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Canara Bank Complaints & Reviews

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Updated: May 8, 2026
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Canara Bank reviews & complaints page 164

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A
Anuj kumar singh1991
from Delhi, Delhi
Oct 25, 2018
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Website: Amazon

I am anuj kumar singh and i booked a mobile phone apple i phone 6 from amazon website on 11october 2018 but cancelled that order due to some reasons than i checked my bank account but there is no credit in my bank account amazon said that they initiated refund on same day on 11 october but there is no credited to my bank account plz resolve. This i will be very thankful to you
Canara Bank customer support has been notified about the posted complaint.
Oct 25, 2018
Updated by Anuj kumar singh1991
Hello,

I am anuj kumar singh My saving account number is[protected]Branch.: kanker khera meerut). I purchased a mobile Phone from amazon.in and paid from my rupay debit card. The amount is Rs 18999/-. But i canceled my item on same day i. E. 11 oct 2018. The refunds for the same were initiated and successfully processed to my debit card and i got refund reference numbers for the product, it has been about more than a week and yet the amounts are not reflected in my account.

I contacted my bank customer support. They are not able to locate the refund.

I contacted to bank customer support. They are unable to do anything for this refund. Their customer support service is very poor.
The refund reference numbers are[protected]Refund successfully processed on 011/oct/18)
These amounts are not reflected in my account.

These are the copies of the emails sent by the amazon to my email id

Hello,

Your refund of Rs.18999.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The Authorization Code (Refund Reference Number) for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

I have also complained in my bank and the confirmation from the bank is following.:

Your complaint has been registered The complaint reference no. 1819AM0200

Plz, help me. Diwali festival will be coming soon. I have needed my amount. Plz, help me as soon as possible.
Thanks and regards.
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    S
    shruvin
    from Gurgaon, Haryana
    Oct 25, 2018
    Resolved
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    Address: New Delhi, Delhi, 110095

    I placed an order on amazon on 09/10/18 with my canara bank master card (Ending in 2518) and due to some reason i cancelled the laptop order on 10/10/18. (Rs. 53999/-)
    Amazon initiated the refund successfully on 10/10/18 and i received a confirmation email. The refund reference id is 75503728284023570977990.
    The amount was supposed to be credited in 5 business days, but it has still not been credited today, i. E. 25/10/18 to my canara bank account. (Dilshad garden, delhi)
    Kindly look and assist in the matter of the refund.
    Shruthi rao
    Nov 4, 2018
    Complaint marked as Resolved 
    After filing charge dispute at home branch, refund credited on 3/11/18.
    Canara Bank customer support has been notified about the posted complaint.
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      R
      ram tiarth
      from Amritsar, Punjab
      Oct 25, 2018
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      Address: Fatehgarh Sahib, Punjab, 147301
      Website: amazon

      Hey,
      My name is ram tirath and my account number is[protected] registered mobile no [protected] have ordered moblie from amazon on 10th october 2018. But due to some reasons related to seller, i have cancelled the order on 10th october 2018. After that amazon send a mail that the refund was successful and gave a reference number. But the amount wasn't credited in my account. I have payed the amount with my debit card. So i just called amazon customer care and they are saying they have transferred the amount successfully its the problem related to my bank. When i just called the canara customer care they saying...
      Complaint this is in reference to a disbursed charge for the amount of rs.5, 998.00​ with transaction id24294a5vgvuprocessor trace id5391682613356783303050

      10 october 2018 refund amazon 5, 998 did not came in my account

      My full name - ram tiarth referene no 75503728284023570780758
      Canara Bank customer support has been notified about the posted complaint.
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        M
        Manu Murukkumpuzha
        from Irinjalakuda, Kerala
        Oct 25, 2018
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        Address: Thiruvananthapuram, Kerala, 695302
        Website: [email protected]

        I pay an online transaction of rs 844 through amazon pay wallet on 14/10/2018. But the transaction was failed but cash was debited in my account. I receive a message from the amazon they processed the the refund and they give a reference number (Refund reference # 74332748289828819395173) but not credited in my account. Please help
        My phone number is [protected]
        Canara Bank customer support has been notified about the posted complaint.
        Refund initiated on 5th Oct by amazon of 950 rupees not reflected in account. There transaction Id is75503728279023435880253
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          R
          rajukumar2
          from Mundi, Madhya Pradesh
          Oct 25, 2018
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          Name-raju kumar gupta
          For refund amount are not credited to my account
          Reference number[protected]
          Last refund date-24.10.2018
          Refund amount-3000
          Refund by-amazon
          Many times i have contacted to bank customer care they are not respond. I ask amazon customer service they are confirming that they sent refund amount to canara bank account on 11oct but i didn't receive any amount.
          Canara Bank customer support has been notified about the posted complaint.
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            A
            Angelina Fernandes
            from Mumbai, Maharashtra
            Nov 1, 2018
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            This is Angelina.I had paid my electricity bill payment of RS 1981 on Amazon on 4 October...they couldn't process it so they refunded my canara bank account in Mira road branch.i have not received refund for rs 1982 till date...The refund was initiated by Amazon On 9 Oct. I want the amount to be traced.. reference number 75503728283023539134080. It's been a month...kindly file a charge dispute for this amount and give me the file number
            Canara Bank customer support has been notified about the posted complaint.
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              C
              capt10_amit
              from Hyderabad, Telangana
              Oct 25, 2018
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              Address: 209601

              Hello sir
              I am captain amit kumar choudhary from farrukhabad up recently passed in airindia exam for sr trainee pilot
              Airindia issued a letter of intent as per letter of intent i need to do typerating course from outside of india.
              So for typerating i went to canara bank my friend also applied loan from canara bank from bhopal branch but f
              My farrukhabad branch refused by saying that our norms are not understanding your load i showed all req document even my frnd lona sanction in few days i am still like that cos here bank is not listening how important this opportunity is to me please sir help me out please provide email so i can say everything propely
              Canara Bank customer support has been notified about the posted complaint.
              Dear Amit,

              If you have applied through Vidya Lakshmi portal kindly provide us your loan application id so that we can forward your complaint to the concerned bank.You can also email us on email id:[protected]@nsdl.co.in
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                S
                Shri Krishna Agriculturist
                from Bareilly, Uttar Pradesh
                Oct 24, 2018
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                Address: Firozabad, Uttar Pradesh, 283203

                Sir
                Myself, shri krishna, a regular saving account holder your branch - jarauli kalan, distt - firozabad. Atm of boi (Bank of india) at etah road main chauraha, tundla, firozabad but the balance is dudected but cash was not taken out from atm.
                However the balance deduction massage was come on my mobile and balance also deducted. Therfore it is requested you to please refund my balance as soon as possible. Thanking you for the same.
                The balance deuction massage screenshot is attached.
                The details of my account
                Account holder name - shri krishna
                Bank - canara bank
                Branch - jarauli kalan distt - firozabad
                Ifsc - cnrb0001209
                Deducted amount-10000
                Please refund it as soon as possible
                The screenshot of deduction is attached.
                Canara Bank customer support has been notified about the posted complaint.
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                  D
                  Deepika141291
                  from Neyyattinkara, Kerala
                  Oct 24, 2018
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                  I ordered a product worth rs 359 in amazon on and i returned it. They sent a mail to me that your return request accepted and your amount will be refunded by 12/10/2018.
                  But till now amount is not refunded to my account. So i was trying to contact customer care through toll free number, but i was not able to contact, always it said busy busy.. Kindly do the needful for me.
                  My account number[protected]
                  Ifsc code cnrb0003557
                  Refund reference number[protected]
                  Canara Bank customer support has been notified about the posted complaint.
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                    I
                    Indian kudi
                    from Varanasi, Uttar Pradesh
                    Oct 24, 2018
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                    Name:shivani gupta
                    A/n:[protected]
                    Four refunded amount are not credited to my account
                    From reference number refunded date amount
                    Amazon[protected]/10/2018 774
                    Amazon[protected]/10/2018 549

                    Many times i have contacted to bank customer care they are not responding properly and someone cutting the call and i went to bank they are asking me as what is refund reference number what should i do with that number
                    Canara Bank customer support has been notified about the posted complaint.
                    Oct 25, 2018
                    Updated by Indian kudi
                    Name:Shivani gupta
                    a/n:[protected]
                    four refunded amount are not credited to my account
                    from reference number refunded date amount
                    Amazon[protected]/10/2018 774
                    Amazon[protected]/10/2018 549

                    many times i have contacted to bank customer care they are not responding properly and someone cutting the call and i went to bank they are asking me as what is refund reference number what should i do with that number
                    Oct 25, 2018
                    Updated by Indian kudi
                    Sir please response my complain fast
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                      S
                      sunil3733
                      from Gurgaon, Haryana
                      Oct 24, 2018
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                      Address: Panipat, Haryana, 132103

                      Dear sir /mam
                      My account no [protected] in allahabad bank sanjay chowk gt road. I'm taken cash rs 10000 date 21.08.2018 at wsg_shiv chowk, raj[protected]ws[protected] date on this machine was count cash suddenly supply off and no cash received. I'm waiting till supply not came after 15 minutes supply came but not received cash. And deduct my account i'm inform my branch he says after 10 to 45 days money was return but 62 days today no money received me please solve my problem i'm very disturb for this please solve this matter urgent basis i'm claim video clip he has no provide video clip
                      Canara Bank customer support has been notified about the posted complaint.
                      I tried to book ticket on irctc.co.in on 4 oct 2018 but ticket did not get booked but my balance debited from my a/c .I have not received my money after 13 days.money of 1270 and 1270 debited total 2540.I contact irctc they said we did not received money from your bank so only your bank can refun your money contact them.
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                        R
                        ram tiarth
                        from Amritsar, Punjab
                        Oct 24, 2018
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                        Address: Fatehgarh Sahib, Punjab
                        Website: amazon

                        Hello

                        Sir

                        This is in reference to a disbursed charge for the amount of rs.5, 998.00 with transaction id24294a5vgvuprocessor trace id5391682613356783303050

                        10 october 2018 refund amazon 5, 998 did not came in my account

                        My full name - ram tiarth referene no 75503728284023570780758

                        Bank account n/o[protected]

                        Registered mobile number-[protected]

                        Date of birth - 11.07.1985
                        Canara Bank customer support has been notified about the posted complaint.
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                          I
                          itssunny
                          from Vijayawada, Andhra Pradesh
                          Oct 24, 2018
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                          Address: Bulandshahr, Uttar Pradesh, 203131

                          My name is saziya. I have an account in your khurja (Bulandshahr) u. P branch. I returned two items from amazon. They are confirming that they sent refund amount to my canara bank account on[protected]. Refund amount is 399.00 & 467.50 respectively. The authorization code (Refund reference number) for the transaction is[protected] &
                          [protected]. But still no refund amount credit in my account yet. So please my refund amount asap.

                          Thanks & regards,

                          Name - saziya
                          Bank - canara bank
                          Account no[protected]
                          Branch - khurja (Bulandshahr) - 203131 u. P
                          Canara Bank customer support has been notified about the posted complaint.
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                            L
                            Leher Esufji
                            from Mangalore, Karnataka
                            Oct 24, 2018
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                            Due respect i would like to bring it to your notice that my money against a product from nykaa had to be refunded in my account[protected] in the name fathima leher. According to my knowledge nykaa had initiated the process on 15thoct’18 and a reference no. Had been generated to prove that the transfer is complete. The reference no. Is[protected]. But it hasnt been reflected in my account till now. Kindly look into the matter and do the needful asap.

                            I shall be highly obliged.

                            Yours sincerely
                            Fathima leher
                            Canara Bank customer support has been notified about the posted complaint.
                            We had returned the purchase of watch to Amazon . Refund was made by them on 26/7/2018 . But the money is not reflected in the account . Refund order[protected] Rs 1373.00
                            Please we request you to look into the matter at the earliest and do the needful
                            Thank you
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                              R
                              ram tiarth
                              from Amritsar, Punjab
                              Oct 24, 2018
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                              Address: Fatehgarh Sahib, Punjab, 147301
                              Website: refund

                              This is in reference to a disbursed charge for the amount of rs.5, 998.00​ with transaction id24294a5vgvuprocessor trace id5391682613356783303050

                              10 october 2018 refund amazon 5, 998 did not came in my account

                              My full name - ram tiarth referene no 75503728284023570780758

                              Bank account n/o[protected]

                              Registered mobile number-[protected]
                              Canara Bank customer support has been notified about the posted complaint.
                              Oct 24, 2018
                              Updated by ram tiarth
                              This is in reference to a Disbursed charge for the amount of Rs.5, 998.00​ with Transaction Id24294A5VGVUProcessor Trace Id5391682613356783303050

                              10 october 2018 refund amazon 5, 998 did not came in my account

                              My full name- ram tiarth referene no 75503728284023570780758

                              Bank account n/o[protected]

                              Registered mobile number-[protected]

                              I have pay electricity bill by canara bank debit card [protected] date
                              [protected] amount 11899.but this transaction is failed.so please refund in my account[protected].AMAZONE provide me transaction number 605486
                              NAME BHARAT BHUSHAN
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                                K
                                Kushwanth Kumar
                                from Bengaluru, Karnataka
                                Oct 24, 2018
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                                I would bring to ur notice that i had ordered a mobile on amazon on 11th october 2018 and cancelled the order on 13th due to some emergency and i received a message from amazon on 18th the the refund is issued and it will be credited to ur account by 26th and till now i have not received my money please i request u to transfer the money as soon as possible
                                Name :- balu m
                                Branch :- kodandapura branch
                                Account number :[protected]
                                Reference number:- 116258
                                Canara Bank customer support has been notified about the posted complaint.
                                Oct 29, 2018
                                Updated by Kushwanth Kumar
                                Hello,

                                This is Thomas from Amazon Customer Service,

                                As per our conversation over a call, your refund of Rs.13450.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

                                The Authorization Code (Refund Reference Number) for the transaction is 116250.

                                In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                                Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                Hope this helps. Thank you for choosing Amazon.
                                And till now I have not received it
                                I have ordered the product on flipkart on 8th October and it is auto canceled and I am seeking for refund which should be supposed to be credited on 18th October.
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                                  K
                                  Kar.jas
                                  from Doraha, Punjab
                                  Oct 24, 2018
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                                  Address: 140603

                                  With due respect i would like to bring it to your notice that my money against a product from amazon had to be refunded in my account[protected] in the name of karishma jasrotia. According to my knowledge amazon had initiated the process on 9th oct’18 and a reference no. Had been generated to prove that the transfer is complete. The reference no. Is[protected]. But it hasnt been reflected in my account till now. Kindly look into the matter and do the needful asap.

                                  I shall be highly obliged.

                                  Yours sincerely
                                  Karishma jasrotia
                                  Canara Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mohanraj Sms
                                    from Udumalaippettai, Tamil Nadu
                                    Oct 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: 632507

                                    I send a money of rs5000 using upi transaction amount deducted but beneficiary not received money please refund my money.. I send money emergency purpose medical problem some technical issues really bad
                                    My upi reference number:[protected], please check immediately i call bank but not respond in a time bad customer service take immediate action i want money immediately
                                    Oct 24, 2018
                                    Complaint marked as Resolved 
                                    My problem was today solved for helping customer care
                                    Canara Bank customer support has been notified about the posted complaint.
                                    Oct 24, 2018
                                    Updated by Mohanraj Sms
                                    I send a money of rs5000 using upi transaction amount deducted but beneficiary not received money please refund my money..i send money emergency purpose medical problem but ur technical issues really bad..I want revese my amount immediately
                                    My upi reference number:[protected]

                                    My account no :[protected]
                                    IFSC: CNRB0003169
                                    BRANCH : Kavanur
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                                      A
                                      anilkum123
                                      from Punalur, Kerala
                                      Oct 23, 2018
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                                      Address: Thiruvananthapuram, Kerala, 695008

                                      Hey,
                                      My name is Anil Kumar B and my account number is[protected].I have ordered a laptop from amazon on 10th October 2018.But due to some reasons related to seller, I have cancelled the order on 11th October 2018.After that amazon send a mail that the refund was successful and gave a reference number.But the amount wasn't credited in my account.I have payed the amount with my rupay debit card.So i just called amazon customer care and they are saying they have transferred the amount successfully its the problem related to my bank.When I just called the canara customer care they saying they cant help me.The amazon says that the amount will received within 23rd October 2018.I waits till today.I can't wait till this.I also reported this to my branch but the staffs are useless they didn't help me.So please help me to credit the amount into my account.I hope that it will credit the amount today itself.I am also adding the screenshot of all mail received from amazon.Kindly help me.
                                      Regards
                                      Anil Kumar B

                                      Name: Anil Kumar B
                                      Perunthanni, Thiruvananthapuram Branch
                                      Account Number:[protected]
                                      Ordered Amount: 59, 990.00
                                      Amazon Order Number:[protected]
                                      Refund Reference No :[protected]
                                      Canara Bank customer support has been notified about the posted complaint.
                                      Oct 24, 2018
                                      Updated by anilkum123
                                      Please Do Something
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                                        R
                                        ram tiarth
                                        from Amritsar, Punjab
                                        Oct 23, 2018
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                                        Address: 147301
                                        Website: amazon

                                        Hello,

                                        This is in reference to a disbursed charge for the amount of rs.5, 998.00​ with transaction id24294a5vgvuprocessor trace id5391682613356783303050
                                        10 cctobear 2018 refund amazon in my account refence no 755503728284023570780758

                                        My full name - ram tirath

                                        Bank account n/o[protected]

                                        Registered mobile number-[protected]

                                        Date of birth -

                                        I am unable to check this refund in my account.

                                        I would highly appreciate you looking into this and help me with the refund.

                                        Thank you.
                                        Canara Bank customer support has been notified about the posted complaint.
                                        Oct 23, 2018
                                        Updated by ram tiarth
                                        Hello,

                                        This is in reference to a Disbursed charge for the amount of Rs.5, 998.00​ with Transaction Id24294A5VGVUProcessor Trace Id5391682613356783303050

                                        My full name-

                                        Bank account n/o-

                                        Registered mobile number-

                                        Date of birth-

                                        I am unable to check this refund in my account.

                                        I would highly appreciate you looking into this and help me with the refund.

                                        Thank you.
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