          Received amount. Thanks for resolving the issue.
                          Canara Bank customer support has been notified about the posted complaint.
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                            P
                            priti mhatray
                            from Pune, Maharashtra
                            May 29, 2019
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                            Address: BE3 Simple Park Sasane nagar Hadapsar, Pune, Maharashtra, 411028

                            Hello,

                            Canara bank team,

                            I'm dr harshwardhan mhatray, customer of canara bank, a/c number[protected], (Imps ref no.[protected].
                            Branch - hadapsar branch pune, made one transactions for transferring funds to other a/c through impson 28 may 2019 transaction failed and money deducted from my account which i didn't get back in, the transaction was inr 5000. Want to know when it will get reverse to my bank account,

                            Thank you

                            Regards

                            Harshwardhan mhatray
                            Canara Bank customer support has been notified about the posted complaint.
                            View replies
                            I returned the kurti on amazon and they gave me refund on 14th may 2019 but till 29th may i did not get refund amt. The msg given by amazon is attached

                            imps transaction failed not rever - Comment #3446655 - Image #0
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                              S
                              Sherwin mathews
                              May 29, 2019
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                              Address: 1/9,North street, ammapettai, tricky., 620009
                              Website: Manchu. com

                              I am order mobile spare in maxbhi website at 08.05.2019. But this order was cancelled. Maxbhi assured maximum 15days this problem solved. Still today 21th day. My refund amount not added in my account. I am asked maxbhi they are told you asked our banking side. They complete this transaction in our side. So i am asking you. Please help and guidance to me.
                              Canara Bank customer support has been notified about the posted complaint.
                              May 29, 2019
                              Updated by Sherwin mathews                               Maxbhi order number 1672143.refund reference number 111711.
                              View replies
                              I did not get my refund from Amazon as Amazon is saying that they initiate my refund on 15 May but the bank has denied that they did not receive yet
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                                A
                                Ankit mandal
                                from Patna, Bihar
                                May 28, 2019
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                                Address: Mughalsarai h. No 34 manasnagar, Chandauli, Uttar Pradesh

                                My name is ankit kumar I ordered huwaei y9 2019 of RS 13990 in amazon on date 15 may 19 and after cancelled the order due to personal issue on 15-May-2019 and on 16 may 2019 amazon initiate the amount but i didn't get the money Amazon sent the Reference no. 325948 and told me to fill the charge dispute form but canara bank doesn't have such policy. Canara bank coustmer care says wait for 15 days but my refund initiate date is 21 may 2019. Please sir kindly respond to this complaint its very urgent.
                                E. Mail- [protected]@gmail.com
                                Thanku sir.
                                +2 photos
                                Canara Bank customer support has been notified about the posted complaint.
                                May 28, 2019
                                Updated by Ankit mandal                                 Correction-relfect date is 21 may 2019 not initiate sorry
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                                  M
                                  Mr.karuppusamy
                                  from Perundurai, Tamil Nadu
                                  May 28, 2019
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                                  Address: 73 thannasiputhur, ayalur , gobi, Erode, Tamil Nadu, 638542

                                  I am Karuppusamy N. My saving account number is[protected] Branch.: gobichettipalayam . I purchased a Mobile from amazon.in and paid from my visa debit card 3402. The amount is 10163/-. Date -14/05/19 But i canceled . The refunds for the same were initiated and successfully processed to my debit card and i got refund reference numbers for the product, it has been about a week and yet the amounts are not reflected in my account.

                                  refund of Rs.10163.00 has been processed successfully on[protected].

                                  The Authorization Code (Refund Reference Number) for the transaction is 581482.

                                  kindly rectify the same
                                  +1 photos
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                                    S
                                    Spoorthi Hegde
                                    from Mangalore, Karnataka
                                    May 28, 2019
                                    Resolved
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                                    Resolved

                                    My account no[protected]
                                    Customer id[protected]
                                    I purchased a product on amazon on 16th of this month using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 22 nd of this month maximum time frame was 5 days. Still it is not reflected in my account. They had provided the refund reference number as 116640. I had contacted your customer service number there is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.
                                    May 28, 2019
                                    Complaint marked as Resolved 
                                    Canara Bank customer support has been notified about the posted complaint.
                                    View replies
                                    I placed an order on 6th May and asked for the return of the same. I enquired in Amazon and they have refunded the price (Rs. 500) on 10th may successfully but it is not reflecting back in my account. The reference number for the transaction, as they have told me, is[protected]. Please look into this problem of mine. Thank you.
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                                      L
                                      Lipsi1234
                                      from Bhubaneshwar, Odisha
                                      May 28, 2019
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                                      Address: Oasys Tech Solution pvt. ltd., M/33, Near Kalinga Hospital, Samanta Vihar, Khordha, Odisha, 751017

                                      I purchased a shirt from amazon. I canceled this order on 14th may 2019. Then i asked amazon for refund of rs. 1566.47. Amazon customer care told that the money will be refunded within 21st may 2019 to my canara bank account, but still when i didn't receive the refund amount. I contacted amazon for the same and they replied that they have already refunded the amount and provided me a reference id - 379715 and asked me to check with this id. When i visited bank they are refusing to take any action with the reference id provided by amazon and saying to check with amazon.
                                      No one is taking any responsibility so i am unable to get my money back. Please help me out.
                                      Canara Bank customer support has been notified about the posted complaint.
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