Canara Bank Complaints & Reviews

Respected sir/madam
I am m. Dinesh kumar, i have savings account in canara bank, chennai, broadway branch. ([protected]@canarabank.com)
I paid my ppf account subscription through canara bank net banking facility.
On january-03-2017, i paid rs.500, its not credited in my ppf account and also not return back in my canara bank savings account. Regarding this i step in to the bank many times, they not gave any proper solution. Apirl-01-2017, i submitted the written statement, after that also i not got the amount returned back. On may-22-2017, i send e-mail regarding the issue. Then also not get any replay or response.
If i take cash and reach the bank to pay the subscription then, they all afraid, "what ppf account ho!! Now its not possible" they told the cleaver answer, server problem so only again i do the same mistake.
July-18-2017, again i paid rs.5000 (Five thousand). Its also not credited in my ppf account. I send email on july-24-2017 to the canara bank, they not replay for my e-mail. Really i upset about canara bank customer service.
They not solve my solution and don't replay for the e-mail also. That only hurting me more.
Here i not attached the e-mail i send and the bank statement which is the proof for my issue. Because it contains my personal details also (Ex. Account no. Mobile no. Etc.
Transaction details :[protected]Jan-03-2017, for rs.500)
Transaction details :[protected]-[protected]
(July-18-2017 for rs.5000)
Canara bank : broadway branch (168. Prakasam salai, chennai-600108)
E-mail : [protected]@canarabank.com

Note: transfer from canara bank savings account to canara bank ppf account. Its both in same branch only.

I am a middles class family man rs.5500 is a bigger amount for me.
Kindly request you to do the needful as soon as possible.
Thanking you,

Yours faithfully,
M. Dinesh kumar

Comments : private bank solve the issues soon, the nationalised banks simply get salary and speak harshly not server the customer. I mean the canara bank broadway branch only.

Sir,
Good morning. My father name was k. Srinivasan he was holding canara bank account in pillanallur branch which was near to rasipuram. My father have a agriculture loan in your reputed bank and while taking the loan the manager asked to put to a medical policy in apollo munich insurance and my father was not much interested to have a policy with unknown company.
Only because of bank manager of canara bank he was convinced and taken a policy. The insurance agent came named mr. Sivanandham. He just like given a form and asked to sign in front of the bank manager he asked the detail regarding the medical policy. He just informed that it will cover all kind of medical expenses and got my fathers id and address proof and signature in that form, thats it and no other detail provided by that executive.

Policy no. Pe00366886 / member id: ea00469950 sum assured of rs.1, 00, 000/- and now my father was affected by cancer in may month and the company asked to go for reimbursement and i have applied for the same and after 2 months they have declined the claim just informing that the cancer came because of smoking. From one year before of taking the policy my father was not having the smoking habit. And the agent was also not asked such deatils, if he asked such details and sure my father will inform and i have submitted the medical certificate to the insurance company stating that he was not smoker. Since he was not having the english knowledge to read the entire form. He have taken the policy only because of having the reputation on canara bank and words of bank manager.

My father and my family was entirely disappointed. Since my father was poor agriculturiest while taking a loan he was convinced to take a policy. I was trying the agent for last 10 days he was not picking the phone and i request you to please investigate in this fradulent activity and help my father to take medication and now even my father was not able to speak properly you can come in direct to my home. I will be thankful to you if you take neccessary action. My father mobile no.[protected], mother mobile no.[protected] and my mobile no.[protected] and even my policy document came with wrong address

Date: 3/7/2017
Hello, i truely have respect on bank employees but the incident i faced, it completely changed my perception.
My brother went to deposit amount rs.1, 00, 000 in my mothers account. Denominations have to be like 2000*38 and 500*48. But instead that he wrote like 2000*33 and 500*68 because my mother added 5*2000 notes and removes 20*500 notes where my brother not aware of this. Whatever, the final total should be rs.1, 00, 000. The cashier took 2000 notes for counting their the machine display not working so my brother checked cashier calculater than my brother asked why did u entered 38*2000 total rs 76000 he is not aware then cashier asked how many notes you brought my bother said 33*2000 he asked it for 3 to 4 times same answer my brother given then he calculated 33*2000 total rs.66000 then as fast as he kept amount in draw without counting 500 notes. Then calculated rs.500 obiously these notes will be les, he given this amount to my brother to check then my brother came to notice that rs.10, 000 missing. He asked the cashier he used his intellegence and made my brother to correct the slip (Submitted below). This happen before lunch. After lunch we went bank asking this happened pleased checck the cashier but the assit. Manager not responed properly. We asked the cashier why you calculated rs.76000 he answered "i calculated cions". Tell us when a customer standing at cabin and his amount were in counting machine how a cashier count coins at that time. We returned home. Next day we went expecting manager might be present but still absent we asked assit. Manager he called cashier asked he said "the amount is previous customers". We asked assist. Manager to show cctv footage, we thought the problem will be solved here the cctv may capcture the digital numder of counting machine but footage is worst than a super market footage. We can't find a clear face of person standing near cabin how we get a digital number. Banks must have to notice if cctv works properly clearly the problem would be solved on spot. But we submitted return complaint. After manager presnce we went bank the manager asked he asid the same answer "previous customers" then we asked to get whole days deposits list with slip to calculate whose denomination gives total rs76000. Manager checked and said no one have denominations for rs76000 then manager asked us time i talk to the employee we gave time and again we went to ask about what happened even the manger supporting the cashier. This is unlawfull and we need quick response.
We went talk to the manager but he didn't respond properly. Problem not resolved and manager trying to close this issue, at the time complaint we heard if the problem not resolved at branch office it will move to some higher level and their comes some employees investigate issue and try to resolve. But till date we didn't receive any response from the bank. So, we realise its completely a game playing from the branch employees.

Make sure this problem must solve as soon as possible. We submitted all the proofs, letters below. Please reffer and acknowledge.

We are not going to leave this issue because this is not to be happen mostly at rural areas where mostly uneducated people leaves. Iam educated complaining you but not every customer take this step due to lack of knowledge.

My family went to complaint on local police station against the issue this is truely cheating a customer. But i explained them that we go with a complaint at consumer complaint forum they do solve our problem. If not we take other step.

Please please solve this issue because we value even rs.1 but we lost rs10, 000 just because of cashier unethical behaviour.

While registering for netbanking i am getting the following error.

I am a new customer and trying to register for net banking but getting the following issue.

First name/last name/fullname are mandatory fields and they might not be maintained properly with bank, please contact branch

Account no[protected]

Respected whomsoever,
Had to do an urgent neft transfer. 2 ladies here in canra bank openly criticised me as to why i am doing neft from here to which i have no account.. Bank people are for services. We give then money for it... But i was ridiculed amount was just 350... Shame on these women who illtreat another women who in need of hour come to bank to avail a simple service.. Citing reasons as computer is hung is #... Branch is

I have saving account in canara bank branch sector 19 d chandigarh. My account number is[protected]. I went to branch to get my passbook updated. I am told that we can't update as there is report regarding loss of passbook. I told them to show me the report, they refused and also did not correct the data in system. As i have to file my it return i need account statement urgently. Kindly help.

Dear Sir | madam My, old account[protected] cansaled open in New account, 8th, month, Noauto, Debit in New account APY, PRAN[protected], , , , , , please, Debit, for my, A/C, [protected], l, given complaint to the Branch and had office regarding his Debit of Atal pension yojana NSDL, from his present account l, requested to debit his account for the Apy but the amount is not getting Debit based on this l have also given complaint...

My daughter at the age of 16 years had opened an account with mumbra branch of canara bank. Unfortunately she died at the age of 18.5 years. On making enquiries for claiming the deposit amount of around rs.25, 000/- by the only natural guardian who are the only legal heirs of the deceased, we are shocked to to hear that the branch staff asking to provide guarantee / surety / witnessess from 8 (Eight) individuals out of which four indivual should have average deposit of rs.30, 000/- each in canara bank itself? It means, we have to provide guarantee / surety of rs.1, 20, 000/- for the claim of rs.25, 000/-???

Dear sir/madam,

Kindly seed my adhaar card to npci to receive gas subsidy,

Kindly find the attached of request letter, adhaar card, gas recent receipt & gas distributor name and address and bank pass book.

Kindly update it as soon as possible, it is a humble request.

Thanks & regards,
Mohd lateef
[protected]

Sir on[protected].. I have used atm of carporation bank branch dhariwal distt gurdaspur... I request to machine for 10 thousands... But about 10 minute its processing takes place.. Then i have cancelled the carry on processing. There is no any message about money i received but when i checked my balance 10000 has been washed away in air... Time was near about 2.40 pm. Yet now i shall not receive my money back. My atm is of canara bank gurdaspur city branch

At ambarnath west branch on 18th july 17 when i went to make dd i was told there is no slip to fill come tomorrow. When i went on 19.7.17 after completing my procedure bank staff mr. Akshay told me it will take 24 hour come tomorrow when i requested him as you told by 5pm today itself. Then he shouted me take back your money back. We can't do.

Is this the way to treat the customer,

Ashirwadam daniel
[protected]

Dear sir
Today i was trying to transact 3500 rs from my account but due to not having 1000 rs note on that atm, my transaction was cancelled but after sometime i received a msg that my account has been debited with rs 30, 000. My account is a saral account. How it is possible for anyone to transact 30, 000 in one shot. My transaction was failed but money got deducted.
Kindly take up my matter and help me get back my amount.
I had contacted my branch but they are not even coperating just said to complain and then said that we have to wait till the cctv footage they get. Still i had regiesterd a complaint regarding this on my branch

Plz help me

Name : priyaa shrivastava
Mobile no : [protected]
Mail id : priyu. [protected]@gmail.com
A/c no :[protected]
Branch ghitorni
New delhi
110030

I have done a recharge of rs.402 on paytm on 16/07/2017 via debit card with no: [protected]. Due to some unidentified reasons the recharge was failed and i got a message from paytm informing that the amount has been refunded to my bank account. But till now the amount has not yet credited to my account. My a/c no: is[protected]. Please do find the below attachment for the proof. Hope necessary action will be taken regarding my complaint.

We purchased for an amount of Rs.3, 095 at Pothys, Coimbatore on Dec 12 2016 via debit card. But the transaction was failed and so we paid by cash. But the same amount was deducted on 17 April 2017 for the same transaction from my account. We visited Pothys regarding this and we were following up with the axis bank for the refund of this amount . And they have requested the status of the ARN number. Can you please provide the status of it. Kindly look into this issue as its been a long time.

Name: Pravin Kumaar S

ACC num:[protected]

ARN no: 74056637085002557048361

Contact no: [protected], [protected]

Despite experiencing such a bad service from canara bank, i should be ashamed of myself for using your service, nevertheless. Last year my a/c has been debited 2 times unnecessarily (Crn no.1617ac0857) & (Crn-1718ad3302) for which i had called 60 to 70 times in these 7 months. Rather then refunding my amount, canara bank repeatedly gives assurance for the refund. And after taking all the possible efforts i washed up with bare hand.
Last night, again my transaction failed and amount of rs. 508 has also been debited.
Details:
Date-17/07/17
Time-02:08:54
Description[protected]wwwgroferscomgurgaonhrin
Branch code-33

Please suggest me, if i should change the service rendered by you or you are going to repair your system and refund all my amount including the previous one?

I started using canara empower upi app from a couple of days now. My first transfer of rs.1000 to my own account in another bank was debited in my canara bank account but not credited to my other bank account. Immediately i had reported the issue in the app (Log dispute). But until now i have not got any response from canara bank. Also when i called the customer care, they told me that its a technical glitch and that i have to inquire with higher officials. I hope this complaint would help me in solving the issue and not lose hope/trust on canara bank. I would request a refund to my account as soon as possible.
Account number[protected]
Mobile number - [protected]

Hello,

I am nidhi, i booked my flight ticket in thai airways and cancelled it. As per the rules of the regulation i need to get refund within 45 days. It has exceeded more than 45 days. When i contact the airlines they have sent refund reference number which is :[protected]

When i give this to the bank to check the status they dont know what to do about it. So whom should i contact now???

My father had an account at panruti canara bank branch. As he passed away in an accident i had closed his account. Bank has promised me to collect dd in a month. But its been 3 months still they are not providing dd. I am in chennai anf i cant take leave very often just to check whether dd is ready or not.
Pls sort it out. Very irresponsible persons are sitting at that branch... I would never recommend anyone to open an account in canara bank

Dear sir,
I rakshitha hold account in canara bank nandhi durga road. On 4 th when i had been to withdraw rupees 8000/-cash from icici bank at the time of withdrawal power went off. Immediately i had informed call centre they asked me to wait 24hours. But cash did not come back.
On 6th i have letter to bank. There is nothing happening please do the needful as soon as possible.
There is update from bank side.

Regards
Rakshitha

Respected sir/madam,
Am srinath s from thanjavur, i just send my money (1000rs) from canara bank account through bhim app but that payment doesn't reach that person, so kindly send back my money as soon as possible, here i enclosed my account & transaction details,

Name; srinath s
Acc no;[protected]
Branch ; peravurani
Dist; thanjavur
State ; tamilnadu
Trans id;[protected]