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M
Max2024
from Bengaluru, Karnataka
May 26, 2017
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Address: North Goa, Goa, 403502
Website: Insurance Policy Issues

26th. May, 2017

The manager
Canara bank / apollo munich insurance

Re : mishandling of my insurance policy under apollo munich
Policy no. 120100/12001/2015/a004932/160
Member id [protected]
Plan name : easy health group insurance

With reference to the above policy, which was mishandled by your office and i was unable to claim insurance amount as when we followed up we were told without any good reason that my policy has lapsed. Fyi, i am the first holder so the terms and conditions should be as per my agreement.

Here are some of the reasons we strongly claim as neglect and irresponsible handling of the policy.

• policy was applied for on the 20th. March, 2014 and since i was on a pre existing sickness, was told that the lock in period would be 3 years (36 months) and would be able to make claims from the 4th. Year, which as per policy terms and date involved was from march, 2017
• for the last 3 years the premium was auto deducted from our account and the policy kept active
• only this year i had a call stating that the policy was due along with my wife (Policy no 120100/12001/2015/a004932/160
• member id [protected]) who holds a normal policy as initially we had a family plan along with my three sons.
• i told the representative from the bank that every year the amount was auto deducted and it should be the same this year as well as amount due was available in our account.
• i personally made a call to mr. Noel stating that mr. Sayesh was following up on the premium payments for my wife and self and that i had instructed him to go ahead and auto debit as it was done for the last 3 years and mr. Noel told me that he will speak to mr. Sayesh and after that there were no more calls or follow up on which it was assumed that the policies were renewed.
• upon following up on the cards which are still not received, we were surprised to hear from the apollo munich representative that my wife’s card has been renewed (Card still not received till date) and mine has not been renewed as it seems now to be a manual debit (After 3 years payment previously deducted from our account same time with my wifes) various calls to mr. Noel and the insurance co., representative, after 3 days was told the policy has lapsed and nothing can be done now and as such i will not be able to use or make claims against the policy.

Now here are points that we strongly like to claim as lapses on the part of the bank and the insurance co.,

1. How come my policy suddenly changed to manual debit wherein for the last 3 years it was auto debit as per bank records
2. If my wife’s card was renewed under auto debit, why is the card still not delivered to her yet
3. Where is the communication from the bank or the insurance co., stating that my policy is manual debit and they need confirmation from me or that there are no funds in the account, as there has always been funds due for the policy in the account.
4. Where is the notice from the bank/ insurance co., stating that the policy is due to lapse.
5. As per
6. I have delayed my hospitalization for a minor surgery hoping that something will be done as the above clearly proves that the fault is either from the bank or the insurance co.,
7. It’s a scam to cheat clients who pay on time and when we are able to make use of the policy such dirty tricks are used to state that the policy has lapsed…

We need a response from the concerned department of the bank or the insurance co., as to why we should not proceed and take it through a lawyer to the consumer
Forum,

We expect a reply within 7 working days failing which we will proceed with necessary action as deemed fit.

Yours faithfully

Maximiano s. F. Pereira
Email : [protected]@gmail.com
Cell : [protected]

Cc : canara bank, aldona goa - manager mr. Mikhail / mr. Noel

Apollo munich, goa / mr. Sayesh
Canara Bank customer support has been notified about the posted complaint.
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    Nihad nazir
    from Tirupati, Andhra Pradesh
    May 25, 2017
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    I am Nihad Nazir, I had added Rs250 to my paytm account on April 30.But due to some emergency situatuion, I had to refund 250 rupees from my paytm account to my bank account on may 12, 18:07, But i have not received it till now. Its been almost 2 weeks but no sign of it. Please do something.
    Account no.[protected]
    Amount: Rs.250
    Date: 12th May, 18:07
    Canara Bank customer support has been notified about the posted complaint.
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      W
      waterman
      May 24, 2017
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      I have try to take money rs.10000 from tmp bank atm machine at idindakarai - 627104, tirunelveli (Dt), tamilnadu. That time rs.10000 not come out from atm, but i have received sms, deducted​ rs10000 from my account from canara bank account. But i didn't take my money, i have complaint to security of atm.
      Please return my money rs.10000 to my canara bank account immediately.
      Canara Bank customer support has been notified about the posted complaint.
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        G
        grdd
        from Pune, Maharashtra
        May 24, 2017
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        Regarding HRA

        Address: 411008

        Dear Sir/Madam,
        I, Gunvant Deshmukh CSIR_UGC JRF fellow joined in CSIR-NCL, Pune in June-2015. My Student ID is 125877. According to Gov. rule, I used to get 30 % HRA ( 7500 INR ) but From January 2017 onwards I`m getting 20 % HRA ( 5000 INR). Kindly pay the attention and solve the issue as early as possible.

        following are my bank details:
        Student ID: 125877
        Benificiary Code: BININ00346465
        Account/IFSC: [protected]...
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        M
        Mohan Babu.j
        from Bengaluru, Karnataka
        May 24, 2017
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        ATM card not active

        Address: 560001

        Hi.. my name is Mohan Babu
        My Account No[protected]
        Last 17 may'17 applied new debit card number - [protected],
        Because old card damage till not activated new card in inserting a ATM it's show error (invalid/unauthorized) 22nd may call on customer care explain issue. telecalling executive said one's visit on Canara branches office.
        23rd may visit @3.30 pm bank manager told within 4hr will be card activated...
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        Atulkumar g patel
        from Bengaluru, Karnataka
        May 22, 2017
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        Address: Vadodara, Gujarat, 390023

        Received text massage on my registered mobile of debit of Rs. 9470.
        This deduction was did without any intimation. When I approached my service branch, they informed me this deduction is interest difference and found during audit. My question is only that my OD account was created in the year 2012 and audit of bank is generally carry every year. These mistake was made by an employee of bank, second mistake was did by auditors and third mistake of branch that have not informed me about this deduction.
        Regards,
        AG Patel
        M +[protected]
        Canara Bank customer support has been notified about the posted complaint.
        May 22, 2017
        Updated by Atulkumar g patel
        My over draft account no is[protected]
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          S
          surjeetsen
          from Gurgaon, Haryana
          May 20, 2017
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          Address: 492001
          Website: www.ucanapply.co.mumbai

          Hllo sir my name is surjeet sen my account no is[protected] and my ifsc code is cnrb0000381 i am paid dated 17.01.2017 three time online by my visa debit card to ucanapply.co. Mumbai but my account deduct and the amount all three time but not transfer to ucanapply.co. Mumbai the details are as below
          Sn date party paid tran. No. Amount
          1 17.01.2017 www.ucanapply.co.mumbai[protected].25
          2 17.01.2017 www.ucanapply.co.mumbai[protected].25
          3 17.01.2017 www.ucanapply.co.mumbai[protected].25
          I am request the bank please these above tranjection amount is deposit in my account.
          Surjeet sen
          Canara Bank customer support has been notified about the posted complaint.
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            R
            Raj Kaur jabl
            from Delhi, Delhi
            May 19, 2017
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            Address: New Delhi, Delhi, 110052
            Website: Paytm

            Hi sir this is to inform you that i am rajpreet kaur.
            I want to complaint about the refund of the product catwalk women blue sandals & floaters under the order [protected] by paytm online. They are saying is this that

            Our system shows that you have cancelled the order and amount inr 1048 has been refunded on 08/05/2017.

            Paid money by wallet is 359 rs
            By bank is 689 rs.

            I purchased product online from paytm and i paid few amount from paytm wallet and bank account and then i have to cancel my product. Then the amount paid by paytm wallet was refunded on the same day the amount which was paid by paytm wallet and other amount not refunded yet.
            The bank txn i'd is [protected] but this transaction not done yet. Please credit my account by amount 689 rs. Asap.
            Thanks
            Rajpreet
            Canara Bank customer support has been notified about the posted complaint.
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              Amey Raj Shanth
              from Visakhapatnam, Andhra Pradesh
              May 19, 2017
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              Address: Belgaum, Karnataka, 591124

              I have been given reference number for refund from amazon which canara bank says go to home branch write an email etc etc. Which is just we hav to provide reference numb n get transaction done bt it is on hold from many days why? I am really fed up calling canara bank again n again they ll put me on hold for 10 mins n cut the call. I want to file a charge dispute as soon as possible.
              Canara Bank customer support has been notified about the posted complaint.
              May 19, 2017
              Updated by Amey Raj Shanth
              sale transaction code is 209209 and refund reference is #7433274713371328076822
              May 19, 2017
              Updated by Amey Raj Shanth
              Email from Amazon for proof

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                S
                Srikrithiga Narayanan
                from Rewari, Haryana
                May 19, 2017
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                Address: 560039
                Website: www.canarabank.in

                Hello, I am Srikrithiga. Paytm had initiated an refund for order id:[protected]. I received a mail from them saying it is refunded with the Transaction Reference number 75134837139917048283209 for the amount Rs. 1679. But that is not been reflected in My account with following details. Kindly check and help in getting back my money.
                Acc. No.:[protected]
                Account Holder Name: Srikrithiga N
                Branch: SAI branch, Bangalore.
                Canara Bank customer support has been notified about the posted complaint.
                Why all your ATMs are become cashless at thiruvottiyur, perambur and central station in chennai
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                  A
                  Akshay Ajadiwal
                  from Hyderabad, Telangana
                  May 17, 2017
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                  Address: Hyderabad, Andhra Pradesh
                  Website: Www.canrabank.in

                  Hllo sir my name is Akshay ajadiwal n my account no is[protected] n my debit card number is [protected].
                  Sir Maine online Amazon se shopping ki thi after 1day maine return kiya thn uske bdle maine mera refund manga tah 14may ko Amazon ne appreciate kiya ki refund ho gaya hai bt muje abhi tak refund nhi mila so plz u checked now n give my refund
                  Canara Bank customer support has been notified about the posted complaint.
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                    S
                    saran raja
                    from Chennai, Tamil Nadu
                    May 17, 2017
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                    Address: 635301

                    As, i paying my loan amount continuously without fail. But for the month of may rs.13110.22 is debited in my account. April and may month due amount is debited on 02/05/2017 and on12/05/2017 again one month due is debited from my account. One month due amount is debited before due date. So please refund my amount rs.4381.11 to my account.
                    Cust id : 86299720 chinnasamy k
                    Ac no :[protected]
                    Canara bank
                    Bommidi branch
                    Dharmapuri dist
                    Tamil nadu.635301
                    Canara Bank customer support has been notified about the posted complaint.
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                      K
                      Ksprawin
                      from Pathankot, Punjab
                      May 16, 2017
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                      Address: 638115
                      Website: [email protected]

                      My net banking user is praw1984 locked on 2 days ago.. I contact customer care she tell after 12 hours unlock your account. But an on the time not unlock my user id... I disappointed for the delay. I waiting for the unlock... So kindly unlock my net banking user id shortly. My details s. Pravin kumar
                      Sb no.[protected]
                      Net banking user id: praw1984
                      Dob 20.06.1984
                      Pan. Bqgpp1785g
                      Canara Bank customer support has been notified about the posted complaint.
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                        B
                        Basha Salman
                        from Coimbatore, Tamil Nadu
                        May 15, 2017
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                        Address: 635001

                        Date 14/05/2017 mobile number [protected]
                        yesterday i ordered a mobile from amazon.In i transfered amount rs. 4, 125.00 from canara bank krishnagiri branch
                        i received fail message but the amount rs 4125 debited from my account balance. So please credit my balance again. I have mentioned my account number:[protected]. Already i made a complaint to customer care number. They told, it is because of server problem and asked me to wait for 24 hours.
                        The time they told is over now so please help me as soon as p0ossible.
                        Canara Bank customer support has been notified about the posted complaint.
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                          Durai K
                          from Coimbatore, Tamil Nadu
                          May 15, 2017
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                          Address: 606001
                          Website: www.canarabank.co.in

                          I have an account in Canara Bank, Mines 2 branch at Neyveli. My account No is[protected]. Account holder Name is K.Durai. Please note that I have withdrawal an amount of Rs.10000/ inTMB ATM at Vrithachalam on 11.05.2016 between 15.30 to 16.00 Hrs, amount has deducted from my account and I am not received amount or receipt. Before making this transaction I had withdrawal 5000/- successfully. Even after 4 days still amount has not refunded in my account. I had discussion with customer care they advised me to register online complaint. Please kindly look into the matter and arrange to refund my money at the earliest.

                          Yours truly

                          K.Durai
                          +[protected] /[protected]
                          Canara Bank customer support has been notified about the posted complaint.
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                            R
                            Raja Redd
                            May 15, 2017
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                            Address: Chikkaballapur, Karnataka, 561207
                            Website: www.consumercomplaints.in

                            Hi all,
                            I transferred 50, 000 rupees to allahabad bank hyderabad account (A/c no - [protected]) on dated 10/04/2017 at 10.15 am through online imps transfer,
                            Money got deducted from my account, but its not credit the same to the other party,

                            These are the details,

                            My account number is :[protected]
                            Reference number:[protected]
                            Date : 10/04/2017, 10.15 am

                            For the same, i given a written complaint to the branch manager, canara bank yellampalli branch, up to now no response

                            Please requesting you to refund the money to my account (I already paid the same amount to the client)
                            Canara Bank customer support has been notified about the posted complaint.
                            My cheque was not cleared. i was deposit my cheque on 08.05.2017
                            4 p.m but not yet cheque clearing delay issue
                            The Staff of Canara Bank Raja Garden Branch Delhi don't even know that how to work and one of the staff is paralised and he was not able to do work ans after that he was doing work. And other staff don't even behave properly with customer's.

                            Need to replace staff and strict action to be taken against existing staff.
                            To,
                            The genral manager

                            Dear sir/madam,

                            Amount not reaived from atm rs.10, 000or 6000 on[protected] but a/c debited please reverse same amt to a/c[protected]

                            my name is sanjay kumar
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                              Varadaraja an.
                              from Bengaluru, Karnataka
                              May 14, 2017
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                              Address: Chitradurga, Karnataka, 577522

                              Dear sir,

                              Kindly note my self Nagaraja T, I have lost my registered phone number few days back, I am basically from suranahally p, challakere to, chitradurga dist, my account in devaramarikunte branch, I can't able to use my transactions in my phone bcz of otp will goes to registered num, that is now not available with me, hence help to register my new number - [protected] for my account num#[protected]..

                              Kindly resolve it on priority

                              Regards
                              Nagaraja T
                              Canara Bank customer support has been notified about the posted complaint.
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                                Hareesha Kumar
                                from Bengaluru, Karnataka
                                May 10, 2017
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                                Address: 561210
                                Website: WWW.CANARABANK.COM

                                Dear sir my name is hareesha b h my canara account number[protected]
                                Ifsc code cnrb0000770 gowribidanur branch, your gowribidanur branch cashior is bad behaving with me and lowed speaking, my account opening date is 19/2/2016 i fill all the information in opening form but he mistaken entry time, i asking to your employ, but he tell to me i don't know you come tomorrow, you come tomorrow i am not satisfied from our gowribidanur canara bank branch please solve it i am suffering from long time i want reply immediately i am waiting for your mail thanks
                                Canara Bank customer support has been notified about the posted complaint.
                                May 10, 2017
                                Updated by Hareesha Kumar
                                Very bad service in our gowribidanur branch nominee is not entered in my account[protected] this is my Canara Bank account number please solve it i am waiting for your mail
                                Sir, In 2009 I taking 100000 Rs agriculture loan ..the principle & interest total 380000 Rs will given to bank and clear to loan.. but your manager not giving the NOC ..
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                                  M
                                  Mayankd32
                                  from Delhi, Delhi
                                  May 10, 2017
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                                  Address: Sonipat, Haryana

                                  To,
                                  Incharge/Head
                                  Canara Bank
                                  Post Graduate Scholarships for professional courses for SC/ST
                                  University Grant Commission
                                  New Delhi

                                  Date- 10/5/2017

                                  Subject: Regarding problem in payment of scholarship for M.tech Student

                                  Respected Sir/Mam,

                                  I am a student of M.tech (Food Supply Chain and Management) from National Institute of Food Technology Entrepreneurship and Management (NIFTEM). I have been awarded Post Graduate Scholarship for professional courses for SC/ST candidate 2015-16 by UGC. My scholarship no - PGSPROF[protected]ST-MAH-39322. I have submitted all the documents related to scholarship to Canara bank Sonipat branch (2216). I have got money according to Rs.4700 per month. Since i am an M.tech student the money which i got is incorrect, as for M.tech students the money alloted is Rs.7800 per month. Since i am having money problems, i have been facing many difficulties here.
                                  I therefore request you to please solve my scholarship problem and please give me the remaining scholarship amount for M.tech student.

                                  Yours faithfully,

                                  MAYANK MURLIDHAR DOLAS
                                  M.Tech (Food Supply Chain and Management)
                                  National Institute of Food Technology Entrepreneurship and Management (NIFTEM)
                                  Deemed University Under Ministry of Food Processing Industry (MoFPI)
                                  Sonipat, Haryana - 131028
                                  Email-ID: [protected]@gmail.com
                                  Canara Bank customer support has been notified about the posted complaint.
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                                    Santhosh Sachu
                                    from Rewari, Haryana
                                    May 9, 2017
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                                    Address: Bangalore, Karnataka, 560058
                                    Website: Www.Canarabank.in.com

                                    Hi

                                    I had transferred form canara bank to bank of baroda. After a week i checked his account but the amount i had transferred haven't created to his account while asking the canara bank they are saying that the amount have transferred from their side. But the employees in that bank haven't responded correctly, after a long time they said canot able to do anything. By they using this can any one. Please help me to come out of this problem amount to get back my account.

                                    Thank you
                                    Canara Bank customer support has been notified about the posted complaint.
                                    May 09, 2017
                                    Updated by Santhosh Sachu
                                    Sovle pls this problem
                                    May 09, 2017
                                    Updated by Santhosh Sachu
                                    Call this num [protected]
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