Canara Bank Complaints & Reviews

A/C XXXXX31205 linked to card XXXX2151 debited Rs INR 149.00 on 19/04/2022 POS txn.Avl Bal is Rs INR 282.14.To report fraud & stop further debit SMS SUSPECT to 56161- Canara Bank.

Please refund my money.

Respected sir/ma'am,

I am reaching out to you regarding a discomfort that I've been facing with the Canara Bank services since a couple of months.

I am a Canara Bank's NRE account holder, Patamata branch, Vijayawada, AP, Everytime after my salary gets from abroad account, it takes more days to get credited into my NRE account. The amount only gets credited after multiple follow-ups.

I've been an NRE customer since 1991 and I've also been receiving very low conversion rates when compared to my colleagues with other service banks. Kindly look into my issue else I would have to consider changing my NRE salary account, i have multiple NRE FD's also in different branches . I would request you put an enquiry on it why it is happening to my account and to speed up the transactions. this is not first time, i was complained to bank manager several times before, branch manager responding well and trying to do best but not sure what is happening in upper loop.

*International bank transfer on 8th April 2022
*Customer received call on 11-20am 11th April 2022
*Phone confirm with branch manager on 11th April 2022
*Remittance not received --17th April 22

Thanks and Regards,
Pandalaneni Srinivas
[protected]@yahoo.com
NRE Account[protected]
Patamata Branch, Vijayawada, Andrapradesh
Phone no-[protected]

Maine 13april ko 25000 hazar deposit kiya par paise nyi aaye abhi tak account mein bank gye toh after 24 hours mein aana aaj gya toh bank holiday hai 4 din ka ab kaise kru mera bahut important payment tha aur urgent bhi plzzz check the details and take action urgently plzz its a humble request my account number is[protected] and my name on my account is sekh ayusha plzzz do it as well as fast

Today I have faced very bad behaviour from canara bank manager, Jangipur Branch, IFSC Code CNRB0019566 Murshidabad, West Bengal. Today I am came to bank to withdraw money by check named swaraswati puja fund, srikantabati pss sikshaniketan. All banking work working properly through proper internet connection. But when I was go to cash counter then he repeatedly says me that internet link faliure .But Someone nearest and dearest to bank manager when asking for blance enquiry then he told him . And after that when I am go to complain to manager then the manager use many slang word to me and not only that he says get out from my room . It very dishonored me. I think behaviour should be friendly and cooperative .
Thank you

Today I have faced very bad behaviour from canara bank manager, Raghunathganj Branch, Murshidabad, West Bengal. Today I am came to bank to withdraw money by check named swaraswati puja fund, srikantabati pss sikshaniketan. All banking work working properly through proper internet connection. But when I was go to cash counter then he repeatedly says me that internet link faliure .But Someone nearest and dearest to bank manager when asking for blance enquiry then he told him . And after that when I am go to complain to manager then the manager use many slang word to me and not only that he says get out from my room . It very dishonored me. I think behaviour should be friendly and cooperative .
Thank you

Locker fee of Rs 4720, being charged without any prior notification. RBI guidelines state the below- taken from their website-
[protected][protected][protected][protected]...⇄
Principles for ensuring reasonableness in fixing and communicating the service charges
For the basic services rendered to individuals, banks will levy charges only if the charges are just and supported by reason.
For the basic services to individuals, the banks will levy services charges ad-valorem only to cover any incremental cost and subject to a cap.
Banks will provide to the individual customers upfront and in a timely manner, complete information on the charges applicable to all basic services.
Banks will provide advance information to the individual customers about the proposed changes in the service charges.
Banks will collect for services given to individuals only such charges which have been notified to the customer.
Banks will inform the customers in an appropriate manner recovery of service charges from the account or the transaction.
Banks will without fail inform the customers in all cases when a transaction initiated by the bank itself results in or is likely to lead to a shortfall in the minimum balance required to be maintained.
Disclosure and notification of service charges

It is imperative that the customers are made aware of the service charges upfront and the changes in services charges are implemented only with prior notice to the customers. For changes made in the charges, the notice to customers need not necessarily be to each individual customer, as it would be costly and impractical. The Working Group finds that for proper disclosure, the banks would do well to fully recognize the following needs of the customers and take steps to ensure that these are met:

Disclosure of the service charges:
Banks may consider the option of carrying out a one-time publicity of the service charges so that all customers are made aware of the charges;
The need for communicating the service charges to the new customers at the time of beginning of the relationship.
The need for displaying the charges in the notice board at the branch and advertising in newspapers, so as to disseminate information to the customers/public, in addition to display on the website as per Reserve Bank instructions.
The need for using appropriate method for communicating the service charges to customers of different profiles.
(B) Notifying the changes effected in the charges

The need for effecting any change in the charges only with prior notification to the customers of at least 30 days.
The need for providing an option to the customer to accept the change and if not accepted, to exit from the relationship with the bank within the above 30 days without any cost.
Banks may consider the option of advertising the changes in newspapers.
The need for including the information regarding the changes in any communication sent to the customer.
The need for displaying prominently in the notice board as well as the website all the changes effected in the preceding 30 days.
Banks may take steps to ensure that customers are made aware of the service charges upfront and changes in the service charges are implemented only with the prior notice to the customers.

[protected][protected][protected][protected]...⇄
Our concern remains-
Increase of locker fees was not advised prior to the transaction. We did not receive any notification/ intimation from the Gariahat branch, Kolkata, West Bengal, India. There was no advertisement on the website and when I am repeatedly asking the branch to provide me with the effective date of when the change was advised, and when it was advised to customers, they simply are closing the complaint stating "as per RBI guidelines, case solved and closed" but RBI guidelines states the fact and what the branch is doing is illegal. Customers were not notified about any change. Even my mother aged 76 yrs got debited the same amount and she is a pension holder. How is this justified? You just debit what you like from customers account, is in my opinion a corrupt practise. And as customers, we are seeking the answer as to why an unjustified amount was debited without any notification. we know the locker fees to be Rs 2360 and suddenly you debit the double of it, is questionable!! I am seeking a refund of the difference of the service fees charged. I should be refunded Rs 2360 and the Rs 18 fees charged again illegally for SMS alert fees, a service we don't even use, No other bank charges us this fee except for Canara bank. We would be happy to pay the service fees if we used it. In fact we cancelled it in writing at the Gariahat branch IN 2019, YET we are charged. Every time, we have to lodge a complain and get a refund. Why the bank cant get it right? As per RBI guidelines, the bank cannot charge me for a service, I am not using, then Rs 18 SMS alert fees is not justified! and the funny part is, we never received any SMS from the branch till date. Stop this nuisance and refund to the customer. I hope honesty prevails,

Bank debit 513 and 76 from my account ... Still i don't have any dues... Where is money goes...?

Locker fee of Rs 4720, being charged without any prior notification. RBI guidelines state the below- taken from their website-
[protected][protected][protected][protected][protected]--------
Principles for ensuring reasonableness in fixing and communicating the service charges
For the basic services rendered to individuals, banks will levy charges only if the charges are just and supported by reason.
For the basic services to individuals, the banks will levy services charges ad-valorem only to cover any incremental cost and subject to a cap.
Banks will provide to the individual customers upfront and in a timely manner, complete information on the charges applicable to all basic services.
Banks will provide advance information to the individual customers about the proposed changes in the service charges.
Banks will collect for services given to individuals only such charges which have been notified to the customer.
Banks will inform the customers in an appropriate manner recovery of service charges from the account or the transaction.
Banks will without fail inform the customers in all cases when a transaction initiated by the bank itself results in or is likely to lead to a shortfall in the minimum balance required to be maintained.
Disclosure and notification of service charges

It is imperative that the customers are made aware of the service charges upfront and the changes in services charges are implemented only with prior notice to the customers. For changes made in the charges, the notice to customers need not necessarily be to each individual customer, as it would be costly and impractical. The Working Group finds that for proper disclosure, the banks would do well to fully recognize the following needs of the customers and take steps to ensure that these are met:

Disclosure of the service charges:
Banks may consider the option of carrying out a one-time publicity of the service charges so that all customers are made aware of the charges;
The need for communicating the service charges to the new customers at the time of beginning of the relationship.
The need for displaying the charges in the notice board at the branch and advertising in newspapers, so as to disseminate information to the customers/public, in addition to display on the website as per Reserve Bank instructions.
The need for using appropriate method for communicating the service charges to customers of different profiles.
(B) Notifying the changes effected in the charges

The need for effecting any change in the charges only with prior notification to the customers of at least 30 days.
The need for providing an option to the customer to accept the change and if not accepted, to exit from the relationship with the bank within the above 30 days without any cost.
Banks may consider the option of advertising the changes in newspapers.
The need for including the information regarding the changes in any communication sent to the customer.
The need for displaying prominently in the notice board as well as the website all the changes effected in the preceding 30 days.
Banks may take steps to ensure that customers are made aware of the service charges upfront and changes in the service charges are implemented only with the prior notice to the customers.

[protected][protected][protected][protected][protected]-------
Our concern remains-
Increase of locker fees was not advised prior to the transaction. We did not receive any notification/ intimation from the Gariahat branch, Kolkata, West Bengal, India. There was no advertisement on the website and when I am repeatedly asking the branch to provide me with the effective date of when the change was advised, and when it was advised to customers, they simply are closing the complaint stating "as per RBI guidelines, case solved and closed" but RBI guidelines states the fact and what the branch is doing is illegal. Customers were not notified about any change. Even my mother aged 76 yrs got debited the same amount and she is a pension holder. How is this justified? You just debit what you like from customers account, is in my opinion a corrupt practise. And as customers, we are seeking the answer as to why an unjustified amount was debited without any notification. we know the locker fees to be Rs 2360 and suddenly you debit the double of it, is questionable!! I am seeking a refund of the difference of the service fees charged. I should be refunded Rs 2360 and the Rs 18 fees charged again illegally for SMS alert fees, a service we don't even use, No other bank charges us this fee except for Canara bank. We would be happy to pay the service fees if we used it. In fact we cancelled it in writing at the Gariahat branch IN 2019, YET we are charged. Every time, we have to lodge a complain and get a refund. Why the bank cant get it right? As per RBI guidelines, the bank cannot charge me for a service, I am not using, then Rs 18 SMS alert fees is not justified! and the funny part is, we never received any SMS from the branch till date. Stop this nuisance and refund to the customer. I hope honesty prevails,

Dear sir i am Nithin and this is my canara bank account number [protected]. I have deposited amount of 20800 /- on date 02/04/2022 time 7.37 pm at canara bank cash deposit machine in voderohobli kundapur atm I'd Number 0221BK1, but amount will not credit to my account so kindly check my account resolve my issue. I already informed bank also but still not credited as of date 08/04/2022

Denomination details:
100x04=400br...

Ecs Dr rtn sc sb charges new
Regarding this my amount was debit 446.87 in my account.Please return my amount...

Ecs mandate sc sb sc
Regarding this my amount was debit 446.87 in my account.Please return my amount...

Amount of 590 has been debited from my account without any information. Pls tell me how to refund this amount

I am Iti Verma, pursuing Ph.D. in Management from Dayalbagh Educational Institute, Agra. I am an awardee of NSF OBC Scholarship for which the Institute has created my ID on the Canara Bank portal, but I am unable to set my password and login. Here, I am attaching my screenshot.

Kindly resolve my issue.

Sir/Madam,

I am Sharadamma, having a savings account with SBI (Account Number)-[protected].
I came across a issue with respect to the ATM- Time 8:00 pm, i tried to withdraw 10000 from the ATM but i did not received the amount, i also raised a complaint with SBI with Case id[protected] dated 16/3/2022 and case id 89667545 dated 24/3/2022 for not receiving the amount. My account is debited but cash was not dispensed from the ATM.
On 5th April 2022 i got the reply from SBI stating that the case is closed considering the transaction was successful as per canara bank records. But the transaction was not successful as I did not receive the amount.

I request you to please look into the matter.

Thanks and Regards,

Sharadamma
SBI ACCOUNT NUMBER-[protected]
2nd Cross, Pragathi Nagar,
Chikkathogur Gate,
Electronic City
Bangalore

AMOUNT DEBITED BUT PAYMENT UNSUCCESSFUL
amount debited but payment not success under trasaciton ID No.CBIBIBO-[protected]-CBIBIBO through "CANARA BANK - Net Banking". The amount got debited from the account but payment was unsuccessful.

kindly reverse the amount as soon as possible.

Bank Name:Canara bank
Account No:[protected]
Transaction Date and Time:[protected]:08:11
Amount...

AMOUNT DEBITED BUT PAYMENT UNSUCCESSFUL
amount debited but payment not success under trasaciton ID No.CBIBIBO-[protected]-CBIBIBO through "CANARA BANK - Net Banking". The amount got debited from the account but payment was unsuccessful.

kindly reverse the amount as soon as possible.

Bank Name:Canara bank
Transaction Date and Time:[protected]:08:11
Amount Rs.521.24
with regards
Keerthana.K
[protected]

My daughter Shifa account farm offline filling 16th February 2022 but no openings account information branches visit three or four times

Hello, sir my account has the minimum bal of 500rs although 53rs was deducted plz verify and return it

Sir i was deposit 4100rs in alagapuram canara bank deposit machine at 2.4.2022 9:25pm but the machine take the money and shows transaction failure, i went the branch today 4.4.2022 they told me to write a complaint, but they said it will resolve in more than 5 days but i want my money very urgent sir, please verify the account and the branch deposit machine logs,

Amzon pay later facing permission issue. Please solve this issue. Thank you