| Address: S.O BENGALURU, P B NO.2515, NO.8, O`SHANGHNASSY ROAD, Museum Rd, Langford Town, Bengaluru, Karnataka 560025 |
Respected Authorities,
I was at the Canara Bank ATM on 9th August 2022, 5:10am located at 106, Langford Rd, Lakshmiamma Garden, Shanti Nagar, Bengaluru, Karnataka 560027, and was going to withdraw an amount of Rs. 5000/-. I went through the regular process of withdrawal, but the ATM machine did not dispense cash, showing transaction failed and my balance reflects that I have withdrawn the above-mentioned amount which I have not.
I had mailed to the Canara bank authorities about the same, they told me to contact my home branch, which I did with the proofs and a letter and they said they would look into it but they haven't replied back yet and also not taking any actions.
I have attached the required status and updates photos from my statement and the withdrawal failure message at the ATM. Also, the letter which I had written to the Canara Bank authorities to which no reply was received and also the ATM's.
Kindly look into the matter as soon as possible. I would like to be updated about this and get back the amount which wrongly shows as debited.
Regards,
Mohammed Khaleel Ur Rahman
Canara Bank customer support has been notified about the posted complaint.
Aug 24, 2022
Updated by Khaleel.rahman I was at the Canara Bank ATM on 9th August 2022, 5:10 pm