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Canara Bank Complaints & Reviews

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Updated: Sep 29, 2026
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Canara Bank reviews & complaints page 195

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B
BIKASH ravi
from Kolkata, West Bengal
Jan 12, 2018
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I bikash kumar transferreda fund of rs.20, 400/- to boi beneficiary through imps on 10.01.2018 at 6:30 pm but amount not yet credited to beneficiary or not refund to my account due to beneficiary bank node offline.

I have not yet received the refund, i have also submitted a complain to my local branch manager.

Imps reference no[protected]

Kindly resolve asap.
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    S
    Sonam Tsomo
    from Gagret, Himachal Pradesh
    Jan 12, 2018
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    Address: 176215
    Website: Amazon India

    On 28th of dec.2017, i did online shopping amounting rs.3099/- through amazon and my order got canceled due to some reason. As i contacted customer care service of amazon and they told me that my refund is processed. They also told me that the above mentioned amount will be credited in my account by 9th of jan.2017 but till today i haven't received the same. I have contacted y bank and the bank staff told me that they can't do anything. And advised me to contact amazon customer care service. As i contacted that they send this refund reference number: 355005. Please help!!!
    Canara Bank customer support has been notified about the posted complaint.
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      R
      Ramasubramanian T
      from Chennai, Tamil Nadu
      Jan 11, 2018
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      Address: Chennai, Tamil Nadu, 600004

      I have purchased from ssj mens wear, through debit card on 09/01/2018. The transaction was timed out in the merchant pos machine. But my a/c in canara bank is debited for the transaction. The amount is rs.1000/-.. I am supposed to get back the money in my account with in 24 hours. I have not received the refund amount in my account till now (11/01/2018). My visa card is issued by canara bank, thousand lights br., chennai.
      Canara Bank customer support has been notified about the posted complaint.
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        K
        Kani Mozhi Prithvi
        from Munnar, Kerala
        Jan 11, 2018
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        Address: Kanchipuram, Tamil Nadu, 600045

        This is to inform you that, yesterday. 10-01-18 somebody stolen my purse while i was travelling in train at6.45pm. And they have withdrwal money from my account of rs. 10, 000 @ 7.35pm and rs.1000 @ 7.36 pm. I was trying to block my card frim 6.50 through online banking and tried to contact customer care service for so many times. But th voice recorder message was kept on saying customercare executives are busy at the moment. I have registered complaint in tambaram railway police and got fir copy. Please take necessary action to refund.
        Canara Bank customer support has been notified about the posted complaint.
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          S
          Spriyanshu
          from Raha, Assam
          Jan 11, 2018
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          I am aashish jaiswal i cancelled an order on amazon on 31st of december and amazon sended a message that the refund is initiated but till now i had not got my money back. The message send by amazon is attached below hello,

          Your refund of rs.9940 has been processed successfully on[protected]. The amount should reflect in your account by 1/5/2018.

          The authorization code (Refund reference number) for the transaction is 590299.

          In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

          Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund. Please refund my money as soon as possible

          Hope this helps. Thank you for choosing amazon.
          Canara Bank customer support has been notified about the posted complaint.
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            B
            Behonestwithwork
            from Bhagalpur, Bihar
            Jan 14, 2018
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            Address: West Champaran, Bihar, 845438

            Dear sir/madam
            I am sorry to inform you that whatever work I am giving to bank related to my account, its related to application and documents which are being disappeared. Like related to changing in mobile number and starting net banking.
            It is happening in soa babu chowk, Lal bazar, Bettiah, branch.
            Kindly check their habits.
            Thank you
            With Regards
            Canara Bank customer support has been notified about the posted complaint.
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              E
              Eshwaraprasad K A
              from Delhi, Delhi
              Jan 10, 2018
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              Address: Tumkur, Karnataka, 572106

              I have done an ATM transaction on 31/12/2017 in Corporation bank ATM located at Kestur, Tumkur. At the end of the transaction, the machine displayed 'SYSTEM ERROR' and did not dispense the money, but amount was deducted from my account and also I received debit message as SMS in my mobile. I approached my home branch(CANARA BANK, Ashokanagar, Tumkur) and handed over written complaint to branch manager on 06/01/2018. Its been more than 8 working days since that transaction and there was no reversal of amount happened yet. Necessary action to be taken for the reversal of the debited amount. SMS image attached.

              Regards,
              Eshwara Prasad
              SB A/c no:[protected]
              Canara bank, Ashoknagara branch
              Tumkur
              Canara Bank customer support has been notified about the posted complaint.
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                T
                Tridip123
                from Mangaldai, Assam
                Jan 10, 2018
                Resolved
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                Resolved

                Hello, my name is tridip.
                I am an account holder of canara bank, kokrajhar branch, assam.
                I had refund of rs. 3999 it was not credited to my account.
                Refund reference is 194390.
                My canara account number is[protected]
                Here is the e-mail that i received from amazon which states as-
                Hello,

                Your refund of rs.3999 has been processed successfully on 2018/01/01 11:26:00. The amount should reflect in your account by 1/6/2018.

                The authorization code (Refund reference number) for the transaction is 194390.

                In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                Hope this helps. Thank you for choosing amazon.

                But the thing is that i haven't received my refund till date.

                Please do the necessary. The amazon customer care to charge a dispute. So pls do the needful to get the amount. The refund is issued on 3/1/2018. Pls make necessary arrangements so that i could get the refund.
                Jan 11, 2018
                Complaint marked as Resolved 
                I have got my Refund.
                Canara Bank customer support has been notified about the posted complaint.
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                  V
                  V.Santhamani
                  from Erode, Tamil Nadu
                  Jan 10, 2018
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                  Sir,
                  I vishnu s on[protected] made a net transaction using my debit card and my account number[protected] for an amount of rs.14, 276.50 to pay my semester fees to college of engineering, guindy, anna university, chennai. I received a message as transaction failed, but the amount of rs.14276.50 was debited from my account and also the payment was not made to anna university college of engineering guindy. So far the amount of rs14276.50 was not credited to my account. Kindly do the needful to credit the amount to my account as early as possible. Branch name-canara bank gugai salem tamil nadu-636006 ifcs codecnrb0001218. Account number[protected]
                  Canara Bank customer support has been notified about the posted complaint.
                  Anytime visiting Mumbra branch looks like we are in a fish market. It's not organized due to the small space and the amount of people there at any given time. There are not enough people to answer any queries which make people frustrated and the staff are doing good job but looks like they're overburden with the work.
                  I've transferred rs50, 500.00 using Internet banking frm sb[protected] to ppf[protected] using canara bank internet banking on 31.12.3017 at 05:35:47 pm.My saving account got debited but ppf is not credited yet.I've called canara bank customer care but they are not responding.
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                    M
                    mudhol
                    from Mumbai, Maharashtra
                    Jan 10, 2018
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                    Dear sir,
                    I hold a/c with the said bank - a/c[protected]. I have already linked aadhar card to my account see 1) as informed by bank officer2) i was getting lpg subsidy. This is not available unless aadhar card unlinked.
                    I gave application the bank to link aadhar card which is duly acknowledged on 17.09.2017and that time officer informed that aadhar is linked. Inspite of this i get sms dt 06.01.17on mobile to go the nearest branch and link otherwise a/c will be inactive. I am 68 years sr citizen. Instead of helping, this is just threatenng and harrassment. I have net banking. I tried to link aadahar card through net banking. Flashed message by bank - you can link aadhar card through net banking only once. We are in digital area as announcec by hon p. M.. And here is canara bank who say you can use net banking only once. Kindly give me email id of hon fin minister at centre to enable refer the matter of service gove bank. Thanking you
                    Canara Bank customer support has been notified about the posted complaint.
                    Jan 10, 2018
                    Updated by mudhol
                    dear sir
                    in above complaint one sentence reads as
                    "i get sms dt 06.01.17"
                    request read the same as
                    i get sms dt 06.01.18
                    sorry for inconvenience.
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                      S
                      sushma gautam
                      from Delhi, Delhi
                      Jan 9, 2018
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                      Address: New Delhi, Delhi, 110014
                      Website: [email protected]

                      Hi sir/mam
                      I have problm my bank response so plz help me.
                      I have isssue my refund amount. My account no is[protected] my branch is mahrani bagh new delhi 14. My order date is 27dec. Amzone refund amount 4jan 2018 but i have no receive my amount. Amzone issue amount reference no. Is 5148259890496172103082. So plz refund my amount and plz help me.
                      Canara Bank customer support has been notified about the posted complaint.
                      Dear sir/madam,

                      Please resolve my problem i'm paid one payment but last stage show this error' This transaction requires transaction password to proceed further please contanct branch or go to reset transaction pasword'

                      Please resolve a.s.a.p

                      Thanks
                      Mustafa RAji
                      [protected]
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                        M
                        M sadi
                        from Arakkonam, Tamil Nadu
                        Jan 9, 2018
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                        My name mohammed safique and my account number is[protected] canara bank madikeri main branch. I have canceld a product in amazon for rs 6843 and they mentioned that my refund of amount rs 6843 has been initiated on 04 january 2018 and it will be credited to my account on 08th october 2018. Till now (09th january2018, i didn't get my refund to my account. I have received a refund reference number (443160) through mail. These are the messages received from amazon

                        Your refund of rs.6843 has been processed successfully on 2018/01/03 17:25:00. The amount should reflect in your account by 1/8/2018.

                        The authorization code (Refund reference number) for the transaction is 443160.

                        In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                        Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                        Hope this helps. Thank you for choosing
                        Refund of 6843 processed successfully. For delay over 3 days, contact bank with ref # 5150003011436951703067 & charge auth # 443160. Check email for details.
                        Canara Bank customer support has been notified about the posted complaint.
                        Jan 04, 2018
                        MD Salman Mirza's response
                        [protected]
                        Jan 11, 2018
                        Updated by M sadi
                        Thank U AMOUNT credited on1 Jan 18
                        Contact number change. this no [protected] is available. plz register my new number
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                          C
                          chetna gothwaal
                          from Ashoknagar, Madhya Pradesh
                          Jan 9, 2018
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                          Sir, my account was debited for rs 1365/- on 1/01/2018 for amazon for 3 products. But i cancelled them and refund was initiated on the same day. Even after 1 week, there is no refund in my account. I contacted amazon customer service also.. They gave me reference no 556930, but it was not traceable by bank. My account no[protected] in dilshad garden, delhi branch
                          Canara Bank customer support has been notified about the posted complaint.
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                            R
                            Ramachandran pottampadam
                            from Payyannur, Kerala
                            Jan 9, 2018
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                            Address: 678631

                            Good day sir,

                            I had booked a room in (Golf hotel and suits) near cochin airport on
                            24/08/17, vide booking id
                            Htl717yhze and an amount rs 4662 had been paid through pu gateway through
                            Transaction id [protected] dated 24/8/2017 by using canara bank debit card.

                            Unfortunately due to technical problem the money has not been paid
                            To you from the intermediate bank with stipulated time. There fore, i
                            Could not avail the the hotel booking due to non receipt of money in to
                            Your account. Where as an amount rs 4662/- got deducted from my canara
                            Bank account.

                            Reply below;

                            On mon, dec 18, 2017 at 6:26 pm, payu enterprise contact
                            Wrote:

                            hi mr. Ramachandran,

                            greetings from payu!!

                            please note that chargeback has already been raised against the mentioned
                            transaction with the payu id [protected]. Therefore, we request you to get
                            in touch with your issuing bank for the status of the chargeback. The bank
                            will confirm you the status of the chargeback.

                            feel free to write to us in case of any clarification.

                            regards,
                            amin
                            payu support
                            Canara Bank customer support has been notified about the posted complaint.
                            Jan 09, 2018
                            Updated by Ramachandran pottampadam
                            Kindly help me out.

                            Mob : [protected]
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                              S
                              suparna5995
                              from Ranchi, Jharkhand
                              Jan 9, 2018
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                              Address: 743354

                              To,
                              The branch manager
                              Bank name:canara bank
                              Location: nalua

                              Sub: transaction decline and account debited (Account no :)

                              Dear sir/madam,

                              With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

                              Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

                              Kindly process the request and reverse the amount in my account against the same.
                              Transaction receipt
                              Customer copy - aeps deposit
                              Date & time: [protected]:11:06
                              Terminal id: [protected]
                              Agent id: dig1312973
                              Bc name: biswajit baidya
                              Matm req id: rdi01408
                              Rrn: [protected]
                              Stan: 391079
                              Txn id: 3135805
                              Uidai auth code: [protected]fc6aeeff441a9956667d5da0cac55
                              Txn status: success (91) : issuer is inoperative
                              Txn amt: 2000
                              A/c bal: 0
                              Response code: 91
                              Response message: issuer is inoperative

                              Canara bank –[protected]
                              Adhar no[protected]
                              Customer name biswajit baidya
                              Canara Bank customer support has been notified about the posted complaint.
                              What is meaning of transaction failure reason R14 code
                              What is meaning of transaction failur reason code R14 -[R14] by pfms for rgnf candidates
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                                À
                                ರಕ್ಷಿತ್ ಎಸ್
                                from Bengaluru, Karnataka
                                Jan 6, 2018
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                                Address: Bangalore, Karnataka, 560026

                                I deposited 6500₹ in canara bank girinagar branch but it is not credited to my account i visited the branch 3-4 times but still no use. I hope canara will solve my problem.
                                Acc number[protected]
                                Kiosk i'd -182100
                                Transaction number -004573
                                Date - 06/01/2018
                                That manager is very bad and agressive don't know how to speak with customer. I wl close my account after getting my money back.
                                Canara Bank customer support has been notified about the posted complaint.
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                                  D
                                  Deo Shanker Dubey
                                  from Palia Kalan, Uttar Pradesh
                                  Jan 6, 2018
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                                  I purchased a mobile phone from amazon but it was not working properly, so i returned it and requested for refund to my account. They say that the refund of rs. 6998 was processed on 27th december 2017 vide reference no[protected]. The amount has not been credited to my account till now as it was confirmed by the bank. I request you to look into the matter and see that the amount is credited to my account.
                                  My name - - deoshanker dubey,
                                  My a/c no.[protected]
                                  Sarnath branch, varanasi
                                  Canara Bank customer support has been notified about the posted complaint.
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                                    R
                                    Ramachandran pottampadam
                                    from Payyannur, Kerala
                                    Jan 6, 2018
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                                    Address: 678631

                                    I had booked a room in (Golf hotel and suits) near cochin airport on
                                    24/08/17, vide booking id
                                    Htl717yhze and an amount rs 4662 had been paid through pu gateway through
                                    Transaction id [protected] dated 24/8/2017 by using canara bank debit card.

                                    Unfortunately due to technical problem the money has not been paid
                                    To you from the intermediate bank with stipulated time. There fore, i
                                    Could not avail the the hotel booking due to non receipt of money in to
                                    Your account. Where as an amount rs 4662/- got deducted from my canara
                                    Bank account.
                                    Canara Bank customer support has been notified about the posted complaint.
                                    Jan 06, 2018
                                    Updated by Ramachandran pottampadam
                                    In this connection please go through the reply from the Merchant bank. Kindly settle the dispute.

                                    PayU Enterprise Contact via z35xxypuewybgl.15-fgfgea4.na69.bnc.salesforce.com
                                    12/15/17

                                    to me
                                    Hi Mr.Ramachandran,

                                    Greetings from PayU!!

                                    Please note that chargeback has already been raised against the mentioned transaction with the PayU ID [protected]. Therefore, we request you to get in touch with your issuing bank for the same.

                                    Feel free to write to us in case of any clarification.

                                    Regards,
                                    Alora
                                    PayU support
                                    ref:_00D15FGFG._5001Ckg94m:ref
                                    Jan 06, 2018
                                    Updated by Ramachandran pottampadam
                                    In this connection the Bank Manager has taken keen interest to solve the issue.
                                    But the bangalore Office rejected this complaint. All relevant mail in this connection lies with canara Bank Kongad.Please see the attachment be, ow.

                                    I have made transaction TODAY canara bank to bank of baroda Rupees 10000. AMOUNT has been deducted my canara bank account. Bank of baroda has reversed the ammout some reason but canara bank not updated my account till...Suresh KUMAR SRIVASTAVA Account number[protected]
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                                      J
                                      Jage Gupta
                                      from Allahabad, Uttar Pradesh
                                      Jan 5, 2018
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                                      Address: Kanpur, Uttar Pradesh, 208001

                                      My 2 account in canara bank 59/112 nayanj kanpur branch. When i go for passbook entry many time system not working properly and the bank staff not responed properly and when i complain for this matter for manager they not clear my matter properly and when i say complain for your senior they can laughing. My contact no. Is [protected] you can also contact me. At the end canara bank worst service.
                                      Canara Bank customer support has been notified about the posted complaint.
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                                        G
                                        gopala8696
                                        from Delhi, Delhi
                                        Jan 4, 2018
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                                        Address: 603002

                                        Imps - amount 30, 000 thousand deducted. But transaction was failed. But amount not returned my account. Oney transferred through canmobile app

                                        During transaction there was a message "beneficiary bank node is offline, try again".

                                        But money is debited and amount not transferred to beneficiary account nor credited back to my account...[i got message beneficiary bank node is offline. Please try again later]
                                        Imps ref no.[protected],[protected].
                                        Canara Bank customer support has been notified about the posted complaint.
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