Canara Bank Complaints & Reviews

Not Receiving SMS alerts when debit card is used for cash withdrawal at ATM as well as for shopping

Our two mobile numbers have been registered with you on which we get our balance information from you on giving missed call only.
However, for more than a year we do not receive any SMS at all when we use ATM card for cash withdrawal or shopping.
We have repeatedly complained in this respect to the concerned branch...

Hi,

Being a resident of immadihalli, Whitefield main road, Bangalore, i wanted to bring to your awareness about the security guards misbehaviour who was working in night shift on 10 Mar 2017 . Your security person was extremely drunk and was involved in a fight with his cousins, there were 4 of them including him. I wanted to withdraw money from your ATM at around 12 o clock Friday night, but due their inconvenience I couldn't...

Sir,
I lost my CANARA BANK ATM card on Friday[protected] at 02:30 pm on ARUPPUKOTTAI. i want to Block it so that it cant be miss used, i dont have ATM card number.
My A/C[protected]
Branch :MADURAI GRAND CENTRAL

Please do the needful. I request you to send a confirmation to my email [protected]@gmail.com
Mobile no:[protected]

Regard
MOHAN G

Sir
Canara bank taramandal branch (gorakhpur) had taken rs 3500 for processing to pass the home loan ..but this branch did not pass the loan and moreover not returning my fees..now the branch is saying your loan will not pass..therefore its my request to u if the loan will not pass why they should take money from customers... Its completely cheat...Now i want they should refund my fees...

SIR
MY name Monika Rani.AC NO.[protected] Transfer RS.2500/- On 9-2-2017 via UPI App.But the amount deduct in my account and not receive in AC.no-[protected](SBOP) Name of PANKAJ...I complained too many times in home branch and UPI customer number but no one have help me.PLEASE HELP ME FOR THIS ACTION NECESSARY
Monika Rani
pH.[protected], [protected]
RAJIV COLONY, SAFIDO
Dist-Jind(Haryana)
Pin-126112

I had trying to make you call so many times, at your these three numbers 1. [protected], 2. [protected],[protected]. No one online there to give the updates or resolve my issues even when i call in your head-office they put my call and cut it down its very insulting manner . I didn't use your app still i get verification code, in any case I loose my money through your app I will claim in court I am not your client who's under your terms and conditions and make some proper way to contact you dont show that how much stupid you are.
Revert me as soon as possible next time i will not make u message again next time I will send you legal notice through lower consumer court.

Balram singh
[protected]
[protected]

Sir, my name is Binay Das, I'm from burdwan, west Bengal, , , , zip code:713101
I subbmited a form since 3months ago, for ATM card, BT now its 3months 5days, they didn't give me atm card, when I protested against it, manager told me i[censored] were not getting any service from us, then u should be block ur account, and open another bank, after I was shouting for it, he told me, do whatever u want, ?
Manager name:Chandan Majhi
Branch-loco more, canara bank, khanpukur
Dist:Burdwan
Pin code:713101
I just beg for u, manger says me sorry about it, and give me better service
Thank u
Bimay Das

Dear sir, As i apporach the Canara bank wadakanchery branch for commence the family pension due to death of my husband with all documents; the bank officials are saying that they have to wait for notification letter from cppc, and their coordinates very poor. So I humbly request you to call the bank manager or officials regarding the pension and make speedup to commence also send letter from cppc. They are not accepting or checking emails. Already I got email and call from cppc, with respect to that I apporach the bank. The same email cppc send to the branch but they didn't respond or checking that. They are saying only that didn't got any emails. They work with only normal letter notification process. So please call them and intimate for the process. Also they are not receiving the documents from me. Kindly do needful help. Attaching documents.
Yours faithfully, Lijjy Francis, w/o Francis P V, Pulikkittil house, ottupara, kumaranellur po, Thrissur, Kerala, pin 680590. Ph:[protected], mobile: [protected], email: [protected]@gmail.com

Sir,

I made transaction on 1st March in IRCTC train tickets booking.My transaction was unsuccessful hence the amount was debited in a.s Rs.1622.91 through card #q in the name of Chithrubini S my a.cc in Canarabank Gandhi bazaar Bangalore.A.c.no[protected].

Kindly do the needful as soon as possible.kindly inform that I spoke to customer care and they guided to register this complaint

Regards
Chithrubini s

I m a customer of canara bank at mumbra branch . I wanted a new pass book as my old pass book pages was over the only last page was there so i reqested for the new one but canara bank employee refuse to give me new pass book so went to the branch manager her name is Anjali lokhande i told her about this and also about the problem i have faced before. Not even looking at my face and on my pass book she said " nai milega new pass book usne bola hai na" and she is busy with her work on computer . Is this the way to behave and talk to your cutomer and give this kind of service . The manager herself is behaving in this manner then to whom cutomer should go and tell the problem.

Sir,

i have been to your branch regarding update of my passbook and receiving of my new debit card from the
bank. on request to the clerk he says that i must bring my old debit card to get the new one. on
wanting
a clarification on why i should bring my old card to receive the new card the manager pops in to say
very rudely that he makes the rules and it his his demand the i deposit the old card or else i will not
get the new .
i reminded him that rules are made by the bank and he was not the authority to harass customers and he
has no parental discretion regarding rules of the bank.
my query is is it the rule to deposit my old card
2. the manager always talks in english and regarding this i had earlier told him to either talk in
hindi or bengali . do u have any instruction regarding mode of communication with the customer of your
bank ? i have studied in convent school but still have strict reservation on his spontaneous use of
english. i rather request the bank administration to send him on a language training course and
counseling on ways of talking to the customer. i am very cool headed but unfortunately could keep my
cool for the second time, for which i am sorry.
3. do i get my card at my address or else i will close my account on maturity of my deposits.

hope you will give me a satisfactory reply to my queries

thanking you
yours faithfully

d. roy choudhury sb ac no.[protected]. of asansol. west bengal.

I have gone to the Canara Bank, Virudhunagar Branch to change my mobile number details with proper letter & id proof's. (But they will told daily come tomorrow...come tomorrow we have no people to work.) More than 3 years i am using this account & I will maintain minimum balance. But Today I am going to close my canara bank account.Please take it as my complaint.

Geeta Devi.w/o-late ex-army Hav Vinay Kumar Singh.i husband has account[protected] in canera bank Jehanabad.he is no more since 02/01/2017.
In opening form nominee name was added geeta bt death settlement is not clear last 2 month and bank manager abused my family and show rude behaviour.
So I request to u that please take action against bank manager canera bank Jehanabad.please clear my payment.i have much needed for money
Thank you sir
Geeta devi (windows)
W/o- late vinay Kumar Singh
Army number[protected]

Dear Sir/Madam
i am Manik Addhya, i also customer in Canara Bank My account Number is[protected], Habra Branch.

I am on 24/02/17 amount is 5000.00 transfer to beneficiary account in UPI app Axis Bank, but money debit my account & not credit beneficiary account, i am wight may day but not retind my money plz solve it

Thanking You
M. Addhya

Respected sir/Madam
I have a NRE account in Canara Bank, Bank road branch, IFSC code CNRB0001658, gorakhpur, up.This branch is 7 km far from my house, sometimes it takes about half of my day while visiting the bank.Near my house is located a Canara Bank branch, prabha complex, plot no. 6, khajanchi chauraha, medical college road, IFSC code CNRB0005118, gorakhpur, up, which is around 200 m from my house.

To tranfer my account i gave an application to the branch manager of bank road branch, he rejected my apllication on the 10 day saying that swapping of branches does not occur in same city.whereas according to the account transfer rule swapping of branches is possible in same city.I have attached the photo of the application rejected by the banch Manager is below.

Therefore, i humbly request you to give order to the bank road branch of canara bank, gorakhpur, up, to transfer my account to prabha compex branch, khajanchi chauraha, medical college road.

Yours faithfully
Shrikrishna Kumar Gupta

Email id- sk.[protected]@gmail.com

Dear Sir/ Madam
On 01/03/2017 I made a transaction in Canara Empower UPI app of rupees 20, 000 but it failed so I made another transaction and it was successful. But problem is my amount has been deducted for two times (Rs 20, 000 + Rs 20, 000) including for failed transaction also and its almost 6 days completed but my amount Rs 20, 000/- not yet credited in my account. I kindly request you to please check what is the problem and solve this issue.
As a proof, please see I attached the screenshot of transactions.
Fail transation no.[protected]
Success transaction no.[protected]

Mohammed Khaisar
Ac no.[protected]

I Archana kalia Wife of late Major Kamal kalia Saurya chakra posthumous is drawing pension from canara bank Hazrat GANJ branch Lucknow account no[protected] pension account no MF109/93 since 1993
This is to bring to your notice that I have not received this month pension kindly immediately look into the matter and release the same .
My email id is archanakalia [protected]@gmail.com
Regards
Archana kalia

I went to my canara bank branch to put the amount in my PPF account for tax saving purpose. Usuallly i will do it through bank only. I will put it in my account and will transfert to my PPF account. So, I asked the guy who is in charge and he told me to do online because he doen't know how to do it. So, I went to online to put money in PPFF and my account got locked for some reason. So, i went to bank and update my account mobile number....

My name is ANJANA LAXMI and my account number is[protected], CANARA BANK THENI Branch. I have returned a product in Amazon for Rs 474 and They mentioned that my refund of amount Rs 434 has been initiated on 25 Feb 2017 and it will be credited to my Account on March 1, 2017. Till now (06 March 2017), I didn't get my refund to my account. I have received a refund reference number and transaction code through mail. These are the messages received from amazon.

Hello,

This is to confirm that refund for amount 434 has been successfully processed on 25-FEB-17 and the amount should reflect in your account by now.

The refund details are: Authorization code for sale transaction 995295
Refund Reference # 74332747056705509673999

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing Amazon.in.

I have already contacted Canara bank customer care to solve this issue but there is no use. Please resolve it and credit my refund into my account.

I nishant kumar bearing saving a/c[protected] in your Bokaro steel city naya more branch has registered complaint regarding deduction twice for the same transaction. As i have registered complain no-1617AC5891 on 17th feb, 2017 but amount has been not refunded yet. The customer care are speaking different things at different time, sometimes they say to wait for 45 days and sometimes they say that it has been sent to CCR package and now canara bank bokaro naya more branch will solve this issue. I am really frustrated from the customer care services and till yet there is no response from bokaro branch also and on complaint redressal mechanism, the current status is showing that the issue has been resolved and closed.They are denying to refer my call to head officer, and bokaro branch has not replied anything on this issue. Is this the way to deal with your customers? I request you therefore to refund the amount of ₹1644 which has been debited twice on 14/02/2017 and solve this issue as soon as possible.