Canara Bank Complaints & Reviews

On 28th of dec.2017, i did online shopping amounting rs.3099/- through amazon and my order got canceled due to some reason. As i contacted customer care service of amazon and they told me that my refund is processed. They also told me that the above mentioned amount will be credited in my account by 9th of jan.2017 but till today i haven't received the same. I have contacted y bank and the bank staff told me that they can't do anything. And advised me to contact amazon customer care service. As i contacted that they send this refund reference number: 355005. Please help!!!

I have purchased from ssj mens wear, through debit card on 09/01/2018. The transaction was timed out in the merchant pos machine. But my a/c in canara bank is debited for the transaction. The amount is rs.1000/-.. I am supposed to get back the money in my account with in 24 hours. I have not received the refund amount in my account till now (11/01/2018). My visa card is issued by canara bank, thousand lights br., chennai.

This is to inform you that, yesterday. 10-01-18 somebody stolen my purse while i was travelling in train at6.45pm. And they have withdrwal money from my account of rs. 10, 000 @ 7.35pm and rs.1000 @ 7.36 pm. I was trying to block my card frim 6.50 through online banking and tried to contact customer care service for so many times. But th voice recorder message was kept on saying customercare executives are busy at the moment. I have registered complaint in tambaram railway police and got fir copy. Please take necessary action to refund.

I am aashish jaiswal i cancelled an order on amazon on 31st of december and amazon sended a message that the refund is initiated but till now i had not got my money back. The message send by amazon is attached below hello,

Your refund of rs.9940 has been processed successfully on[protected]. The amount should reflect in your account by 1/5/2018.

The authorization code (Refund reference number) for the transaction is 590299.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund. Please refund my money as soon as possible

Hope this helps. Thank you for choosing amazon.

Dear sir/madam
I am sorry to inform you that whatever work I am giving to bank related to my account, its related to application and documents which are being disappeared. Like related to changing in mobile number and starting net banking.
It is happening in soa babu chowk, Lal bazar, Bettiah, branch.
Kindly check their habits.
Thank you
With Regards

I have done an ATM transaction on 31/12/2017 in Corporation bank ATM located at Kestur, Tumkur. At the end of the transaction, the machine displayed 'SYSTEM ERROR' and did not dispense the money, but amount was deducted from my account and also I received debit message as SMS in my mobile. I approached my home branch(CANARA BANK, Ashokanagar, Tumkur) and handed over written complaint to branch manager on 06/01/2018. Its been more than 8 working days since that transaction and there was no reversal of amount happened yet. Necessary action to be taken for the reversal of the debited amount. SMS image attached.

Regards,
Eshwara Prasad
SB A/c no:[protected]
Canara bank, Ashoknagara branch
Tumkur

Hello, my name is tridip.
I am an account holder of canara bank, kokrajhar branch, assam.
I had refund of rs. 3999 it was not credited to my account.
Refund reference is 194390.
My canara account number is[protected]
Here is the e-mail that i received from amazon which states as-
Hello,

Your refund of rs.3999 has been processed successfully on 2018/01/01 11:26:00. The amount should reflect in your account by 1/6/2018.

The authorization code (Refund reference number) for the transaction is 194390.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.

But the thing is that i haven't received my refund till date.

Please do the necessary. The amazon customer care to charge a dispute. So pls do the needful to get the amount. The refund is issued on 3/1/2018. Pls make necessary arrangements so that i could get the refund.

Sir,
I vishnu s on[protected] made a net transaction using my debit card and my account number[protected] for an amount of rs.14, 276.50 to pay my semester fees to college of engineering, guindy, anna university, chennai. I received a message as transaction failed, but the amount of rs.14276.50 was debited from my account and also the payment was not made to anna university college of engineering guindy. So far the amount of rs14276.50 was not credited to my account. Kindly do the needful to credit the amount to my account as early as possible. Branch name-canara bank gugai salem tamil nadu-636006 ifcs codecnrb0001218. Account number[protected]

Dear sir,
I hold a/c with the said bank - a/c[protected]. I have already linked aadhar card to my account see 1) as informed by bank officer2) i was getting lpg subsidy. This is not available unless aadhar card unlinked.
I gave application the bank to link aadhar card which is duly acknowledged on 17.09.2017and that time officer informed that aadhar is linked. Inspite of this i get sms dt 06.01.17on mobile to go the nearest branch and link otherwise a/c will be inactive. I am 68 years sr citizen. Instead of helping, this is just threatenng and harrassment. I have net banking. I tried to link aadahar card through net banking. Flashed message by bank - you can link aadhar card through net banking only once. We are in digital area as announcec by hon p. M.. And here is canara bank who say you can use net banking only once. Kindly give me email id of hon fin minister at centre to enable refer the matter of service gove bank. Thanking you

Hi sir/mam
I have problm my bank response so plz help me.
I have isssue my refund amount. My account no is[protected] my branch is mahrani bagh new delhi 14. My order date is 27dec. Amzone refund amount 4jan 2018 but i have no receive my amount. Amzone issue amount reference no. Is 5148259890496172103082. So plz refund my amount and plz help me.

My name mohammed safique and my account number is[protected] canara bank madikeri main branch. I have canceld a product in amazon for rs 6843 and they mentioned that my refund of amount rs 6843 has been initiated on 04 january 2018 and it will be credited to my account on 08th october 2018. Till now (09th january2018, i didn't get my refund to my account. I have received a refund reference number (443160) through mail. These are the messages received from amazon

Your refund of rs.6843 has been processed successfully on 2018/01/03 17:25:00. The amount should reflect in your account by 1/8/2018.

The authorization code (Refund reference number) for the transaction is 443160.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing
Refund of 6843 processed successfully. For delay over 3 days, contact bank with ref # 5150003011436951703067 & charge auth # 443160. Check email for details.

Sir, my account was debited for rs 1365/- on 1/01/2018 for amazon for 3 products. But i cancelled them and refund was initiated on the same day. Even after 1 week, there is no refund in my account. I contacted amazon customer service also.. They gave me reference no 556930, but it was not traceable by bank. My account no[protected] in dilshad garden, delhi branch

Good day sir,

I had booked a room in (Golf hotel and suits) near cochin airport on
24/08/17, vide booking id
Htl717yhze and an amount rs 4662 had been paid through pu gateway through
Transaction id [protected] dated 24/8/2017 by using canara bank debit card.

Unfortunately due to technical problem the money has not been paid
To you from the intermediate bank with stipulated time. There fore, i
Could not avail the the hotel booking due to non receipt of money in to
Your account. Where as an amount rs 4662/- got deducted from my canara
Bank account.

Reply below;

On mon, dec 18, 2017 at 6:26 pm, payu enterprise contact
Wrote:

hi mr. Ramachandran,

greetings from payu!!

please note that chargeback has already been raised against the mentioned
transaction with the payu id [protected]. Therefore, we request you to get
in touch with your issuing bank for the status of the chargeback. The bank
will confirm you the status of the chargeback.

feel free to write to us in case of any clarification.

regards,
amin
payu support

To,
The branch manager
Bank name:canara bank
Location: nalua

Sub: transaction decline and account debited (Account no :)

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same.
Transaction receipt
Customer copy - aeps deposit
Date & time: [protected]:11:06
Terminal id: [protected]
Agent id: dig1312973
Bc name: biswajit baidya
Matm req id: rdi01408
Rrn: [protected]
Stan: 391079
Txn id: 3135805
Uidai auth code: [protected]fc6aeeff441a9956667d5da0cac55
Txn status: success (91) : issuer is inoperative
Txn amt: 2000
A/c bal: 0
Response code: 91
Response message: issuer is inoperative

Canara bank –[protected]
Adhar no[protected]
Customer name biswajit baidya

I deposited 6500₹ in canara bank girinagar branch but it is not credited to my account i visited the branch 3-4 times but still no use. I hope canara will solve my problem.
Acc number[protected]
Kiosk i'd -182100
Transaction number -004573
Date - 06/01/2018
That manager is very bad and agressive don't know how to speak with customer. I wl close my account after getting my money back.

I purchased a mobile phone from amazon but it was not working properly, so i returned it and requested for refund to my account. They say that the refund of rs. 6998 was processed on 27th december 2017 vide reference no[protected]. The amount has not been credited to my account till now as it was confirmed by the bank. I request you to look into the matter and see that the amount is credited to my account.
My name - - deoshanker dubey,
My a/c no.[protected]
Sarnath branch, varanasi

I had booked a room in (Golf hotel and suits) near cochin airport on
24/08/17, vide booking id
Htl717yhze and an amount rs 4662 had been paid through pu gateway through
Transaction id [protected] dated 24/8/2017 by using canara bank debit card.

Unfortunately due to technical problem the money has not been paid
To you from the intermediate bank with stipulated time. There fore, i
Could not avail the the hotel booking due to non receipt of money in to
Your account. Where as an amount rs 4662/- got deducted from my canara
Bank account.

My 2 account in canara bank 59/112 nayanj kanpur branch. When i go for passbook entry many time system not working properly and the bank staff not responed properly and when i complain for this matter for manager they not clear my matter properly and when i say complain for your senior they can laughing. My contact no. Is [protected] you can also contact me. At the end canara bank worst service.

Imps - amount 30, 000 thousand deducted. But transaction was failed. But amount not returned my account. Oney transferred through canmobile app

During transaction there was a message "beneficiary bank node is offline, try again".

But money is debited and amount not transferred to beneficiary account nor credited back to my account...[i got message beneficiary bank node is offline. Please try again later]
Imps ref no.[protected],[protected].

Respected sir/ma’am

Greetings of the day!!

Myself kamlo devi w/o late pratap singh want to inform you that on 14th sep 2017 around 1:00pm i received a call from mobile no. [protected] which introduced herself branch manager of canara bank
And asked me to deposit the loan amount which is taken in 2014.
(Canara branch details and address v. + p. Puth khas distt. Meerut state uttar pradesh pin-250502 ifsc code: cnrb0004272
Micr code:[protected] branch code: 004272)
By knowing this i got shocked because i has never applied for the bank loan from your or any other bank.
On 15th sep 2017 i reached canara bank pooth khas with my aadhar card and pan card and requested the authorities to tell me about the matter in brief that of which loan they are talking to me on phone.
After seeing me the manager and the field officer got shocked i am unable to know the reason of their reaction. I keep requesting but they didn’t tolded me anything. Then the customer present their supported me and requested the bank authorities to explain me why they called me about loan.

Then they tolded me that in 2014 the loan of rs.1, 40, 000 is given by our branch on your name but the photo is not yours and the lady in the photo is too young then you.
Respected sir
• the bank authority has open a fake account.
• they has not taken aadhar card and pan card. They having only vote id card having someone other photo.
• then they issued kissan credit card on my field land without my knowledge and information and gurantee. Even no verification is done from my village peoples or pradhan or on my land.
• the field officer is responsible for such fraud matter and the present manager. It should be verified by the field officer that where you have verified the lady the place should be spotted. What is my fault the bank manager and the field officer and the other members involved in this matter are responsible. The guarantees should be asked to pay that fraud amount or to address that all team who done this fraud.
The present bank manager mamta agarwal is pressurizing me mentally to pay the loan.

Respected sir my age is around 80 years. Being a widow i request to arrange a team for cross verification from pooth khas manager and field manager regarding this matter and make me free by all this.in this regard i will be with you anytime you need me i will be their.
Such cases hurts your bank goodwill and brakes customer faith.

Looking for a positive response.


Thanks & regards

Kamlo devi w/o late pratap singh ([protected])
Village shapur jainpur, rohta road
Opposite arnawali village
Meerut (U. P)
Contact no. [protected]